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Used 2023 Volkswagen Atlas Consumer Reviews

3.9 out of 5 stars
33 reviews

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We have a limited number of reviews for the 2023 Atlas, so we've included reviews for other years of the Atlas since its last redesign.

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Pros
Cons
5 out of 5 stars

Family of Four. Extremely Happy.

Dean, 04/30/2023
2022 Volkswagen Atlas SE 4dr SUV (2.0L 4cyl Turbo 8A)
6 of 7 people found this review helpful

I love this suv. There is more room than I know what to do with. Regularly fit 2 six plus footers in the third row and still have plenty of room for 5 more adults. The tech features are great, even without the technology package. I have not had any problems except having to take it in for the door harness recall. 2 years old and 20k miles. Extremely Happy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car

Amy, 12/31/2021
2022 Volkswagen Atlas SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
8 of 10 people found this review helpful

Volkswagen Atlas great ride and spacious, enough room for my large family.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Safety Features & Technology are Excellent

Lester Worthington, 05/04/2023
2023 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD (3.6L 6cyl 8A)
8 of 10 people found this review helpful

I recieved my 2023 VW Atlas R-Line as a Christmas gift from my mother. I didn't like the Atlas at first since I had my heart set on a Cadillac Escalade. The safety & driver assistance features so far are outstanding, the anti collision and back-up assistance has already saved countless lives. The vehicle stopped when I was backing up saving a young boy who ran behind my Atlas in a shopping mall parking lot. The forward-collision warning had engaged within enough time to prevent me from rear-ending a Honda Civic. I had owned a 2004 VW Passat 4-Motion which was great, but it definitely doesn't compare to the Atlas. This is my first VW SUV and I absolutely love driving it. I feel completely safe in this vehicle. I'm a tall guy since my height is 6'5 the interior has plenty of space even with all my friends, this has become the road trip top pick when we decide to travel out of town.

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5 out of 5 stars

Nice upgrade on 2018

Nigel, 08/22/2022
2022 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD (3.6L 6cyl 8A)
5 of 6 people found this review helpful

The vehicle is really nice. Lots of nice new features

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Volkswagen Nightmare: A Cautionary Memo

Tyese Kimble , 06/26/2024
2023 Volkswagen Atlas SE w/Technology 4dr SUV (3.6L 6cyl 8A)
16 of 24 people found this review helpful

My experience with Volkswagen has been incredibly disappointing. I purchased a brand-new vehicle in March 2023, only to encounter repeated malfunctions that kept it in the shop for over 50 days. Despite my attempts to resolve the issues, Volkswagen refused to buy it back, forcing me to trade it in at another dealership. Now, my 2024 model, an Atlas purchased from a different dealership, has been in service from January to June 2024, with its most recent stint starting on May 16th. This continuous cycle of repairs is far from what I expected when purchasing a new vehicle. I've accumulated over 15 service receipts for a car that was only six months old. Based on my own frustrating experience and the similar issues faced by others, I strongly caution against purchasing any Volkswagen vehicle. It has been nothing short of a nightmare.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Never buy an Atlas!!!

Do not buy! , 11/05/2023
updated 05/15/2025
2022 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD (2.0L 4cyl Turbo 8A)
28 of 45 people found this review helpful

We bought our 2022 Atlas R Line brand new and it has been an absolute nightmare. The brakes have been a constant issue, screechy and sometimes sounding like there’s an alien living under the hood of my car! This is even after being replaced, which happened after 6 visits and having to fight with them to replace it. The radio just stopped working altogether after only 6 months and had to be completely replaced. Then the head gasket had to be replaced. All under 50,000 miles! Customer service has been an absolute nightmare. One service manager even blamed the bad brakes on my driving skills and the climate. When we went to the dealership to speak to him so he could hear the brakes he called the police! He also told us to just go buy a Lexus. We asked to speak to the GM who was able to handle it. Just stay far far away! I couldn’t regret this purchase more. And I’ve lost so much money as it does not retain its value. Buyer beware.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Second Atlas

Amykayh, 03/10/2023
2023 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

This is the second Atlas I’ve owned. The first was a 2019 totaled in an accident (not my fault) and I loved it so much I got another! I’m now in a 2023 Atlas Sel premium R line and I love it as much as the first. I shopped hard, looking at the Mercedes, a BMW, and an Audi. I’m happy with the technology available at this price point on the VW.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Too Many Issues

Don, 09/26/2022
2022 Volkswagen Atlas SEL R-Line 4dr SUV AWD w/Prod. End 04/22 (3.6L 6cyl 8A)
5 of 8 people found this review helpful

Driver's Door Real Bad Wind Noise, had it in, they say it is a faulty door seal, 2 trips to dealer and the noise is better, but still noisy. Infotainment center goes dead, then 2 days later, the Digital Cockpit stopped working, UI have had it for 4 months, 5K kms on it. VW said bring it in and there is a charge, a charge for what, you incompetence. Stay away from VW, buy Toyota or Domestic.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Gran espacio fácil de manejar

David, 12/18/2021
2022 Volkswagen Atlas SE w/Technology 4dr SUV (2.0L 4cyl Turbo 8A)
4 of 7 people found this review helpful

Tiene gran espacio, buena tecnología, bastante ágil para su tamaño.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Not a smooth ride

C.Buck, 01/03/2022
2022 Volkswagen Atlas SE w/Technology 4dr SUV (3.6L 6cyl 8A)
10 of 22 people found this review helpful

I love the aesthetics of the New Atlas and the interior is well designed and spacious. I did not like the way it drove, it wasn’t as smooth as I had hoped. There was a decent amount of road noise accelerating onto the highway.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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