Used 2009 Volkswagen Eos Consumer Reviews - 44 Car Reviews | Edmunds

2009 Volkswagen Eos Consumer Reviews

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Timing chain/ tensioner destroys engine
1 of 1 people found this review helpful
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By SNaseef
on

Vehicle

2009 Volkswagen Eos Komfort 2dr Convertible (2.0L 4cyl Turbo 6M)


Review

This is painful to write. I bought this car in 2019 and have loved it. So much fun. Took excellent care of it, had all maintenance check done at required intervals. I had a major problem with the manifold and fuel injection system in 2016, however VW had issued an extended warranty on this system to 120,000 miles, so it was fully covered, except for $500 to have engine Decatur’s. In Nov of 2017 the convertible top stopped functioning and I was told that a single wire broke and that a whole new wire harness had to be replaced at the cost of $2000.00. I did the repair because I knew the top only had so many times to open before it would malfunction, and since I totally loved the car and had only minor repairs in past I decided bite the bullet. I intended to keep this car well over 150,000 miles. A few weeks ago the car wouldn’t start and I found out the timing tensioner failed causing the timing to jump and that my engine would need to be repaired or replaced. My mechanic was sure it would need a new engine but referred me to Honda to have the work done. He was furious. He said this shouldn’t happen to a car with this mileage. The VW DEALER told me it would cost $360 to take a look at the car. VW told me if I was lucky enough (unlikely) to only need a new timing chain the cost would be a few thousand dollars. To replace the engine would be $7,000 to $8,000. The Kelly Blue Book value on this car running, in excellent condition, was at top $4485. This was my first and last VW. The car body was built like a tank. VW has failed the public (lying about fuel emissions, causing the resale values of their vehicles to plummet). VW CUSTOMER CARE is a joke - why they even spend the money to man the phones is rediculous. I have called them twice for these last two issues and all they could do is say they were sorry I had these problems. The last person I spoke to told me I would not hear back from VW on this last matter. I will be telling everyone I know about my issue and advising anyone who is interested VW/VOLVO to steer clear!


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TIMING CHAIN BREAKS NEW MOTOR REQUIRED
2 of 2 people found this review helpful
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By Tim
on

Vehicle

2009 Volkswagen Eos Komfort 2dr Convertible (2.0L 4cyl Turbo 6M)


Review

I would like to express how disappointed I am with Volkswagen and my VW 2009 EOS Komfort. DO NOT PURCHASE ONE THESE VEHICLES UNLESS YOU WANT TO PUT AN EXPENSIVE NEW MOTOR IN THE VEHICLE AT SOME POINT BEFORE IT HITS 100,000 miles.

My issue with Volkswagen/Audi is the common problem with the timing chain in many Volkswagen (VW) and Audi models manufactured between 2008 and 2013. They have a serious engine defect where the timing chain will break and cause to severe engine damage that costs thousands of dollars to fix. Can you please explain this to me why there has not been a recall on all these vehicles.

2008-2010 and 2012 VW Beetle
2009-2013 VW CC
2008-2012 VW EOS
2008-2012 VW Golf
2008-2012 VW GTI
2008-2012 VW Jetta
2008-2012 VW Passat
2008-2011 VW R32
2008-2010 VW Rabbit
2009-2012 VW Routan
2008-2012 VW Tiguan
2008-2013 VW Touareg
2011 VW Touareg Hybrid
2008-2012 Audi A3
2008-2012 Audi A4
2008-2012 Audi A5
2010-2012 Audi A6
2012 Audi A7
2008-2012 Audi TT
2010-2012 Audi Q3
2009-2012 Audi Q5
2012 Audi Q7

I have had such timing chain malfunctions, that bend valves and result in extensive engine damage that it can not fixed and only option is to install a new/used engine. My vehicle is a VW 2009 EOS Komfort. Now I am without a vehicle and have an estimate of $6,000.00 to have the engine replaced. This was from an independent mechanic shop. When I talked to the Baxter Volkswagen LaVista, NE dealership, they informed me that I needed to have them look at the motor at a cost of $495.00, to tell me something that my independent mechanic told me for free, that the engine was not repairable. Then they informed me that it would cost $8,000.00 to have a new engine put in the vehicle versus then $6,000.00 from the independent mechanic shop. To me this is completely ridiculous, as no fault of mine this vehicle engine failed me. Can you explain to me why a vehicle with less than $90,000 miles would have this problem? Why so many other, of the vehicle listed above, have had this problem and nothing has been done about it. Why has a recall not been made?

If Volkswagen had any integrity they would listen to their customers. With the lack of support from the Baxter Volkswagen LaVista, NE dealership and VW of America I will now longer be a customer for any Volkswagen.


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thoughts on eos at 59k miles
Performance
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Fuel Economy
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By ed conway
on

Vehicle

2009 Volkswagen Eos Lux 2dr Convertible (2.0L 4cyl Turbo 6AM)


Review

my first month with low milage eos has been great and it has continued thru the next year and 1/2 and 30 thousand miles.


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Great Little car
1 of 1 people found this review helpful
Performance
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By K F
on

Vehicle

2009 Volkswagen Eos Lux 2dr Convertible (2.0L 4cyl Turbo 6AM)


Review

This car is fun and great on gas. It has a zippy S-transmission that gives you the feel of a manual with the ease of an Automatic. It didn't come with an owner's manual so I am not sure how to use many of the entertainment functions which is frustrating. The interior is leather which gets VERY hot in the summer. The interior was used well and I am adjusting to the missing pieces. I love how this car drives and love the convertible/sunroof option. The dealership I purchased from gave me a good deal and I would buy from them again!


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Problem free for 72K miles!
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
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Exterior Design
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By rcboater
on

Vehicle

2009 Volkswagen Eos Komfort 2dr Convertible (2.0L 4cyl Turbo 6M)


Review

Bought my car new in May 2009.
Car is now 5 years old, and we've put 50,000 fun-filled miles on it.
MPG is pretty good, too.
On the highway, I get 32 MPG.
In my mixed suburban driving,
I will get about 28 if I drive normally,
but have gotten as high as 35 on the same route by driving conservatively.
My car has never leaked- but I paid heed to the advice on the owner forums to lubricate the roof seals annually, to keep them soft and pliable. (That's a 20 minute job.) I've had NO issues with the mechanical aspects of the car-- to date, the only thing outside of regular scheduled fluid changes was new rear brake pads at 31K miles.
UPDATE: Now up to 68K miles, all still good. Rear brake pads again at 60K.
My only real complaint with the car goes back to how VW packaged the options in 2009. Back then, to get the leather seats and steering wheel audio controls, you had to buy the Lux, which meant you got an automatic. I wanted the manual, which meant I had to have the Komfort, which couldn't have those other options. I do love my manual Tx- so it was the right choice, but I wish VW had been more flexible in the optioning.
UPDATE: Now up to 75K miles all good. I did go ahead and proactively have the timing belt tensioner replaced, now that the extended warranty has expired. I decided the $1100 cost was worth it to prevent a potential catastrophic engine failure. NOT happy that VW won't issue a recall on this. I won't go into details, but google VW timing belt tensioner for the full story.


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