Used 2016 Acura RLX Consumer Reviews
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Electric Motors Accelerate Schmooooooth!!!!
Overall very satisfied with this purchase. Currently at 29k miles. No major glitches. Controls are intuitive and easy to master. However, Playing XM stations are glitchy and very slow to load, for scrolling; as are obtaining music from your USB FlashDrive. Push Button shifting, especially reverse, is slow to engage (1+ sec) on press of accelerator. Hybrid system is absolutely awesome, but comes with sacrifice of trunk space. Engine is very quiet when switching between electric motors and engine running; transfers between each completely unnoticed except for the RPM needle moving, ......this hybrid is much different than those gas saving German models which "die" at a stop sign, then restart. Very comfortable and rides well. Power distribution lives up to the "rides on rails" marketing motto. Controls are within ergonomic arm reach, very well thought out. Remains a comfortable and joy to drive. Sport mode is a definite power boost with intelligent tranny reset Would definitely buy again, and recommend.
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Luxury Sedan for everyday use!
I got this car back in April 2015. I have 9k miles on it now. Car drives without any issues whatsoever. When driving around 70 miles on the freeway car gets about 34mpg, even though by the book it is 31mpg. Mixed driving I get 26-27mpg, which is great considering how big car is. Car is definitely not the softest on the planet, since I saw few people complain about it, which is true I agree with that, however car is luxury/sport and some sport cars are not the most soft cars out-there. I really like a lot of standard options such as LED Headlights, P-AWS rear wheel steering technology 19" luxury wheels, acoustic windshield and front glass and etc., This car is definitely worth getting considering car cost a lot less than competition with similar options, less by about 15k. Also retail value always nice on Acuras and reliability is good if you think to keep car for longer than 5 years. In my opinion car looks much better than Lexus GS and boring looking Audi A6. Acura looks very beautiful, one of my favorite looking car in it's class.
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- Technology Package SedanMSRP: $16,5779 mi away
- Sport Hybrid SH-AWD Sedan w/Advance PackageMSRP: $24,995350 mi away
- Advance Package SedanMSRP: $19,998386 mi away
Bad design or bad quality?
I bought my RLX-ADV about 4 months ago and only put on about 1500 miles so far. I have already took it back three times for repair. There were iPhone 4S issue (automatic dial out and hang out), low battery and charging system warning sign(happened in less than first 50 miles), and camera too hot/LDW, LKAS shut down (90 degree outside) during driving. Dealer recharged the battery, but no action to other issues. Dealer and Acura insisted the shut down is the proper action by design. SF Bay Area is known for good climate. The LDW, LKAS shut-down happened multiple times in April. I really wonder what the car would do in Summer! Update on May 2016: Here are updates on the issues I reported. After two battery charging visits,, my dealer finally declared that it had a bad battery. I got a new battery in less than 12 months since owning the car. The charging issue was resolved. I do not have any phone issue now, either. It went away after I upgraded my phone to iPhone 6S. Honestly, this might be a problem of Apple, not Acura. However, the most important LDW & LKAS shut-down persists! It consistently shutting down these important safety features when outside temperature is around 90 degrees. I gave up fighting with Acura since they insisted this is a necessary precaution to protect the delicate electronic system. I am really disappointed. I spent extra money on this car since it was promised with these safety features. Acura sold me an ill-designed product that takes protection of car as priority over the driver! Update on May 2017: The LDW & LKAS shut-down is still a big problem! I have already experienced twice this year. Both times occurred when the temperature went up to low 90's. I am an unsatisfied customer of Acura!
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Rear suspension
I purchased the Acura RLX in 2019 with 59,000 miles. I had the car 2 weeks and the car started to veer to the right when I was driving straight. The Acura Dealership stated it was the rear actuators. The car was repaired under the warranty. Now the car is doing the same thing. I had it diagnosed and it was the rear actuators which is a safety issue. The vehicle turnt sideways while I was driving and another car almost hit me from the side. The Acura dealership stated I would be responsible for the repair because they only warrant the repair for 12 months. I researched the vehicle and it previously had a recall on the steering suspension. I made a complaint with Acura client relations and the case manager was supposed to be following up with me, but it has been a month and she refuses to answer my calls. Leaving messages with other representatives stating she’s unable to speak with me today. This particular vehicle is a safety hazard to drive. I am thankful I have another car, but in the meantime I am paying for a vehicle that could cause serious injury to myself or someone else. I refuse to drive this vehicle to injure myself and someone else. I hope the Acura Dealership recall this issue because this is a serious issue with this vehicle. At any given time the car can veer another direction.
Wish I had a better RLX story
2014 Acura RLX, with advanced package, purchased 3/14 at Pleasanton Acura • On going electrical, entertainment system, fit and finish, suspension, electronics, backup camera, accessory issues: • 13 visits to dealer on car issues • 18 days the car was at the dealers for repairs • 4 immediate returns to the dealer due to repairs incorrect or not complete • 4 sessions working with dealer service personnel to show them how to debug issues; DTS audio, USB file interface, battery cell failure, internal recirculating fan • 2 wheels bent due to road damage • 0 time I have had wheel damage due to road damage on other vehicles • 1 factory wheel cost covered cost for 4 new wheels and tires in aftermarket • >40 hours, amount of time spent dealing with car problems • 1 safety issue, video recorded, which Acura says they will not fix • 4 videos recorded to show problems to service personnel because their first response is customer did something wrong • 14 weeks to get request to Acura customer service denied • 12 times I tried contacting Acura customer service • 3 times Acura customer service contacted me • 1 time Acura customer service told dealer not to talk to me • 10 emails to dealership and Acura management • 0 responses to email • 1 commute car purchased as I am worried RLX cannot stand up to commute and warranty is almost over Engine, LED headlamps, Sound quality are fantastic. Car has low resale value as my experience does not appear to be unique. So I have to chalk this up to a very expensive lesson. While the car is disappointing the response of the dealership and Acura/Honda customer service was more disappointing. Acura buyer beware. You are welcome to contact me and I can share the details of my experience and point you at my files and the videos of the problems I have had. Dave Pap Rocki, [contact info removed]
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