Skip to main content

Used 2020 Audi Q5 Consumer Reviews

3.5 out of 5 stars
28 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
1 out of 5 stars

Problem after problem

PJA, 08/04/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
34 of 69 people found this review helpful

Bought a new Q5 2020 in March 2020. Shortly after the purchase the car would turn off when at a red light. Filled the car with gas and the gas gauge would not work until I drove about 25 miles. Now today the key FOB stopped working and no it was not the battery. Have an appointment with Audi because they have to reprogram the FOB.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse

1 out of 5 stars

Accelerator Hesitation

Jimmy, 09/06/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
37 of 76 people found this review helpful

You press the gas and 20 minutes later the car starts to move. I think it’s called “turbo lag“. The long delay in accelerating is so slow it’s just a matter of time before We are killed. I’ve only had it 6 months 3400 miles and I have a lease and can’t get out of it for some time. Also the infotainment system is not very straightforward. Many many many steps to do a simple function and it’s not touchscreen. Very painful. Panoramic sunroof shade doesn’t block out light it’s opaque the car gets very bright and hot. Finally fake dual exhaust tips, who are they trying to fool?

Report Abuse
2020 Audi Q5 for sale near you
3 of 52 listings
See all 52 listings

3 out of 5 stars

Small yet Spacious Yet Not Getting to Yes

V, 05/07/2020
2020 Audi Q5 Prestige 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
29 of 64 people found this review helpful

We really like the mechanical specs for this hybrid. We enjoyed the spacious interior for a vehicle of this size. We first sat in the Q5e Premium Plus with standard seats. We felt cramped, short and wobbly. This vehicle is beautifully appointed - when you upgrade to the warm weather package to get decent seats. With that, the seats tuck you in nicely and there seems to be plenty of room. Where are the cup holders? When they upgrade so that I can add a tow hitch for bicycles and gear trailer I'll buy in. The rear seats don't fold flat. At this juncture, if I want to throw my kite gear in the back, there isn't room for two sets of gear, briefcases and ovenight bags in the far rear. We also worry about a wetsuit tub there. There is almost enough room for my medium wheeled briefcase behind the driver's seat. And what was the thinking behind placing the battery under the cargo hold? It's only to be used for dry groceries and lightweight luggage gently placed? Not for cargo? We'll have to wait for the refresh, or update, maybe good by 2022? If only the Etron were hybrid, we are not all electric here (you know they still use coal to get that electricity, right?)

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse

1 out of 5 stars

1800 miles and car left us stranded on the highway

Taylor , 08/15/2020
2020 Audi Q5 Prestige Titanium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
22 of 56 people found this review helpful

Have owned every luxury brand never been stranded on the highway .. ever !!! Brand new car and when driving down the highway engine started making noises and we pulled over. Very scary and feel very unsafe in this car now !! Back to Lexus .

Report Abuse

3 out of 5 stars

Q 3 for Me

Q3 for Me, 02/07/2020
2020 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
17 of 43 people found this review helpful

There is no passenger lumbar support on the premium or premium plus models. The packages get expensive fast. The Q3 premium plus gives you almost as much room and is affordable if you lose the NAV. We are coming out of 10 years with a Q5 and are very happy in our Q3 which cost less than the Q5 cost 10 years ago!

Report Abuse
Items per page:
5