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Used 2002 Volkswagen Golf Consumer Reviews

4.5 out of 5 stars
102 reviews

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2.88 out of 5 stars

Poor service

Linsa, 02/27/2002
2002 Volkswagen Golf GLS 4dr Hatchback (2.0L 4cyl 5M)
1 of 1 people found this review helpful

The radio doesn't turn on six weeks after I get the car. The dealer promised to get me a new one; it has been another six weeks and now I am still waiting for the new radio to come in. My car only has three thousand miles and it wouldn't start twice last week.I had to call road assistance to jump start the car. Now the car is in the shop and the dealer is still trying to figure out what's going wrong. I am very dissapointed with the car and the dealter.

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4.88 out of 5 stars

67000+ and counting

applehead, 04/15/2002
2002 Volkswagen Golf GL TDI 2dr Hatchback (1.9L 4cyl Turbodiesel 5M)
1 of 1 people found this review helpful

I purchased my 2000 Golf GL TDI 5 speed new in March, 2000. The odometer now shows 67k+ miles, 2/3 at 65+ mph. The only service has been routine oil changes every 10k, using fully synthetic oil. No problems of any sort, and I still average 50 mpg. This car does everything well; very good acceleration and handling, excellent cargo capacity, a plethora of safety features. The overall performance is so good, when I first test drove a TDI, I asked the salesman if he was sure it was a diesel! Farfignugen works!

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2.5 out of 5 stars

lemonade anyone?

disappointed, 04/08/2005
2002 Volkswagen Golf GLS 4dr Hatchback (2.0L 4cyl 5M)
1 of 2 people found this review helpful

What hasn't my VW Golf spent time in the shop for...its terrible lights, the radio died three times (after waiting for for 3 months), the airbag system went...etc, etc, etc...I'm going back to Honda.

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2.88 out of 5 stars

Japanese for me

No Good, 03/14/2004
2002 Volkswagen Golf GLS 4dr Hatchback (2.0L 4cyl 5M)
1 of 2 people found this review helpful

Just like all of the other reviews here on Edmunds - drives and looks great with poor build quality and reliability (2002 model). In two years I have had it to the shop 7 times, including 1 tow. Lots of rattles from the dash and vents, broken radio and window motor, frozen doors (it snows/rains in Germany, right?), wouldn’t shift out of park so I needed a tow to the dealer and now I have noticed the burning oil at 27K (smells like a 2-cycle motor the first 10 sec after starting in the cold). Average 24mpg with 70% highway driving.

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1 out of 5 stars

Worst car we have ever owned

Disappointed, 01/04/2020
2002 Volkswagen Golf GL TDI 4dr Hatchback (1.9L 4cyl Turbodiesel 5M)
1 of 2 people found this review helpful

Our 2002 Golf 4-door diesel had the usual VW electrical failures and early on the computer unit failed, as well. We have spent twice the original purchase price over the now 17 years we have had the car. The city gas mileage has declined to about 28-30 from the promised 34, and the 45 highway is usually in the high 30's. With VW now embarking in an electric fleet, I could never recommend a VW purchase, as the last thing they are capable of producing would be a decent electric product - buyers, beware.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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