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Used 2024 Toyota Grand Highlander Hybrid Consumer Reviews

4.8 out of 5 stars
21 reviews

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5 out of 5 stars

Toyota Quality Expected and Delivered

Badgertom, 04/24/2024
2024 Toyota Grand Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
77 of 83 people found this review helpful

Background: We have owned Toyota hybrids 2007 Camry, 2012 Camry, 2016 Avalon, 2019 Camry and our 2023 Lexus 300h. Our kids have been given those vehicles as we love and trust the Toyota safety and quality. We were looking for Highlander Hybrid, but were not happy with the 3rd row seating. When the Grand Highlander was announced we decided that was what we were focusing in on for our next SUV. We had a Chevy Traverse LTZ and loved that vehicle. We looked at and test drove Honda Pilot, Mazda CX-90, Volkswagen Atlas and the Traverse. Once we found a dealer that had a Grand Highlander Hybrid Limited and test drove it we knew this was going to be our next vehicle. Our search was frustrating due to limited availability. However, once we gained access to the Toyota Allocation spreadsheet it became easy to monitor dealer allocations within a few hours. We found our GHHL in Iowa and took delivery in late January. Absolutely love the GHHL. Cannot wait for temperatures here in MN to get consistently warmer to see if we can get to that mid 30's. With a good mix of city/hwy and cold/cool weather we are getting 28-30 mpg. Not bad considering our Traverse was getting 14-17 mpg in cool/cold weather. It is such a pleasure to drive. Cabin noise is minimal. The ride is pretty plush for a SUV this size. It has a better turn radius than our previous Avalon and our Lexus 300h. The 3rd row can definitely handle adults which is a big reason we wanted the GHHL when our adult children visit. The media system has been a bit of a learning experience even though we have a 2023 Lexus. The safety features are wonderful. Not a fan of the Lane Tracing, but in the Toyota it is much better than in the Lexus. It is so much smoother and not like you are kind of fighting it in the Lexus (usually have it turned off on Lexus). The adaptive cruise works great. Love that I do not have to reset the Dynamic Radar Range each time I engage the adaptive cruise. In the Lexus it automatically resets to the furthest following distance. Overall the Toyota Safety Sense 3.0 is great to have and use. The comfort of the seating in the drivers seat is very good. Although it would be great to have the extendable driver's seat like in the Lexus. That extra few inches makes a big difference on the legs on longer trips. We have the panoramic roof and panoramic camera view. Was not sure how much I would use this option. Wow! I would not buy another vehicle without it. It is great when pulling into the garage, parking and turning in tight spaces at low speed. The panoramic roof is okay in the cold/cool weather when the sun is out. Not so sure in the hot/warmer weather. But there is a cool retractable shade that opens from front to back. A few areas of improvement would be : - Hands-free kick sensor response. Seems a bit fussy and takes a few tries in most cases - Toyota really needs to put better standard lighting in the rear hatch area. That's a big area to only have a small led bulb in the right sidewall area of rear panel. I added some motion sensing lights to the rear side panel which really helps. - Some of the interior finish has a bit too much plastic - Toyota should make the "Grand Highlander" on the rear hatch stand out with some contrasting coloring. I've ordered the TDVinyl lettering and will apply it when the weather gets warmer. I've had numerous people ask me in parking lots if that is the new Grand Highlander. A few were Highlander owners that had to ask. We have not experienced some of the issues other owners have experienced like cabin boom, windshield disfiguring and cracking. Fingers crossed we do not. We do everything to keep our vehicles for long periods of time. Most have been handed down to our children through their high school, college and post college years because of the quality and reliability of Toyota vehicles. We love Toyota and their hybrid powertrain.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Max efficiency without the Max trim

Coach Herb, 04/22/2024
2024 Toyota Grand Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
54 of 58 people found this review helpful

Added a GGH Limited with pano view, no pano roof - [we are tall and prefer the space] mud flaps, tow hitch, bench seat and a few other odds and ends at $500 off MSRP of $55,997. It all works great but I will list a few tradeoffs to be fair. Notables: 1. Comfortable seating for 8 on par with our 2015 Sienna 8 seat van. Same spacious front seats but now heated AND cooled and more cushioned; decent middle row space now HEATED, but not as long a slide back so leg room a bit less but still decent. 3rd row space slightly less than van better than all other SUVs we looked at [Telluride, EV9, Palisade, Pilot, Pathfinder, Highlander, TX and CX 90]. The TX was closest as a 2 seater in 3rd row but we prefer a 3 seater for beach excursions. All were compared at an auto show or other family cars. 2. Superb gas mileage - so far with almost 1,000 miles now averaging around 37 mpg after lowering tire pressure from dealer from 40 psi to max recommended 35 [over-inflation drops mpg on every car we have owned.]. On a recent trip of over 200 miles each way of mixed HW and city driving we hit 40 mpg+ in urban suburban and after I reset it on the HW, got 37 there. 3. Powerful enough engine - has slightly less power than van's V6 but much quieter while cruising and a bit noisier with full throttle acceleration so we have adapted to a lower thrust on takeoff. Max hybrid definitely more powerful and less mpgs while gas version is less powerful and more noisy as this one is very quiet while cruising. I even saw brief EV modes from 45-70 mph while previous hybrids of '14 Camry and '18 RAV4 never do above 42 mph. 4. Storage capacity very close to being on par with van. [Test drove a 24 Hybrid Sienna van and space is down so it is now even w/GHH]. We traveled to airport with 4 adults having a full suitcase and 2 carryon bags each in trunk with 5th person sitting in single split rear bench comfortably. No issue with power up graded hills and mph was around 32 for the 30 minute ride. 5. Electronics are good but not great - 12.3" touch screen very crisp, multiple pano views very clear and helpful, adaptive cruise goes from 0-whatever you set it and resumes if stopped for over 5 secs with a slight tap of the resume button. This made traffic on recent trip very relaxing. 6. Power options work well together - power memory seats, power windows, auto folding power external mirrors, power trunk with kick action although sometimes it takes more kicks to activate. 7. Touchscreen features are often buried several layers especially for tuning radio. There is a volume button on the left which seems asymmetrical with no tuning button on the right. Learning curve is rather steep. Miss the split screen feature of yore and have not found out how to do that. Dealer not helpful in this regard. Miscellaneous issues 1. Noise from wind above 65mph is rather loud. Wind tunnel testing may not have been thorough enough. Slight booming noise in back suspension around 30-40 mph which many blogs report is present slightly in mine too but disappears rapidly and is mitigated with weight from some items in the trunk. 2. Gas tank has nice holder feature for cap. Filling does require slow filling as several blogs report quick autoshut off before totally filling. From dealer it read 344 to empty but after filling up I routinely get 413+. I slow the fill rate for what I estimate is the last 2 gallons and have had put in 14+ gallons w/o issues. Others report stopping at 11-12. Slight shimmer/shake of hood metal and other panels is noted but results in no rattles and hood and doors close with a nice thunk so I cannot explain how this exists. Some are bothered by the shimmy. Overall; Ride and handling are great for a large SUV but clearly subpar for sports car handling. Fit and finish is awesome. Styling fits the family needs; Ext colors are fine and could be expanded, int colors could also use more variety but we are a Toyota family and admittedly biased to accept these limitations. We drive with the 3rd row down and the bench provides us a 5 seater with extended storage - hence the bench was a must. The pass through with removal cup holder seemed gimmicky and the 2 outer seats are the same as captains chairs. Despite some minor flaws the tradeoff in positives far far outshine them. We are extremely happy with the vehicle in this hybrid trim and cannot find anything that would have us part with it or choose the Max engine which delivers much less mpgs, or the Platinum trim which add dealer profit and no substantial features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Sweet spot SUV

Hybrid Newbie, 03/31/2024
2024 Toyota Grand Highlander Hybrid MAX Platinum 4dr SUV AWD (2.4L 4cyl Turbo gas/electric hybrid 6A)
33 of 35 people found this review helpful

I need a full size SUV but I wanted to cut my gas and maintenance costs. I also wanted good tech. So I decided to give up my 510 hp 2017 Range Rover Sport and searched high and low for a fun and practical replacement. The Grand Highlander Hybrid Max fit the bill. It has tons of room for seating, cargo and safety. The 362 hp turbo 4 hybrid has enough power to drive with authority when you need it. Meanwhile the hybrid lets me get 30 mpg when I drive sensibly. I have been averaging 17 mpg for years on premium gas. Averaging 27 in my first 700 miles on regular is going to save me $2,000 a year on gas. Toyota reliability and its lower maintenance costs will also save me a ton. The pros are decent mileage on a powerful SUV. Tons of space. A useable 3rd row. Comfortable seats. Great tech. The sensors and cameras are helpful and responsive. Other vehicles have sensors that lag and cameras with unhelpful perspectives. The surround ghost view is awesome. The 12.3 screens are money! Love the dash options. The navigation and radio are sweet. Apple CarPlay works great through Bluetooth. There is a learning curve. It pays to read the manuals to get the most out of the tech. The traffic jam feature is very cool and cuts the stress and leg fatigue. The brake hold is cool. The auto high beam works well. I had to disable it on my prior vehicle. The ride is smooth for local and highway driving. Love the huge moon roof. Great views through the windows. Also the digital rear view mirror is excellent when the car is packed to the roof or full of passengers. Another pro is the body style. Not fancy, but clean look won’t look old in a couple of years like the flared regular Highlander. I keep cars for 7 years usually so I appreciate styling that looks good for the long haul. Also this looks better than the Lexus TX to me. I also appreciate Toyota for their history of reliable and durable vehicles. Cons: This is not an inexpensive vehicle. Tough to get a deep discount deal with so few available. Only one key available at purchase for supply chain reasons. Rear cover does not hide several inches behind the second row. Seat belt alarm is super obnoxious. All in all I am loving this balance of power, economy and features. After 20 years of gas guzzlers I have no mileage regrets.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Hybrid Max! - A Very Nice Ride!!

JohnnyM, 08/19/2024
updated 02/21/2025
2024 Toyota Grand Highlander Hybrid MAX Platinum 4dr SUV AWD (2.4L 4cyl Turbo gas/electric hybrid 6A)
20 of 21 people found this review helpful

(Not sure why you/Edmund doesn’t list the "Hybrid Max" with 6A option; ??) Overall: LOVE the vehicle. Would love to have 8, or more gears, but it is NOT a CRT -- thank goodness. Quick drive (some tests show 5.7 or 5.9); passing time, from 60 to 90+ is instantaneous! Ride is quiet & smooth -- Lexus-like. Would appreciate: better brakes, tighter handling, less info-tech struggles. Finally received the 2nd FOB after 7 months of waiting. But, would purchase again. 4.5 rating; not quite a "5". [Note: "Platinum", AWD standard, but no listing here for H.M.] UPDATE > 21 FEB 2025: (complaint!) Toyota charges customers $15/month to use the Navigation System that's built into the vehicle! Overall vehicle rating: (still) 4.5 of 5.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Gas Mieser

Mr. Minnetonka , 08/30/2024
2024 Toyota Grand Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
27 of 29 people found this review helpful

Great vehicle, easy to drive. Comfortable, lots of room. Great on gas, has a 17 gallon tank but can only put 12 gallons in when gas gauge is on empty. Check with dealer they said it's designed that way.

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