Used 2023 Volkswagen Atlas Consumer Reviews
Great Car, sound system sucks
I love driving Atlas. But the factory sound system is horrible, thousands of users reporting of this bad sound system on multiple forums. But VW doesn't care. I thought of switching to SEL Premium with premium fender system. But that premium system is no exception, equally horrible.
Amazing
Everything we could ask for
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- SE w/Technology 4dr SUVMSRP: $28,9987 mi away
- SE w/Technology 4dr SUVMSRP: $30,99830 mi away
- SE w/Technology 4dr SUVMSRP: $26,48242 mi away
2023 VW Atlas SEL Premium R-Line
Got a Pyrite Silver one. Outstanding in looks, comfort, and features. Bought this for wife's retirement. Its a luxurious SUV; beautiful at all angles. Very quiet. Exterior lighting is impressive; including courtesy lighting on door and hatch. We have less than 1000 miles at this point; this car far exceeds our demands. We considered Cadillac, Honda, and Kia - which have great options in the 3 row, v6, suv category - the roominess and aesthetics won us.
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Safety issues with brakes and navigation
This is the worst car I have ever owned and I've owned some rough cars. I finally bought a new car that is riddled with issues VW doesn't fix or care to fix. The dealership I worked with is terrible and they don't care. The brakes started to grind within a few thousand miles and apple car play navigation has never worked. They keeps saying brakes are fine even though the grinding continues to get louder. The navigation always thinks I am miles away from where I actually am. I can't disconnect and use my phone and am constantly lost and fighting it. These issues are severe safety issues. I PAID for navigation that I can't use and brakes that sound like I am driving a $2,000 garbage car not a $40,000 car. Super disappointed in VW and will NEVER buy another VW and no one in our family will every own one and we have several kids driving or about ready to drive.
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Classy and comfortable
Perfect for a family of 5!!
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We thought we were buying peace of mind.
We bought the perfect vehicle—or so we thought. After my son Thomas’s accident, we were faced with the overwhelming challenge of not just his recovery, but the simple act of getting him home from the hospital safely. My Escalade was too tall to get him in and out of easily, and we needed something practical, accessible, and reliable to support his healing journey. After tons of research, we landed on a 2022 Volkswagen Atlas R-Line. It checked every box—low to the ground, roomy enough for his wheelchair, all-wheel drive for Colorado weather, great safety features. We felt confident. We felt hopeful. That hope didn’t last. Within days, the sensors were giving false alerts. The infotainment system would go blank. GPS and radio cut out. The dealership blamed it on charger cords. Then said they couldn’t replicate the problem. Meanwhile, Thomas had three outpatient therapies a week, and I was left without a dependable vehicle. We tried another dealership. They identified wiring issues with the 5F module—the component that runs most of the vehicle’s electrical systems. After weeks in the shop and back-and-forth with VW America, they offered us $6,000 (on a $55,000 car) for our troubles. Then the starter failed—while I was sitting at a red light. The 5F module again. More issues followed: the N80 valve failed twice. The battery died. The infotainment system froze—while I was driving in Houston for medical appointments. Then this month, the power steering and 5f module have failed completely. The car is now undrivable. The needed part is on nationwide backorder, and we have a road trip in May and more medical trips to Houston in June/July. We accepted an $8,000 settlement in February 2024 thinking it would help. Turns out that disqualified us from any more support—even though the vehicle continues to fail from the same root cause. VW is now refusing to help. We are left without answers, without support, and without the vehicle or even a loaner vehicle. I’m sharing our story because this isn’t just about a car. It’s about being left behind by a company that should stand behind its product. This has been stressful, expensive, and at times terrifying. We bought this vehicle to bring comfort and stability into a life that had already been turned upside down. Instead, it’s brought breakdowns—both mechanical and emotional. [HTML removed] #VWAtlas #Volkswagen #VWFail #DisabilityAccess #WheelchairAccessible #VWCustomerCare #5FModule #MedicalTravel #VWStory #CarTrouble #DoBetterVW #VolkswagenAtlas #ChronicCarProblems #LemonLaw #ColoradoDrivers #FamilyCarCrisis #DisabledAccessMatters #MakeItRightVW #HopeBandit #TsRoadtoRecovery
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Lots of room and lots of gadgets
Amazed at the room and power of the v6 is plenty. Well designed and very comfortable for 2 big guys. The R line comes with many nice features.
Atlas
I have only ever owned Volkswagen cars. This is my first time owning an atlas. By far the greatest investment I have made. It drive good, the space is outrageous. I love it. People say they aren’t good on gas, and mine is excellent. So far no problems like everyone else has. Maybe they just aren’t maintaining it right.
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Atlas Review
Great ride!
The best car to own!
Smooth ride! Great family car! After owning my car for the last 3 years, I still think that this car is a great family car and I have never had any issues. I am 100% satisfied with my purchase.
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