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Used 2017 Tesla Model X Consumer Reviews

3.9 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2017 Model X, so we've included reviews for other years of the Model X since its last redesign.

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Pros
Cons
4 out of 5 stars

Nice

Mack, 12/17/2018
2017 Tesla Model X 100D 4dr SUV AWD (electric DD)
7 of 7 people found this review helpful

You really are driving the future. Once you drive a electronic veh. there is simply nothing else like it. you drive a combustion engine again and you realize how antiquated gas veh. are becoming. It is simply the future of vehicles. Cant wait for jeep, Landrover et. al. to come up / out with electric!

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Great vehicle for anywhere that isn't hot

Chris G., 08/29/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
24 of 29 people found this review helpful

I was super excited to drive this car. All the hype and hoopla, the superlatives written in the reviews really sold me. I was ready to buy it just looking at it. I live in Texas and test drove the car at around 10:00 AM. The car had been cooling for 5 minutes before I got in so I was immediately disappointed to get in to an overly warm vehicle. I figured we could crank up the A/C and we would be set, no big deal. The only problem was it had already been set to its highest setting. It just could not keep up with the August morning heat in Texas. Read that again. The morning heat. If this vehicle had been sitting in the sun all afternoon it would be unbearable. Actually, it would be nightmarish to me knowing that it would not cool off. To be fair, the car got comfortable at the end of my test drive 30 minutes later. It looks as if they put the same small vents from the Model S in the X which doesn't make sense. If you have a larger volume of area, you need a larger volume of air. Other than this one glaring issue, the car really seemed perfect. I loved the acceleration, the handling, and the interior was amazing. The windshield/panoramic roof is phenomenal. I have children and the second row seats that can slide and tilt forward for third row access was great also.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

Too many problems and poor service

DRD, 12/23/2016
updated 12/23/2017
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
27 of 33 people found this review helpful

I really love the concept of a car built by a start-up from the ground up. However, I am not happy that I spent so much money for a car that has had so many issues plus a service center that schedules repairs 3-weeks out. I am getting used to my Enterprise Ford rental while I wait weeks for backordered parts. I would turn my car in for a full refund if I could.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Wait until quality improves

Andrew, 10/20/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
18 of 22 people found this review helpful

I purchased this car and am so disappointed with the quality of the build. The 2nd day of ownership the drivers door didn't open. The door latch needed to be replaced. They damaged the door when repairing the latch. Another service call. The wipers make noise,there is excessive wind noise, road noise, moisture in the rear tail lights and other problems. There are so many other cars that are more quality and less problems. Forget about getting a service appointment especially if you want a Tesla loaner. That would be well over a months wait.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

not sure if worth the money

L P, 08/30/2016
2016 Tesla Model X P90D 4dr SUV AWD (electric DD)
50 of 64 people found this review helpful

We loved Tesla Model X when we test drove it. The sales girl told us that the car would be ready in 2 month. We ordered it! when delivery specialist contacted us after that, he said that actually the car will be ready in October. We said -OK, what can you do? 2 month later we got a call the the car is ready, (2 month earlier then promised), we must come and accept delivery for it. The time slots for delivery appointments are limited, and so we have to adjust out busy schedule to receive the car. We have scramble to get loan-since we were told that we had 2 extra month before, also the charger is not installed, so that becoming a pain. The car drove fine, fast p90d with ludicrous mode, comfy however; it started to fall apart on day 2-little parts on inside (decorative) things started to fall off. The on day 5 the car shut down, with all warning lights on, and we took it back to service. That's where the crappy service began. First we could not get hold of the service person, -he was with other customers. Now when i get a 160K car -I expect service person available, period! Then they said that replacement car would come from Enterprise?! who promised me Chevy Impala. of course i said that will not happen and after discussing this issue with service representative they somehow got fully charged Model S they could loan us. It has been almost a week and car still not repaired, parts are ordered from somewhere...... no time estimates given. So after owning Tesla Model X for 2 weeks, I am less then impressed. I understand that things can malfunction, but lack of service is just that.....

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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