Used 2011 Mazda Mazda3 Hatchback Consumer Reviews | Edmunds
ADVERTISEMENT

2011 Mazda Mazda3 - Consumer Reviews

2011 Mazda Mazda3 Hatchback

Average Consumer Rating

22 Total Reviews

View reviews for a specific Mazda3 model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
So far so good.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mazda4_life
on

Vehicle

2011 Mazda Mazda3 Hatchback s Sport 4dr Hatchback (2.5L 4cyl 5A)


Review

I got a 2011 Mazda 3 hatchback just last week after doing some initial research into the car. I have owned a 2003 Mazda 6 in the past and my sister has owned a 2004 Mazda 3. The newer features are nice, but I miss the 1 touch drivers window. I don't have GPS and its an auto with 42 K on it.


Was this review helpful? Yes | No

First new used car, and I love it!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jugar123
on

Vehicle

2011 Mazda Mazda3 Hatchback s Grand Touring 4dr Hatchback (2.5L 4cyl 5A)


Review

I've bought this car about a month ago and put about 2,000 miles, and let me say, its amazing to drive. It handles the taconic curves like nobodies business. I love the bucket seats, makes the car feel like a sports car. I do have to admit, the back seat is a little tight for tall passengers, but its not a big deal at all. It's a perfect commuter car in my opinion. I average out 28-30, while doing 75-80 with the AC which is amazing. A full tank gets me about 450-500 miles that's mostly highway mileage . Great car.


Favorite Features

I love the fact that I get in the car, and my music starts playing with the Bluetooth, its very user friendly. I also love the way the center console slides further out for more comfort while holding the lever


Suggested Improvements

I would improve the transmission a little, I feel if you try to accelerate quickly, it takes a second or two for it to drop a gear.


Was this review helpful? Yes | No

Bittersweet
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By holybull
on

Vehicle

2011 Mazda Mazda3 Hatchback s Sport 4dr Hatchback (2.5L 4cyl 5A)


Review

I wasn't totally in love with the looks of this car but I do like hatches so I test drove it and fell for it right away. It fit me like a glove. A tailored glove. Handling is the best that could be expected from a front-wheel-drive compact. Engine has 175 HP and plenty of torque. The cosmetics are a different story. Windows rattling after not too long of owning it. Cylinder key lock in steering column replaced twice. And now, as if that weren't enough, I've been told I have a cracked piston ring and the thing is SLURPING oil. Not good for a car with only 51000 miles. Never again do I buy a Mazda. first and last. I'm spending more and getting a mini next.


Favorite Features

Handling


Suggested Improvements

Total overhaul.


Was this review helpful? Yes | No

New clutch at 20k miles
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By chris_1
on

Vehicle

2011 Mazda Mazda3 Hatchback s Sport 4dr Hatchback (2.5L 4cyl 6M)


Review

I first took my car in to the dealer when I noticed the clutch slipping after I shifted or when I accelerated at freeway speeds. Now, after 16 days, I finally have my 2011 Mazda 3 back with a completely new clutch assembly. Mazda paid 50%, not including the rental car. My final bill: $700 (not including the rental car cost for this time). They replaced not only the clutch disc, but the flywheel and associated bearings and parts. Apparently they consider replacing the clutch at 2 years / 20k miles to be "normal wear and tear" and not under warranty. In my opinion, the fact that it wore out so quickly, in itself, means it was defective.


Favorite Features

I have driven a manual car for almost 10 years (previously a Mazda RX-7) without any issues. I do not abuse my car, I do not ride the clutch, and I do not let anyone else drive the car. Mazda would not allow me to speak to anyone with the authority to assist me, specifically the district manager who made the decision. On top of that, the woman I spoke with when I called their customer service line at (800) 222-5500 was not only unhelpful, but flat out rude and confrontational.


Suggested Improvements

After this experience, I plan to trade this car due to the fact that it will need another new clutch at 40k miles of normal driving. Mazda has lost a loyal customer for life with their "guilty until proven innocent" mentality toward warranty claims.


Was this review helpful? Yes | No

Great except for the GPS...zero support from Mazda
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jsites
on

Vehicle

2011 Mazda Mazda3 Hatchback s Grand Touring 4dr Hatchback (2.5L 4cyl 5A)


Review

Great little car. Except the built-in GPS which is a rip-off. My brand new grand touring Mazda 3 came with outdated 2009 copy right maps on and SD card. After having a number of problems and fails with this GPS outdated maps (can't find direct route to the dealership for one thing.) I have attempted to get updated maps..... I am even willing to pay the hideously over-priced fee of $200 to get updated maps, they are simply not available (I was promised by the dealer when I bought these maps were easily upgradeable) The OEM supplier Denso says they are "out of stock", they do not respond to multiple emails I've sent, they refer me back to Mazda, which refers me back to Denso..... what a joke!


Suggested Improvements

Skip the built-in GPS which is not supported by Mazda. They may tell you they've changed to Tom Tom from Denso and things will be better.... well they told me the same about Denso. I honestly can't believe they are getting away with such poor customer support.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411