Used 2009 Volkswagen Routan Consumer Reviews
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Unsafe, Unreliable, Multiple Repair Issues
Puchased van in Aug.'09. Delivered t us with a broken antenna (replaced, and then replaced again a year later due to rusting). Rear DVD screen went black sreplaced. Seat covers came apart at seams, window shade fraued, headliner panel and AC vent came loose, arm rest cracked (replaced all), windshield wipers stopped randomly several times (never fixed -failed to replicate), windows and doors failed numerous occasions (3 year old son's hand was caught in door when pinch guard failed and manually had to be pried off of him) -problem unresolved), brake pads and rotors all around have had issues (back pads were recalled, rotors machined 2x in 1 year, VW now says we must pay $1000 to replace all)
Highs and Lows
Got our S model 10 months ago for the great lease payment. Some nitpicks are our fault (for getting the base model), while others are VW/Chrysler's. The 3.8L is fine for the driving my wife does, which is basically back & forth to kids' school. MPG doesn't really matter when you put as few miles on as we do! Best handling/riding minivan I've driven! Way roomier & more useful than the SUV we turned in. Quality issues include sliders that don't open in temps below 30 degrees, a tire pressure monitor that is constantly on, and some rattles. Over time I've noticed much more suspension noise.
- S Passenger MinivanMSRP: $5,999157 mi away
- S Passenger MinivanMSRP: $4,900173 mi away
- SEL Premium Passenger MinivanMSRP: $5,600198 mi away
Check this van out!
Love this van. My wife was very hesitant to purchase another minivan after owning a Sienna, but feels fortunate we did.
run away as fast as you can!
Purchased a new 2009 Routon S. Nothing but problems! Headlamp held water, bumper cover started coming- off, trans seal leak, engine compartment rattle, stock ventshades would not stick to the windows, 2 window motors, all of this within 9 months. Bob King VW did not apparently know how to do a proper trns service, which led to the rattle. Took a tech from Charlotte to figure it out! No trans dipstick and the dealer and VW district rep would not order one when asked, even said I would pay for it! Be prepared for pure frustration with the vehicle, dealer, and VW of America. Also be prepared to hire an attorney, as VW of America is a useless car co. Avoid VW and Chrysler at all costs.
First Mini-Van
This is my first mini-van and I am more than happy. The price was very fair compared to competitors and the ride is so smooth. Visually, I believe it is the best out there.