Used 2019 Toyota RAV4 Consumer Reviews
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Toy engine
I have driven multiple Toyota vehicles and I’ve never come across such a lackluster engine. When I went semi pedal to the metal, the engine freaked out and the transmission goofed. I drove a little while longer to see if it would happen again and it did. Also, another main reason I did not get this car is because the drivers seat physically would not go far back enough for me, I was stuck at the wheel and my knees were crampt. I am 6’1.
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2019 RAV4 Adventure —transfer case issues
I’ve had my RAV4 adventure for 3 months now. After the first 4 weeks, it started to make the strangest noise when I hit 22-25 mph. I wasnt quite sure what to call it or where it was coming from so we recorded it and took it in for service. The service dept called it a “farty cow noise.” Of course they couldn’t duplicate it the first two times I took it in. I requested a master technician ride with me and imagine that, it did it 7 times. They kept my vehicle and advised they were able to diagnose the issue as being a faulty transfer case. I was advised Toyota has to redesign the part (there’s no ETA), but they would order a new one as a temporary fix. I waited 3 more weeks and the part came in this last Monday. I dropped my RAV4 off for the scheduled repair yesterday, only to receive a call from service advising Toyota told them they’re not authorized to do the work, and the customer can just wait! Unacceptable. I contacted customer care who opened a claim. The case manager called today and was the most disrespectful rude woman that I've ever dealt with. She wouldn’t let me complete a sentence and kept stating “you’re making it a problem, it’s just a noise.” The vehicle also started jerking forward when trying to accelerate within the last two weeks. Toyota customer care advises it’s not a safety concern, but I highly disagree. The vehicle is 3 months old and has been in for service 4 times. She advised me they could process it as a buyback which could take 60 calendar days for a decision or I can work with them. I want to know who’s paying this car payment while I drive around a loaner base model corolla. Customer service is horrible, ill never buy another Toyota. I miss my jeep Cherokee I traded in!
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Worst transmission ever.
Bought this car April 29th 2019. Transmission jerks from 5-10 miles per hour, it’s rough enough you can hear it inside the vehicle. Front end of vehicle squeaks when pulling into my drive or over a speed bump. As well as water in my fog light and I’ve already had to have the drivers seat replaced because the motor had broke.
Noisy,Nosiy, Noisy
The vehicle looks great inside and out. Has very comfortable front seats, although the cabin material is just average. What annoyed me more than anything is the loud intrusive noise from the engine and road noise. Don’t expect to carry on a normal conversation in this vehicle. Toyota with all their resources and know how, could have easily fixed these issues but decided not to. Every major car publication and consumer magazine has said the same thing. Congratulations Toyota, the RAV4 is now worst in class for NVH.
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Don't buy
I brought my RAV4 Adventure to a local Toyota dealer in June 2019. With 3700 miles, I was hearing a 'growling' noise at 20-25 MPH. If you do bring your car in, they will likely have you drive with a tech to verify the complaint. I was sure to drive my car for approximately 20 minutes prior and it growled for the tech as expected. The dealership indicated that Toyota is aware of the problem. They stated on the invoice: "I was informed that this is a known issue that is currently being investigated and that the noise occurs when the all wheel drive is coupled and uncoupled with the rear differential, and should not lead to any damage to the vehicle. Once a resolution is reached Toyota will notify the dealers". My concern is this has been an ongoing problem and Toyota is stalling on coming up with a solution. There is no way this was news to them. They had to have known about the problem prior to releasing this years RAV4, yet they chose to sell defective vehicles anyway. Shame on Toyota!! If I could figure out how to lemon out my car, I would in a heartbeat.
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