Used 2012 BMW 5 Series Consumer Reviews
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Ultimate Driving Machine, Not Ultimate Warranty
My recent dealer experience was good as always. The background experience with BMW Corporate was unacceptable. My 2012 5 Series with EDC emits a crunching, groaning metal-on-metal sound that the dealer did a good job of diagnosing, but BMW would not authorize warranty repair for the reason that it is "characteristic." Exploding airbags that spray shrapnel, deadly ignition system failures, and self-accelerating cars are "characteristic" of other brands, so this does not give me comfort. It seems the ultimate driving machine is not backed up by the ultimate warranty. Since the defect is characteristic, I will find a class-action lawyer, who have their own unfortunate characteristics.
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I got a bad deal on my 2012 550i xDrive
Purchased the car from BMW Schomp, Highlands Ranch, Colorado on 8/25/2012 (NEW). In Nov 2012 (1,985 miles), replaced a faulty passenger seat memory chip. In Dec 2013 (8,014 miles), recharged battery due to excessive battery discharge. In Jan 2014 (8,214 miles), replaced battery with 92-amp battery due to repeated battery excessive discharge (which Schomp mechanics kept defending the old battery and the reasons for the excessive discharge). In Sep 2015 (19,381 miles), fixed faulty trunk light, replaced fuel delivery line, VAC pump, injectors. In Nov 2015 (21,549 miles), replaced passenger seat sensor/detector. In Jan 2016 (22,393 miles), replaced old battery with a bigger one (105-amp battery) due to repeated battery excessive discharge. In 2017 switched from Schomp's shop to "BMW of Denver Downtown" shop. In May 2017 (35,546 miles), experienced "Drive Train Malfunction" and replaced failed low pressure sensor. In Aug 2017 (37,096 miles) experienced repeated "Drive Train Malfunction" and replaced failed low pressure fuel pump. Also, experienced repeated "passenger seat sensor/detector" failure which "BMW of Denver Downtown" refused to fix under warranty. I had to pay for all 2017 problems since the car was out of warranty, which costed a lot.
- 528i SedanMSRP: $7,99512 mi away
- 528i SedanMSRP: $8,79582 mi away
- 528i xDrive SedanMSRP: N/A76 mi away
5 Major Failures in 50K miles
I'm the first and current owner of a 5 series BMW. The car has had the following failures - power train, tie rods, turbo charger, engine tune-up, oil filter housing, and coolant system. We've had the car towed twice and have had the car in the dealership a half dozen times for repairs. We've escalated to BMW USA but they have refused to provide any additional assistance. Save yourself the trouble...
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STAY AWAY
Beautiful car, but honestly it's just not worth it!!! If you find a price that is too good to be true, it's probably a reason why! So many possible issues with these cars that makes it frightening to own. From the possible timing chain issues, the fuel pump issues and coolant issues that plague these vehicles. I'm only warning the readers that may possibly purchase under the guise of the vehicle being a BMW. I've owned two other BMWs and have not had the trouble that I've had with this one. The "cost of ownership" is not what's scary, the idea of having problem after problem is what's terrifying.
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My first Bimmer
Handling is exceptional, no issues with run flat tires as reviews suggest. The car handles bumps very well and corners like a charm. Sport mode makes it handle like a true sports sedan. Even at high speeds (100 mph+), driver feels totally in control of the car. Technology: The Navigation software is buggy and hard to work, I prefer to use my phone over car's GPS. The car is not 100% keyless. You would still need to pull the remote out of your pocket each time you need to lock/unlock the car. The 4 cylinder turbo has a lag and takes some time to get going. Downshifting from 2nd to 1st gear, drivers can definitely feel the minor thud
Engine ceased at 54k
Bought my BMW brand new in 2012 and after getting serviced by the warranty for 4 years and 7 months after the engine ceased due to a defective part inside the engine. Even a Hyundai gives 10 years and 100,000 miles on the engine. Talk to BMW USA and was not willing to take care of the total cost of replacing the engine. I am done buying BMW and my car had only 54, 000 miles. I had a 2001 BMW 5 series for 7 years and I liked that more than this one. That ran 150,000 miles still had no issues with engine or transmission.
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Disatified Owner
I owe a 2012 BMW 528i. This car has been nothing but trouble since I got it. It breaks down without warning only to find out it can not be towed because the vehicle cannot be put in neutral. The car has to be put on a lift to deactivate the transmission which cannot be down when you are stranded. Dont waste your time with this vehicle. It looks great but not dependable. Not worth the price or inconvience.
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Great car but different from past BMWs
Got a 2012 528 M Sport, traded in my 2002 540i 200k miles later. The 540 was a 4 door sports car and I loved it. Negatives first - this one is a luxury car that tightens up in sport mode to be a great grand touring vehicle, but its not a sports car. Which is fine with me because it is my daily driver. Positives - WAY more comfortable and quiet, spectacular fuel economy (getting 34mpg hwy and 27.5 average). Love the interior (switches all in the same place as my E39) + large NAV screen. The turbo 4 takes a little getting used to coming from a V8 but it really goes if you push the pedal far enough.
Love my M Sport 535i
Don't know why Edmunds have only manual 6-speed option for 535i, but this car with auto sport shifter is very responsive and quick. It feels heavy when you start driving but you can't feel the speed unless you look at your speedometer. I like the comfy feel of this car. I like the damper control that you can choose the mode. I don't know why ppl criticize the interior, to me, this interior is far better than Audi's cheap plastic feel interiors. Overall space is good as well and at this point, i can't say anything about reliability since I just got the car for 2 days. I will update of course in the future.
Should Have Kept My Mazda
I really liked the new design for the 5 Series. Test drove a 2011 model. It was great. Ordered a 2012 and have had it for 3 months. The new ECO feature can be annoying. Car automatically turns off at stops and kinda jerks when it restarts. You can disable ECO by pressing a button every time you start the car. Still peppy in ECO. HD radio is poor in my area. Read SIB 65 25 05, a BMW bulletin about poor radio perfomance. It is normal for volume changes to occur and stations to drop off the air! Run flat tires annoying when flat. You have to take the whole car in. There is no spare. Many local auto shops won't touch run flat tires. Also, keyless start does not mean keyless entry.
Run Flat Tires will Fail
2012 BMW 550, low miles but already 5 run flat tires have failed on me. Sidewalls splitting - effectively destroying tire. The left front tire has been replaced THREE times. Unfortunately BMW does not stock these tires, so when it falls apart your car will be in shop 5-7 days while they order new tire. Motorwerks in Minneapolis does not have any loaner cars when this happens, so consider your BMW a $70,000 bus pass. YOU WILL BE TAKING THE BUS A LOT. Not a fan of run flats - what are you supposed to do when the sidewall splits and you are 1000 miles from home in the middle-of-nowhere? . Give me a spare BMW!!!
My Second
My first BMW was a 328i which I got new back in 2007. I really liked that car in many ways. This time around I was looking for something bigger and faster that could handle a mid west winter and the crappy roads that such winters leave behind. I looked at various choices and settled on a CPO 2012 535xi with sport package, tech, premium, cold weather, sound. Although I've only had it a short time, I've been hugely impressed thus far. There's a lot of power on tap, but at the same time it gets great MPG. The ride is also spectacular, absorbing all but the most obnoxious of road imperfections.
My 3rd BMW in 6 years
I had a 2007 BMW 530i, a 2009 BMW 328i and now a 2012 BMW 528i. My favorite was the 2007. My second favorite is the 2012 528i. The 3 Series, which was a 2 door coupe, was nice, but way too small. I'm not a big guy...not over weight and i'm only 5-9. The 2007 was really sporty and in my opinion drove like it was a train on rails! The 328i drove the same, but again...too small. The 2012 528i is absolutely beautiful. It looks like a small 7 series. Only problem, is it just doesn't "feel" like a BMW to me. It is not the "ultimate driving machine" I'm used to. However, in sport mode, it feels much better and sportier, but it is bulky like a Lexus (which i have owned). Interior is nice.
528i X Drive at 135,000 Miles
Purchased used with 35,000 miles. The 2.0 Turbo is a big disappointment. Noisy and rough. Very annoying turbo lag. I learned to live with it. Turbo went out at 40,000, covered by extended warranty, but troubling since it would have been a $4,000 repair. Later issues included odd warning lights for active headlight option that came and went. Other issues were failed fuel pump at night on Rte. 95. That turned into an all night trip to the closest dealer 50 mi. away. $1,400 bill for that. Failed thermostat at 125K which is apparently a big deal - $700. My mechanic told me to watch for oil leaks and sure enough it has a small leak at rear seal and at head gasket. This is a very comfortable car to drive and the fit and finish is excellent. Mileage averaged 29 MPG in mixed driving. The X Drive worked flawlessly. I probably should have gotten the 6 cyl. engine, but the price was higher and the residual value would be just as bad. It's time for this one to go before it eats me alive. The value on this car is under $10K at this point and expensive repairs could easily exceed the value.
BMW = Buy More Warranty
Be prepared to LOSE A LOT on resale. Purchase (used) $48K turn in value $12K (Car appraised prior to appearance of engine problems)Owned 4 yrs with a loss in value of $9K a year. Bought 2 yrs old 12K miles, turn in at 70K, 4 years later. Only 15K miles a year. NOT driven hard or fast. AT 70 K needed Full engine over haul. Warranty paid over $12K to fix also needed a new axle, and, incidentally, just after purchase at only 13K miles needed over $3K of warranty work. SO GLAD I BOUGHT THE EXTENDED WARRANTY. In all fairness, Local BMW dealer and service advisers were GREAT; only the Vehicle SUCKED. I will NEVER buy another "BUMMER"
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The car is impressive, but the technology is not
What you should know is this car is economical to drive - but a bear on the wallet to maintain. It's good on gas, but the oil changes and regular maint. are a killer. The car itself is a pleasure to drive - love the feel and the handling. The pick up is terrific - and the power is there when you need it - and it is a powerful car. the 535 x-drive is also quiet and responsive. All that said, there are some improvements which I hope have been made since 2012. The voice recognition is probably the worst I've ever used. Even my cell phone is better at recognizing simple commands. The most challenging thing is the visibility. My old BMW had excellent vision around all sides. That's important because I'm only 5'3" - and, unlike my old BMW, seeing over the front of the car - and front sides in this 2012 BMW is an issue for me. Also, the view from the rear window is partially blocked by, what I can only determine, is a non-functional decorative feature on the rear interior of the car. It doesn't help that the mirrors are so small that I am never really certain I'm seeing all there is to see -- thus I need to turn my head to ensure I'm clear to pass or change lanes. Now, about the technology....specifically, the Bluetooth. My old droid had no problem with Bluetooth connectivity but when i upgraded to a Galaxy S9, all that ended. Suddenly, I no longer have the ability to stream music via Pandora through the car's audio system --- but worse than that, I can no longer make or receive a hands-free phone call. In spite of their claims, BMW has not upgraded their bluetooth software to allow their older model cars to accommodate newer phones, including S9 and higher, and Apple 10 models. This lack of a simple software modification presents many owners with significant challenges while driving. The most vexing thing is BMW engineers are well aware of the problem, yet they have not offered a solution. I would urge any reader with a similar problem to contact BMW directly to register your complaint. Perhaps if enough of us complain, they might just DO something to fix this safety issue. UPDATE: 12/2020 - still no fix on the phone - though I have tried suggestions on the BMW forum - but nothing has worked. My Husband's new i- phone pairs very well. My Samsung Galaxy 9 is obviously the issue. SO, my take-away from this is - try your cell phone in the car before you buy it.
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My first BMW
I have always been attracted to BMW design (with the brief exception of the Bangle years). I was looking for a luxury car but wanted something efficient. I was hoping for a diesel 5 but apparently BMW isn't quite ready so I opted for the 528i as more efficient than anything from Audi or Lexus. I sprang for the premium and technology packages and added the heads up display. I should have taken the heated seats but didn't. The car is a beauty. I've had it one year. I wouldn't call it the ultimate driving machine but it makes an impression and it's reliable w/ strong fuel economy. Kids fit comfortably in the back on road trips. Electronics are disappointing compared to my wife's 2011 Toyota.
550i xdrive a ride sure to thrill
If looking for a cross of luxury & performance this is it. 4.4 v8 twin turbos gives this car surreal acceleration & is amazing considering the curb weight. This vehicle can not only blur you down the road, but can handle anything Mother Nature throws at it. Car is incredible stable in snow / rain or any inclement weather. Truly piece of mind when venturing out into NY streets with confidence. Yet, also can be a sheer brute when need be. Maintenance can be costly, you get what you pay for.
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Horrible
Very bad. Reverse gear went out. Called towing they could not tow it. To put the car on nutral you need to go under the car. Finally went under and put the car in nutral still car did not moved. We had to forse the damn thing to go on towing with locked wheels. Nightmare cars. Interior cant touch the vents cause they break. Overall car sucks. Now they telling me i need a new transmission and car just hit 100K miles. Its like this is programmed to fail at 100K. I would stay away from this cars.
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I'm actually amazed
After driving a '12 A6 for less than a month I wisely traded it in for he 528i. What an incredible car! The technology is awe inspiring, and for being a 2.0 T this care really moves. Plus I am getting over 30 mpg, which is unheard of in a luxury car. The auto shut off feature takes some getting used to, but other than that I can't thing of a single thing i would complain about! The nav system is actually fairly easy once you spend a few minutes playing around with it.
One button turns this economy car into a beast!
Real world 32 mpg highway 20 mpg city in economy mode. When turbos are off you cruise at economy mode saving gas with the four cylinders. Steering feels luxury like a Mercedes but car maneuvers quick like a BMW. A real fun ride. Too isolating for the purists, but this car in turbo mode is a beast and there is no other performance sedan that can deliver this fuel economy at this price point. Wide body, great looks. 17 inches look small on this car, I'll probably get Run flat all season tires on 20s and put winter tires on 17s so I can just throw thwm on when it snows.It looks big and some have mistaken it for a 7, but I think that in this generation the 5 is a superior car. I'll probably get a newer model used when it is time to get rid of this car
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Wish I could return it
I think I write an unfavorable review of my 2012 528i in my head every time I drive it. Its a real disappointment. Computer features are so counter intuitive. Interface crashes iPod regularly. Navigation- ridiculous use your iPhone. Start stop makes you feel like a you're driving a beater. And you'll choke out at an intersection. Interior storage is cramped. Car has gone in to Park twice a stop lights its a safety measure I think....?? Turning the car off is even hard push once to turn the engine off and perfectly synchronized double push to shut the car off completely otherwise you just turn the car back on. Sound system uneven the volume varies does not interface easily with iPod.
WOW
Not sure what happened to BMW. Car has so much lag when you press gas that Donot know if it will move before the car from behind will hit me at red light when it turn green. It is my BMW no 3. Interior is better but BMW seem to lack lot of other luxury items. There are no indicator lights on mirrors . MIRRORs are small with mimited view. Rear view camera hold view after you set to drive, this didnot happen with my Lexus truck. Honestly I will drive it for some time and if continue like that I will think radical and go for some other luxury car. Fast line it do perform excellent along with nice brakes you rely upon. Will Try winter drive with x drive and post it later.
Beat my expectations!
I came out of a 2010 BMW 528i Xdrive and was concerned about the new design, new engine etc. Well, I have the care 2 days now and love driving this car! The 4 CYL was my biggest concern and after a few days of highway and street driving, I am totally impressed. How did the Germans figure out a way to increase the HP and Torque, provide much better gas mileage with a smaller engine, GENIUS! The new look of the car is beautiful with striking hood design, the classic kidney grill and a wider stance than my previous car. I purchased the car in Dark Graphite Metallic and black leather interior, a perfectly beautiful combination.
This vehicle is a $60K joke!
The car drives & performs like it should except for two major faults: The start & stop is very rough & passengers quickly notice it. To shut the vehicle off is a real bummer - Push the off button & the interior stays on - Push it again & cthe vehicle restarts . . . Frustrating to say the least.
Most boring BMW I've ever owned...
Lets just say that I've had the car for 3 weeks and am already looking for another car. I've had 3 BMWs before this one, and none of them were this soul draining and boring. It lacks power, and handles more like a Cadillac than a BMW. The steering it far too soft as well. The X1 that I drove when it was in for a recall was more engaging and exciting to drive. I actually was hoping that the dealer would wreck it or that it would catch on fire to keep me from having to deal with a trade in. The car is almost as boring as my 2010 Ford Fusion Hybrid.
Best comfort and handling car IMO
I test drove a used silver 528i. Owned a 3 series in the past. BMW handling is given and this one was no exception. This 5 series was by far the most comfortable ride with great handling. Perfect balance. Did test drove 550 couple years ago, super power but little to stiff for me. The car was comfortable, roomy with grest view. Navigation was easy to operate. Everything was great. The only thing I did not like was the auto stop. I got caught in 5 traffic light within 4 minutes. The car being shut of and starting again to me was very annoying.
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USA CARS BETTER VALUE
Don't expect any added value from the manufacturer, they are terrible on customer support of any kind, extremely high maintenance, most maintenance can't even do yourself due to having to be reprogrammed even to replace a simple battery, never again own a BMW !!!
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impressive
Has held up very well
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6 year owner review
Very expensive to repair and maintain.
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unleash the kracken!
If your looking for good gas mileage the automatic 550i 2012 is not your car! But if you want a mustang/ vette killer this is your car! The torque and speed is hair-raising! I timed my 0-60 @ 4.4 . The 550i paddle shifters launches you out the box so fast that no crappy rice burner or Mustang 5.0 will ever recover. I havent loss a street race yet. ( lol) The fit and finish is first class and the seat position feels custom fitted. You will never find a a better combo of performance and luxury for under 35k.
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This New BMW 5 Series Leaves Very Little to be Desired!
I bought my new 528i back in March. This was my very first luxury car. I was looking for something fuel efficient but loaded with all the luxury options you can get. The fuel efficiency is outstanding for such a large car and I love the engine start/stop feature when waiting at a light. I got the Space Grey Metallic with Dakota Leather, Luxury Seating Pkg, Premium Pkg, Technology Pkg, Premium Sound Pkg, and Comfort Access Keyless Entry. The seats are the most comfortable car seats I've ever been in. I test drove the Mercedes E Class Driving feedback is much better than the E Class. The steering wheel was very light on the E Class car, plus there were fewer luxury options available.
BMWs for the Boomers
I love BMWs. This is my second 5 series. They drive wonderfully. So comfortable. Look great. Unfortunately with a knee replacement, getting in and out was difficult cause the car is so low. Also once the car is off warranty, any repairs are really expensive. MY husband has had a X5 and is currently driving a X3
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Riding on a fast cloud.
This is a fun luxery car.
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Best of many!
True performance vehicle. Handling and brakes have kept me out of accidents. Makes you feel like everyone else is driving a toy car.
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A catch
Very smooth and comfortable driving based on the year of vehicle, accelerates pretty good. Electronically and navigation is also pretty good . What I don’t like is censor that gives you a warning if you are too close to an object , only sounds no camera to see where you are at . But that is solely based on the year of the vehicle. Also, the material that makes the hand rest sort of melts when the time is hot and humid which creates a sticky residue. Overall , this car is a great performer
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Luxury and sport?
Good: room. Engine. Seats. Look. Technology. Paint. Sport Mode. Eco Mode traffic. Bad: run flats. Trunk space width. Great front seat space. Sport Seats great for tall men.