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Used 2023 Toyota Venza Consumer Reviews

4.2 out of 5 stars
47 reviews

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We have a limited number of reviews for the 2023 Venza, so we've included reviews for other years of the Venza since its last redesign.

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Pros
Cons
5 out of 5 stars

VENSA 2022 SLEEK BEAUTY

panta, 11/15/2022
2022 Toyota Venza XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 9 people found this review helpful

LOVE, THIS BEAUTIFUL,, suv so beautiful, so smooth to drive. The hybrid is so great on fuel,, lasts forever,,, so glad i BOUGHT it.The remote start from your phone, is amazing..

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1 out of 5 stars

Style over substance

Gabe, 01/26/2023
2023 Toyota Venza Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
61 of 113 people found this review helpful

I have bought over two dozen new Toyota’s and the 2023 Venza Limited was so poorly designed I sold it a week after I took delivery. It was, by far, the worst new car experience I have ever had in over forty years. From the outside, it looks great. However, style doesn’t overcome the very poor ergonomics inside including limited space, no place to put anything, and a illogically placed start button. The large 12.3” display is simply too large and extends too high and is distracting. But the main issue is a design flaw caused by the deep 10” square hole in the dash for the HUD display. The windshield, in order to reflect the projected HUD display, is highly reflective. The speakers in the A frames reflect brightly on the windshield. But the reflection of the bezel around the deep cutout for the HUD directly in the drivers field of view looking down the road. This is not the actual HUD display but simply a reflection of the bezel and cutout in the dash for the HUD display. Because this reflection impairs the view of the road neither my wife nor I felt comfortable driving the vehicle. Toyota Customer Service agreed it was distracting but offered no solution. The dealer was, sorry, you are stuck with it. Even if you can overcome the poor ergonomics you should stay away from the Limited model at the very least or any other Toyota model that has a similar HUD design. It truly is a very bad design and surprising that any design engineer could think otherwise. I could have lived with the poor ergonomics. But not being able to see clearly down the road was the last straw. So if you are thinking buying any Toyota model with a HUD display be sure to drive it first during the day with the sun in front or to the side of you to be sure you can live with it. I sure couldn’t.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

3 Months ...Disappointed

TB, 01/21/2024
2023 Toyota Venza XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
17 of 32 people found this review helpful

I am 3 months, 1100 miles into ownership and this is the most disappointed I have ever been with a new car. The infotainment system radio has cut out more than a half dozen times and recently I could not get any audio at all. Eventually I pulled over and turned the car off and let it sit for a few minutes and when I started the car again the audio started to work. Recently while running some errands with my wife, we came out of a store and the car would not start. Eventually I received a message on the dashboard to hold the key fob to the power button and try again. When I did the car started and unfortunately at the same time the alarm system engaged. The blaring horn scared an older gentleman standing outside the store. It was fairly embarrassing for both me and my wife. At this point my wife has said she will not drive the car (fortunately we have a second car) and she is insisting we re up our AAA membership in case the car dies and we need a tow. I had the presence of mind to have my wife videotape the car not starting (couldn't do it when the radio wouldn't work because every time I tried to videotape the radio would just shut off. I think it had to do with the bluetooth connection (I have an Iphone). I would do anything to have my old Honda Civic back.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Venza view...

Kiki, 07/27/2022
2022 Toyota Venza LE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 11 people found this review helpful

Love the gas mileage!

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1 out of 5 stars

Infotainment system ruins the whole thing

Pat N, 12/14/2022
2022 Toyota Venza Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
22 of 45 people found this review helpful

Mechanically the Venza has been good so far. We have had no real problems there. It is a little bit loud with road noise and the storage inside could be done better. The mapping and infotainment system have been awful. No infotainment system is perfect but this one has completely soured me on Toyota. The android auto can be finicky about connecting even when hooked directly with a cable. The mapping software is hopelessly out dated. The rural maps are pathetic. The supposedly dynamic navigation(as Toyota calls it) is dynamically bad. Even with it going online to get updated road conditions it is inaccurate. The app doesn't offer services that other manufacturers do. It is slow and buggy. It doesn't recognize the VIN of our vehicles without calling customer service. Speaking of customer service, they have been as helpful as a rock and about as communicative. I can't see us purchasing another Toyota with this kind of aggravation from what is supposed to make things better.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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