Used 2013 Cadillac ATS Consumer Reviews
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Issues with ATS Local GM service excellent
Kris, 03/08/2017
updated 09/14/2020
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful
I have owned my 2013 Cadillac ATS less than two months, yet have had a couple of issues with the car. With that being said, I have never received better service than my local GM service department has shown me. The history of the car was a one owner (3 year lease) 32,000 miles. The day I purchased the car and drove it home I smelled burning oil. Noticed the next day there was oil on my garage floor. I took to a GM service center, and they found the positive crankcase vent tube broken, replaced broken parts and installed two valves, yet after this was done there was oil dripping onto my garage floor. Took to another GM service department closer to my home and they found oil leaking from the lower oil pan. They resealed the oil pan and fixed the oil issue. Two weeks later the car started shuttering when I accelerated between 25 to 40 miles per hour. Took to my local GM service center, diagnosed issue as a torque converter chatter. The service center replaced the torque converter. The technician found a coolant leak while this work was being done and replaced the hose leaking. All the work was covered under the existing bumper to bumper warranty. My local GM dealership was awesome. Their entire service department is a class act. They went above and beyond to fix the issues with my car. **Update 6 months later.... No other issues with the car. The work (repair and replacements) the local GM dealership completed on my car fixed all issues. It's a fun car to drive, I have lots of compliments on this car.
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2.0T 6A after 20K miles bought CPO at 8K miles
Brian Armstrong, 08/15/2015
2013 Cadillac ATS Performance 4dr Sedan (2.0L 4cyl Turbo 6A)
11 of 13 people found this review helpful
I bought the ATS 2.0T as a CPO from a local dealer. I paid 25K and I love the car. I always put in 92+ octane and have never gotten less than 25 mpg (miles driven/gallons pumped at empty- not cue's take on the same). The handling of this car is as car&driver and all other magazines have stated - Second to none in it's class. You feel connected to the road in a car that isn't a bloated overweight numb steering overpriced import. The trans does need work however, but in sport mode I have only minor complaints. I also have had zero problems since I bought it, and I now have 20K miles. Bottom line - If you're looking for a GREAT chassis, with sweet steering feel and acceleration take a test drive. I cross tested Audi A4, 3 series all the usual and the caddy fit my needs and likes much better than the others.
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2013 Cadillac ATS for sale near you
3 of 36 listings
- Standard SedanMSRP: $7,434173 mi away
- Luxury SedanMSRP: $12,995138 mi away
- Premium SedanMSRP: $10,999109 mi away
See all 36 listings
Cadillac and Crap start with "C"
Howard C. Anderson, 09/04/2015
2013 Cadillac ATS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
31 of 41 people found this review helpful
GM stands behind their dealers, so the dealer takes the bullet. Purchased 2013 ATS, car is in shop on average of once every 8 weeks. 13+ items had to be fixed in 2 years. GM no longer has extended warranty, and they will not pay for extended warranty. GM will take NO RESPONSIBILITY for the poor quality. List of items and how many times they had to be fixed: QUE 4 times Sunroof 3 times Sterling wheel 2 times Drivers seat 2 times
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The American Standard of Luxury not here.
Elaine Mico, 11/05/2015
updated 05/07/2018
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
39 of 52 people found this review helpful
I leased a 2013 Cadillac ATS 4 door Sedan turbo, The car has been nothing but problems from the start. We are talking about the American standard for luxury vehicles, obviously this car is not. I am not going to completely trash the car because it does have some good points such as the handling, acceleration, interior looks as well as an appealing exterior, definitely a great looking vehicle. But the CUE system is inoperable while driving for fear of getting too distracted or frustrated and getting into an accident. The radio is useless it's always acquiring the HD signal so it sounds terrible, every once in a while it loses all the pre-set stations. I had front end problems since the begining of my lease, the car is in the shop every few months for different problems, already had about 7 recalls, There is absolutely no pleasure in driving this car. As I write this it is in the shop for noise vibrations on engine and rear. They called me and told me that there were loose screws on engine/door as far as the back vibration is concerned they said that all 4 rims are bent due to the potholes on roads. Now this definitely doesn't sound right, I can understand one rim possibly getting bent/damaged but not all four of them this leads me to believe that there is an apparent design/structural fault or that the materials used are too weak to support the weight of the vehicle. I have owned/leased well over 15 different vehicles during my life and never had a problem where I was told that the rims were bent/damaged. This ATS has been nothing but headaches since we got it and I must say that the dealership has been no help. When I last contacted the owner of the dealership he told me that I should call Cadillac/GMC directly and complain to them so let me get this straight you buy the car and after that they are done with you so now when you have a complaint or problem you have to contact the manufacturer yourself. What is the point in buying from a dealership when they are not there to help you, we may as well be allowed to buy directly from the manufacturer since ultimately they are the ones that you have to deal with. Lastly I must say that my experience with this vehicle has been nothing but frustrating and overall unpleasant, what is the point of having a car that you have absolutely no joy or pleasure in driving. I would be willing to possibly understand having so many problems if the car was used but for a brand new car it does not appear to be reasonable and at this point the car only has 27,000 miles practically still pretty new. It’s 2018 and my review of the ats still stands. I have since leased a 2016 srx no problems, now leasing 2018 xt5 no problem.
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Just don't believe the MPG on the sticker..
glenroebuck, 08/04/2013
2013 Cadillac ATS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
7 of 8 people found this review helpful
The car pretty much sells itself after on test drive. I got the 2.0L Turbo AWD Luxury model with cold climate package (heated seats and steering wheel). Its' quick it handles great, it looks awesome an even the base model impresses. It is, quite simply, an amazing fun car to drive and it breaks out of the cookie cutter beemer world and lets me spend some of my money on a good ole usa car. I am 6 feet 260 and love the seats. my Salesman was 6'2" 250 and road in back and he was fine. I would not want to drive to florida back there but then given the mph on this thing I would not drive to florida with it..see improvements.