Used 2002 Volkswagen Passat Consumer Reviews
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190k and still hauling!
I do not know why so many people have had bad luck with this car. bought it at just under 100k miles, put on about 85k in the past 4 years (i drive alot of cross country for my work). Made sure to do a carfax and got it checked by my mech before i signed anything. In my case, the car was religiously taken in for maintenance every 4k miles to a VW dealer (one owner). Seems that the previous owner took care of the major "quwerks" the car had (water pump, cv, alt, vacuum hoses, fuel pump) since i bought it: tires (x1), brakes (x1), oil change (x5), injector service (x1), o2 sens (x1) the only thing annoying is that the dash just started showing 50% brightness, and heated seat went out, eh.
Marvelous to drive, miserable to own.
I love driving this car: it is so refined -- beautiful interior, wonderful road manners, responsive performance. Headlights stink, otherwise it's a joy to drive. But... I hate owning this car: despite putting extremely low mileage on the car and performing all scheduled maintenance on the dot, I've had and endless parade of extremely expensive problems. Engine leaking oil in FOUR places (three of them directly onto the catalytic converter, for maximum fire hazard), clogged heater core (no heat), transmission leak & slippage, all three ignition coils failed, brake booster failed. Build quality is vault-like, but component engineering is criminally poor.
Very Frustrating
I bought this car used three months ago with 58,000 miles on it. I have since had to replace the heater core, the CV boots (both sides), and replace some major parts in the transmission due to a leak. The dealer I bought it from replaced the CV boots and fortunately the transmission repairs were covered on my service contract, but I had to pay for the heater core, which was about $1,000. I talked to VW of America and the VW dealership about the the concerns but they were of little help. The features are nice, but the car is completely unreliable. I am going to trade it in within the next month because of all of the problems I have had and do not recommend a VW to anyone.
Nice car, not a German camry or accord
Alternate for BMW 325 or Mercedes C 240. Better than Camry, much better than Accord.
Disappointed
I have had numerous engine and structural difficulties with the Passat, from engine malfunction and brake pumps failure on several occasions, to doors and windows not working electronically, or doors not closing. Engine failure has been the primary problem, although the design of the shield to prevent water from leaking into and accumulating in the space between the body and the engine has also been a major issue. There have also been many factory recalls on components beyond those that have malfunctioned on my car. VW responsiveness at the corporate level has been unsatisfactory.