Used 2017 Volkswagen e-Golf Consumer Reviews
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We have a limited number of reviews for the 2017 e-Golf, so we've included reviews for other years of the e-Golf since its last redesign.
Fun electric commuter car
John Heyer, 01/19/2017
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
36 of 37 people found this review helpful
I wanted to get a second car for electric commuting to supplement my old Subaru. After looking extensively at the Volt, Soul, Focus, i3, and 500e, I felt the e-Golf was the best option to handle my twisty Highway 17 commute and it was the right decision. The design is solid, the ride is quiet and comfortable, and handling is good, although front tires will spin if the accelerator is hit hard. Range is generally 80 miles, even with mostly highway driving using the A/C. I generally charge at home on a standard outlet and recover the 60 miles used in about 15 hours (fortunately I only drive it every other day). Updated infotainment system on the 2016 models is really nice and does CarPlay, although I was disappointed to realize the base SE has no steering wheel button to activate Siri. The SE also lacks cruise control.
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Love-Hate Relationship
Jay, 04/27/2020
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
20 of 20 people found this review helpful
I bought (leased) it new, drove it for 3 years and put about 36,000 miles on it. Pros: The car looks, feels, drives and functions amazingly. It has the pluses of the Golf, which include excellent handling, comfortable seating front and back, a great view of the road, and a surprising amount of room for people and cargo. You take for granted how well balanced this car is until you step into almost any other car. The electric charging saved serious $$. It was very reliable. Cons. Range was a little over 80 miles in the summer and under 60 miles in the winter... with heater frequently off! As this was my only car, range was an enormous, life-style altering problem. Fast chargers began popping up in Portland during my ownership, which made life a bit easier. The charge chord melted, and took several days to replace under warranty. And it was annoying having to take the car for maintenance every 10K miles and get charged dealership fees for a simple electric check. About 2 years in, I tried selling it, but the leasing agreement made the process extremely difficult and I gave up. VW Credit was a pain from beginning to end. At the end of the lease, they charged me $350 fee for returning the vehicle!! It felt like they had me by the neck from the time I signed, were going to screw me over and didn't give a damn if I would be a returning customer. I highly recommend the car IF: It is the second car in your household, you avoid VW Credit, you install a Level 2 Charger at your home, and live in an area friendly towards electric vehicles. If you meet these conditions, i think you will LOVE this car!
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2017 Volkswagen e-Golf for sale near you
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- SEL Premium 4dr HatchbackMSRP: $16,990652 mi away
- SEL Premium 4dr HatchbackMSRP: $14,495675 mi away
- SE 4dr HatchbackMSRP: $9,900976 mi away
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Definitely 5 stars overall
Richard Zimmer, 05/20/2018
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
43 of 45 people found this review helpful
A comment about each of the two single-star reviews from other owners: 1. If the software to time the charging is spotty, then simply make it a pattern to check on the car once during the night to ensure it is charging. Make it a routine, just like taking the dog or cat outside. While having to drive the car without heat in 45F is chilly, it is definitely not "freezing". Have you noticed the many electric car reviews (of any make) in the winter, the driver is bundled up? 2. For the owner who moved from California to Georgia: Yes, the dealer should have mentioned that VW dealers in GA cannot service the car, but that should be a negative rating on the dealer and not on the car itself. Anyway, the maintenance on E-Golf is pretty much limited to tire rotations, 12-volt battery check, windshield wash fluid fill, and other things which you or your local mechanic can do, and don't worry about violating warranty. I really think VW dealers' service of E-Golfs are just money makers to pad their own pockets - - there's no oil to change, no spark plugs, no radiator. Brakes last twice as long. And yet they charge more than they would charge for regular Golf maintenance.
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Love This Car
Loves This Car, 02/19/2016
updated 02/22/2018
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
27 of 28 people found this review helpful
Using the heater will take away from the battery. I will get a good 60 miles with the heater running. When I want to see that i'm doing better on mileage, i turn off the heater. I use regeneration stage 1 and gain some mileage. When i am in traffic and is not accelerating, i use no battery power. The only other things using the high voltage battery are the AC and heater. If i think that i need more time on the battery as i drive around town, i slow down. That's why this car give more miles in the city than on the highway. My only issue at this time is the capacity of the battery. I will buy a car with better battery capacity soon.
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Fantastic solid made in Germany car.
thierry nedellec, 07/28/2017
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
15 of 15 people found this review helpful
Great value. Comfort, economical, feels very solid. Incredible acceleration. Great visibility. Nice sound system.
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Great car
M, 03/04/2016
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
41 of 44 people found this review helpful
I bought the 2016 SE as a commuter and being my first electric, I was surprised how fast the acceleration was. The interior has a lot of room, XM radio controlled by the wiper control, and the range has been great. I am averaging about 100 miles range. I have only been charging at night with the Level 1 charger and can recharge my 60 mile commute in about 11-12 hrs on a 110v outlet. iPhone app and carnet software has some nice features, but there are some glitches here and there. The lower rate charger on the SE has not been an issue for me as i just charge at night and have a pretty predictable commute. I also have other cars, so if this were my only car, I'd get the higher model with the higher rate charger.
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Poor Man's Audi
Jacques, 04/26/2016
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
19 of 20 people found this review helpful
I have never loved a car until this one. It's quiet, fast off the line, and does not compromise on utility. It's great to charge overnight and skip trips to gas stations.
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Super fun ride! You'll hate gas cars driving this
R. Sturtevant, 05/02/2017
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
19 of 20 people found this review helpful
VW designed the eGolf to be nearly identical to the gas version of the car. It's not a cheap feeling, light vehicle that drives like a shopping cart as some e-Cars are. 0 to 30 mph it has greater acceleration than the GTI. That seems like an odd benchmark, but when you think of how many times you pull out of an intersection to oncoming traffic that quick burst of power gives you a great sense of driving confidence. Handling is superb. The entertainment system and driver controls are nicely configured. I get over 100 miles on a charge in warm weather going less than highway speeds. In cold weather with lots of highways this can drop considerably to say 70 miles per charge. It works great for me give my commute is less than 50 miles per day. I hear that the 2018 model will add about 30% to the range. That's good, but for me I find that most of my driving is well within the range of this car. Still I think VW will need to compete with other electrics that promise 200+ miles. Overall it's just a really fun car to drive and has given me no problems in 2 years. I'm thinking of buying it when the lease ends next year.
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Great Commuter, Must Adapt to EV Lifestyle
Dolore-Golf, 09/29/2021
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
9 of 9 people found this review helpful
I bought this car about a year and a half ago and have absolutely fallen in love with it. It handles incredibly well around corners. Acceleration is impressively fast giving tons of confidence making turns on busy roads. We have saved thousands of dollars using this car for all of our local trips. I can honestly say that driving any gas powered car is now a disappointment. A few points: 1) This car is a commuter car, it is not designed to do long journeys. We use it to commute into work every day, to run errands and for weekend fun around town. Think about it like a pair of comfortable everyday shoes: you can wear the same pair everyday, they are comfortable, they do their job, they are stylish, but you might not want to wear them for everything. Let them be your everyday shoes that you love, but don't get mad when you realize they don't work for running marathons or climbing mountains. Read on for more details. 2) You have to get used to the EV lifestyle. You need to get used to plugging in your car pretty much every night (depending on your commute) to make sure you have enough charge to go wherever you need to go. You'll save tons of pain by planning ahead. Know what you're doing the next day so you can map out how far you're going. What is the distance to and from? Does your destination have a charger? Should you throw your charger in the trunk to plug in? Did you plug in the distance into Google maps before heading out? Are there any fast chargers near my destination in case I need a little more juice? Little things like that have saved me a lot of trouble. And stopping for a quick charge really isn't a huge nuisance if you factor in all that time you don't spend at the gas pump anymore. I would say that 90% of my trips I don't even need to think about charging, I can go and come back without even thinking; I can go about 130-150km on a full charge. However, the reality is, once in a while, I'll need to plan ahead if I know I'm going a little further or want to take advantage of charging stations. I'll often pick my parking spots accordingly, or start to learn where I can plug in. Doing a few minutes of research the day before can save you hours. 3) Appreciate the car for what it is: an affordable EV. The biggest complaint I might have is that the range isn't as good as the Teslas or newer EV models coming out. However, this car was a fraction of the price of any other EV, so the minor inconveniences are worth the tens of thousands I might've spent on a more expensive EV. At the time I bought this car, it was about 60% cheaper than the cost of a used Tesla. 4) Make sure you have access to a gas powered car. This one seems backwards, but the reality is that by getting a more affordable EV, you are sacrificing range and the convenience of being able to fill up a gas tank and continue on. If you want to do a road trip, trade with someone (family, friend etc) who has a gas car. Or, if you're a family with more than one car, make sure one is gas powered. My wife has a gas Jetta and while we use the e-Golf as much as possible, once in a while, there will be a scenario where it makes more sense to use the Jetta. Stopping to charge is always an option, but sometimes the gas car can save a lot of time, which is the one thing money can't buy. 5) Car maintenance is next to none. The only things you really need to keep an eye on are: your tires, windshield wiper fluid, wipers, air filter and brakes. All of which are easily done by yourself (except maybe the brakes depending on your skill level, however, they last years longer than regular brakes because you're rarely using them, see section 6). No oil changes, engine troubles, break downs, etc. Again, this car saves you time and money in more ways than most people realize. There are routine inspections that you are supposed to do with a VW dealership every 10,000km, but for $200-300, it's still a fraction compared to the maintenance costs of any gas car (oil changes, brakes, belts, tubes, clips, fluids, anything else that breaks down, etc). 6) Regenerative Braking. While the reality of the regenerative braking system actually charging the battery is quite limited, it feels amazing. Once you get used to what VW calls "B Mode", which is the strongest version of this car's regenerative braking modes, you won't be able to go back. This car can stop/slow down much quicker than most cars which is not only safer, but makes driving a whole new experience. The second you take your foot off the accelerator, the car starts slowing down quite rapidly. I've actually driven a Tesla before and I like the e-golf version better, I find it less aggressive and more smooth. This has saved me from accidents and also just becomes a new, natural, smoother way to drive. No more head bobs from pressing the brake too soft or heavy. The fact that it absorbs the energy and puts it back into the battery is just a bonus. Overall, I love this car.
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Great little car!
Peter C., 10/15/2017
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
6 of 6 people found this review helpful
Drives great. Good handling. Gas saver. Most suitable for driving around town. Only complaint is that during braking, I hear some clicking noise. Not sure if that's normal or not.
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An great electric car crippled by zombie software
HP, 02/05/2016
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
51 of 73 people found this review helpful
The handling and acceleration of e-Golf is beyond my expectation. It is cute and agile on city road and highways. This is compared to the cars (Mercedes E350 and BMW X5) that I have. The perspective of paying $1.4 dollar for my daily commute of 45 miles is very promising. However, I will not recommend this model year to others because of the following pain points: (1) This car has a 3G module that communicates with VW server. It fails: The CarNet service on desktop browser or mobile App allows you to (a) lock/unlock the car, (b) activate A/C, (c) charging schedule manage. From day-1, the CarNet server is never able to communicate with my car. It renders the CarNet service useless. My e-Golf is completely off the grid. (2) Delay charging failure: If you search for "VW e-golf delay charging issue" on Google, you will find long list of complaints that it doesn't work. Yes, 2015 e-Golf delay charging problem continues to plague 2016 e-Golf. For people living in California, the low electric rate kicks in between 11pm-7am. This is a very fundamental software feature for utilize the discount rate, yet it fails to deliver. For those days that it fails to delay charge, I could wake up in the morning and only find out the battery is not charged. I had to drive my e-Golf with ECO+ mode in one morning commute because battery is low. With ECO+ mode that turns off AC/Heater, I was frozen with inside temperature 45F and thinking what I have trapped myself into. This is a horrible experience for a new car owner.
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Handles corners well, zips over canyons
Canyon hopper, 07/26/2019
updated 12/02/2024
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
15 of 26 people found this review helpful
I just bought the car today. For Los Angeles the car might not be the best in terms of gas mileage because when I started 9 miles away it was at 76 on the dashboard and 3 miles into my drive home it’s at 55. That’s 21 miles for the distance of three. Granted I was going up at very large hill And the air conditioner was on. So I’m hoping that by charging every night I will actually be able to make it to work and back which is a total of 18 miles. On the upside it handles beautifully And surprisingly goes over potholes and bumps very easily. Update - have been driving it for a week. I wish I hadn't bought this car. They don't tell you that 126 is nonexistent. I got home from work and it was at 26 miles left after having started at 78 this morning and I drive less than 18 miles. It's been almost two years. I never drive the car. I went to LAX (17 miles away) on a full tank and ran out of charge on the way back. Should have gotten a hybrid. Year 3 - I drive it more now, but of course not very far. Definitely buy the expensive extended warranty. Am going to get my charging mechanism fixed. When evaluating it the mechanic found another issue and part that needs to be replaced bevause when using a Volta (or any charging station) it locks in place and can’t get released. Total nightmare. So if I drive it only in the valley and not through the canyons I can easily do errands and not use much mileage at all. Using the heater or A/C uses more energy. But it’s still enormously fun to drive and handles really well. And four people can sit comfortably even if you are 6 feet.
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5 years and 18 days…
Kevin T, 06/14/2023
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
2 of 2 people found this review helpful
I’m at the 11th week of repairs for a high voltage battery fault, and subsequent battery charging system issue. I was at 5 years and 18 days and VW would not cover the charging issue. My car was sent to Colonial VW in Massachusetts since I live in Ohio and the local VW of Perrysburg, Ohio did not have trained techs on site. The car came back from Massachusetts 4 weeks later and I drove it for 2 days. After these 2 days, I attempted to charge it and it wouldn’t take a charge. The local VW dealer advised I replace the on board Battery charger ($2200 part + tax and labor $1100) and when that did not work, advised I continue replacing parts…charging port and battery charging cable, for another $1960. I was told the parts are on back order in North America and the local VW dealership could not provide an estimate for time in getting them. This whole repair has been sub-par, and I’ve been left without a car for 11 weeks. I have been talking with Sylvia at VW of North America customer care and she has been unable to offer advice for a way forward. Even though she manages customer service, she can only activate when I tell her what I want. After several calls, and repeated pleas for help, I suggested VW offer to buy the car back. That immediately prompted an email from her with a process for VW to consider an offer. VW can’t seem to fix my car, but there is a process to divest it? What makes this whole process so maddening, is when the car was in Massachusetts, the service tech knew about the faulty charging issue but did not call or let me know it was faulty. They returned the car to my local VW dealership who didn’t inspect anything before returning the car broken. Instead of waiting for the back order part, I called Colonial VW in Massachusetts and was able to order the part directly from them. They had it in 3 days, but my local dealership refused to request it and preferred to wait for the one they told me was on back order to come in. …9 more days. It will be 12 weeks next week without a car. Never buy a Volkswagen. Service is terrible.
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Electronic Failure
Tom, 03/12/2019
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
3 of 4 people found this review helpful
It just wouldn't start. Dash said Electronic Error: Stop! Had to have it towed 3 miles away because the only person in my local vw dealer who could work on it quit. In Denver they informed me they couldn't figure it out and sent it to Oxnard? I am still trying to locate my car and no one is telling me anything. I looked on forums and found the same complaint on a lot of these. I hope I get my car back so I can sell it.
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155 MILE RANGE!
Scot, 10/18/2017
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
5 of 8 people found this review helpful
I have been driving my 2017 VW Egolf for a month now and its amazing, I work in the service dept at a major VW dealership, the 17 is a now brainer, 50% plus more range than the 16, amazing pick up and regen. infotainment system is update and perfect
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Buyer Beware!!!
gmontagne, 09/14/2016
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
31 of 70 people found this review helpful
I bought this car in California and told the dealership that I would be moving to Georgia within the year. They never told me that I would not be able to get the car serviced in Georgia. I paid to have it shipped Georgia, and now that it is time for my 1st maintenance, low and behold there are no dealerships who have been trained on servicing the car. Now I am stuck with a car that can't be serviced by VW, and am told that if I have it serviced by a non-dealership mechanic it could void my warranty. When I called VW to try and see if they could have someone trained in the area, they told me it was MY responsibility to know whether or not they service the vehicle in other states. Who has ever heard of a car made by a major manufacturer that could not be serviced by at least one local dealership? So much for customer service! If you are thinking of buying this car, and think you could ever move to another state during the time that you own this vehicle - then by another vehicle instead.
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Great car
Andrew Meister, 01/04/2018
2017 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
4 of 8 people found this review helpful
Great car, which is only beat by Tesla’s Model 3.
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Should have kept my Prius
Debbie R in L.A., 08/17/2019
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
11 of 26 people found this review helpful
I work 9 miles from home and have to charge my car every single night and I’ve only had it for three weeks. Because I drive in bumper to bumper traffic I can watch the 107 mile fully charged battery drop within 10 minutes down to 87 and then down to 55 before I get home. It can take 22 hours to fully charge. So I have to charge it every night for 12 hours and hope that it is fully charged. 9 miles using up 53? Who made this piece of garbage? I was told by sales to “realistically” expect 100 miles per charge, not the 126 advertised. Also, the delay does not work at all. I put it on for the first time and in the AM my car was still at 55. I live driving it but this is a scam.
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Horrible electric charging and support!
Jessica Hildebrandt, 11/26/2018
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
12 of 34 people found this review helpful
When we've got the e-Golf the company promises over 100 miles range full charge, but after the software update it started our nightmare with just 54 miles range and a horrible charger that almost fire up our hause and a bad winter without car heating and/or car pulled over because ran out of battery in the middleof our ride to work or back to home. All attempted to fix the problem failed and the VW Co an Financial office refused to take the lemon car back, instead the charge us $2500 for early return fee.
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Amazing car!
Esther Medeiros, 09/25/2021
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
1 of 1 people found this review helpful
I just bought a 2016 with low miles e-Golf and I’m in love with my car! Driving feels so smooth and quiet. ChargePoint app is a plus to have!
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Amazing car
Anas Ghannam , 10/15/2021
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
1 of 1 people found this review helpful
It's amazing car which is very stable on the road, and fine design, in addition to suitable price
Should have kept my Prius
Debbie R in L.A., 08/17/2019
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
3 of 19 people found this review helpful
I work 9 miles from home and have to charge my car every single night and I’ve only had it for three weeks. Because I drive in bumper to bumper traffic I can watch the 107 mile fully charged battery drop within 10 minutes down to 87 and then down to 55 before I get home. It can take 22 hours to fully charge. So I have to charge it every night for 12 hours and hope that it is fully charged. 9 miles using up 53? Who made this piece of garbage? I was told by sales to “realistically” expect 100 miles per charge, not the 126 advertised. Also, the delay does not work at all. I put it on for the first time and in the AM my car was still at 55. I live driving it but this is a scam.
16 e-golf solved MOST of our primary car needs
irj, 07/30/2021
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
If you are shopping for an e-Golf, you probably already know the different models, years, and benefits of each--there are definitely some model improvements in '17 that we envy but for almost all of our car trips (like, 325 days a year) this car's range and amenities are all we need. It's a blast to drive, there is little to no maintenance cost, and it's easy to charge at home (get a charger on Amazon or etc. for under a grand). The stereo sounds good for a stock radio. Handling is fun around town. On the highway, it's a little odd that this model (SE) doesn't have any kind of cruise control at all, but you probably are not going to log a ton of highway miles anyway. As a second car, it's a no brainer (if you can charge at home). As a primary car, with some work and a few rental cars for longer trips, it's totally fine and INEXPENSIVE. TLDR, we love it.
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My eGolf
Doris Wilson , 06/26/2022
2016 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
My husband and I loved it so much we bought it!!!
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Best EV that handles, looks like an ICE car
Robbie , 11/06/2023
2016 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
Bought this when my employer offered free level 2 charging at work. I purchased used at a great deal in 2019. Had 10K solar array installed same year so I basically charge at home for free as well. Use it for 50 mile radius from home, never deal with charging stations as they’re either Tesla or not working or being used. For longer trips use our Impreza. Love tr The regenerative braking, basically 1 pedal driving, brakes barely get used. Steering is tight, tracking is excellent even with 235 snow tires. Handling reminds me onf my 2093 GTi. This is my 7th VW. Have had Zero issues with car, other than once it did not charge. Winter I always bundled up and used seat heat and only used cars heater while it was charging, which you program on the e-manager, somI always got into warm car. I use the Normal setting almost exclusively as it so much fun to blow of the stop lights. Real world range is about 110 miles if driven reasonably and maximizing regenerative braking. I have gotten close to 122 miles with 1 slow mile remaing before I got home so planning a max range round trip is essential as non Tesla charging is not locally available in my rural NH area. Do recommend level 2 charger because stock VW charger is slow, I use a Clipper Creek level 2, just plug it in and car charges automatically, no fuzzing with apps or charging screens unless you want to program in time you are leaving for a warm car in the winter.
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Fun ride -SUPER Dependable
First time EV’er, 08/10/2022
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
Besides just being a joy to drive, this car is super functional. It is super roomy in the front and back ( I am 6’4” with plenty of leg and head room. Folding down the back seat I have even transported some 8’ 2x4 from the lumber yard, although I don’t recommend it as a construction vehicle. This was my first electric and the 125 mile range was a concern, but I typically get 150-160 miles per charge with careful driving. The car teaches how to conserve power. I easily get a weeks use driving to and from work and weekend errands on a single charge. Didn’t opt for the level 3 charger and glad I didn’t for a local use vehicle. I have never needed it as a level 2 charger quickly tops off my charge while in the grocery store.
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Volkswagen e golf
Zack, 12/29/2022
2017 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
Great car over all just wish it had a little more range for the winter season. If I had it only in the summer I would give it 5stars
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