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2023 BMW X1 Consumer Reviews

3.8 out of 5 stars
13 reviews

Pricing

Edmunds suggests you pay
$36,366
9 for sale near you
1

4 out of 5 stars

Best in Class for 2023

Kraken, 03/24/2023
2023 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
33 of 33 people found this review helpful

Best all around pick in its class when looking at both the luxury and mainstream competition. Pros: Driving dynamics - Has more than enough power and is surefooted in corners. Braking is superb and has good braking feel. Comfort - Very quiet ride for its class and delivers a very supple ride. M sport seats provide ample lateral support though it is a bit hard to get in and out of due to the high bolsters. Fuel economy - Better than expected for the performance this car delivers. Build quality - Everything is well put together with high quality materials. Zero creaks, rattles, or noticeable panel gaps. Cons: Auto start/stop function - Can only be disabled through the touch screen menu and defaults to "ON" every time the car starts. Produces significant lag when at a stop and must be finessed in order to get the car to take off smoothly. Infotainment - Lack of physical switches and removal of rotary knob. iDrive8 feels like a downgrade from iDrive7. Steering feel - Feels highly assisted and lacks feedback. Overall this car is well worth the money, even when fully loaded at $50k.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Awful electronics and poor quality construction

Joe R, 12/12/2023
2023 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
24 of 26 people found this review helpful

We purposely invested in a BMW for its reputation for quality -- and we were sorely disappointed. The fancy display was trouble from the start; hard to navigate and operate, and cutting out the CarPlay connection at critical times. We reached our limit when the vehicle wouldn't start on a trip to Vermont; we had to have it jumped and wasted a day of our trip, losing hotel deposits and time. The repairs involved replacing parts in the system that were defective -- and would have cost $2,000 if not under warranty. This was not the experience we signed up for, so we sold the car after less than a year of use.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Technology problems

Gabriel, 08/03/2023
2023 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
27 of 30 people found this review helpful

I have to say that I downgraded to this vehicle from the 2019 X1. The 2019 was a refined piece of machinery, but I am struggling to appreciate the 2023 the same way. The auto-park feature hit the curb the other day, I am just happy it was not another car. The walk-away lock (and approach unlock) works - sometimes. The sport seats have negative lumbar support, and unless you purchased "active seats" you are out of options. I am about to duct tape support where I need it. Can't just crank up the heat with a spin of a button - there is no button any more. You need to tap tap tap tap a + button which is small enough that while driving, your finger drifts off and then you touch something else on the screen. Many actions have a latency, even the engine start button. You push.... then, after a small delay, it starts. You floor it, and after a small delay, it will downshift. You are unloading groceries, the hatch is open, you walk away, the car locks. You come to get more bags from the car, the car unlocks. The other day, the engine was off, my wife was sitting in the drivers seat with her keys inside. I walked away, the car locked, mirrors folded... She was just going to start the car and drive away. Oh... and a street that has been there for many years near our house apparently does not exist in the navigation system. It did exist on the 2019's nav. I sincerely regret upgrading.

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3 out of 5 stars

2023 X1 broken hearted

CeeCee, 04/12/2024
2023 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
6 of 6 people found this review helpful

The 2023 X1 is my sixth BMW and my 4th X1, I turned in my 2020 and picked up the 23 in October, the car was riding perfect then about a week ago, I started hearing banging when I put on the brakes and when I turned left it got louder. My car has been at the dealership since Tuesday and they still don't know why, they opened a case with BMW to see if any other vehicle had the same issues. They called today and told me to come and pick up the car that BMW said this is the way all new X1's perform. I told them that this is unacceptable the car ran perfect for over 5 months and now this happens and I have to accept it. No, I won't the service department is contacting upper management to see what they can do. They even told me that they took another vehicle just like mine for a ride and the same thing happened. I wanted to know if anyone else's vehicle is doing the same thing. They are supposed to call me back tomorrow. Thank You for listening

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Missing my 2018 x1 - Disappointing Remodel

Susan Jones, 11/17/2023
2023 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
22 of 27 people found this review helpful

I loved my 2018 x1 but needed to replace it due to high mileage. I thought the 2023 would be even better. Unfortunately, it's not. The car hesitates when speeding up. This is NOT safe. The lack of the middle console dial and knobs is annoying. Why get rid of them? That dial was such a great feature. Now you are forced to take your eyes off the road to change the temp or turn the station. Sure, you can use the voice assist but it is slow and unreliable. The other thing that annoys me is that you have to put it in sport mode every time you start the car to disable auto shut-off (car turns off at lights are when not in motion). Sports mode turns the car into a gas guzzler which defeats the purpose of even having an auto shut off feature. The former x1 was petite but had lots of storage areas. Now the car is wider (bulkier) and no longer has the discreet necessary storage areas. Yesterday there was a system update which disabled my blue tooth and my phone won't connect.

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