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Used 2019 Tesla Model S Consumer Reviews

4.1 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2019 Model S, so we've included reviews for other years of the Model S since its last redesign.

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4 out of 5 stars

Horrible service and customer support

Dr. RP, 05/15/2019
2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)
35 of 36 people found this review helpful

I have had an issue with the car making loud clunking noise and the top sunroof trim coming off. I scheduled a services. Tesla cancelled the service and texted that they will send a mobile service. It has been over 2 weeks and no on knows when they will provide the service. This is almost the case every time, i have contacted Tesla for service. I am so disappointed..Where is Mr. Musk with all his promises for product and process excellence??????

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Model S P100D

Drew-NY, 12/24/2019
2019 Tesla Model S P100D 4dr Sedan AWD w/Prod. End 1/19 (electric DD)
20 of 20 people found this review helpful

I recently traded a 2017 Porsche for a Model S P100D and I can honestly say that I've never loved a car more than my P100D. This is my first EV and the driving experience is on another level. It's my favorite car so far and I've owned many fast cars in the past 20 years, including: a Porsche 911 Carrera S, 911 Turbo, Cayenne Turbo, Macan Turbo, Acura NSX, 2 BMW M5, BMW 650 Gran Coupe, Callaway Corvette, Audi S8, MB CL600, ML63, E63, CLS 63, and an Acura NSX (most had ECU tunes). So a year ago, I never even thought about buying an EV until the day I went to lunch with a client in his Tesla Model S. I was totally speechless and I couldn't stop thinking about that car in the days/weeks ahead. Long story short, I traded my Macan Turbo which I owned for less than a year for a P100D. Tesla's offer for my Macan was pretty low but I was told they would match a Carmax offer. I went to Carmax, they offered me $2,000 more, and Tesla matched their offer. The process was a little time consuming and annoying to be honest. Some of the things written by other reviewers in regard to Tesla sales people not returning calls right away etc are true. So was the overall experience a little annoying? Yes..... Did I take a big hit on my Macan trade? Yes..... but when all said and done, was it worth it? Absolutely 100% YES and I have no regrets. I've been a car guy my entire life and I love my Model S more than any other car I've owned. People that know me, all agree I tell it how it is. If I hated the car, I'd have no problem saying it. Btw, I am 100% convinced without a doubt that 1 or 2 of the Model S reviews on here are not real reviews by an actual owner of a Model S. Probably written by a Tesla hater (or maybe written by a confused Tesla short-seller who has been getting mauled lately).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

The New World of Tesla

JPB, 09/25/2018
2018 Tesla Model S 100D 4dr Sedan AWD (electric DD)
29 of 30 people found this review helpful

What you have to get used to is that you are driving a relatively simple mechanical device with very complex software. This is the future. Software is what will make a car unique, adaptable and eventually affordable. That Tesla can upgrade my software regularly means that model year of the car no longer has the same relevance it has for the legacy companies. Granted new battery technology might emerge but otherwise there is not much mechanical innovation on the Tesla horizon. We all wait for the 9.0 OS not a new engine or braking system or all the many gadgets that we used to get in our BMWs - half of which we never used. Once you understand your car (and your car understands you), it is like a relationship with you computer only it takes you places. What is particularly cool is that for this particular moment in time the realization that you are in the most technologically advanced automobile in the world. I realize that this will inevitably change but for this moment that is the truth - not the most expensive automobile but the most advanced. We have a S 100D and are now considering a 3 to replace our BMW 2 series.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love our Teslas

Foothills19, 08/18/2019
2019 Tesla Model S Long Range 4dr Sedan AWD (electric DD)
24 of 26 people found this review helpful

We've had Teslas since 2013, starting with our two Model Ss, an 60 and 85. We still have the 85, at 85,000 miles now, and we have a Model 3 Performance. It's very difficult to consider going back to any other car brand - BMWs before. The acceleration is a blast! We have never had an issue finding superchargers, or ones that work, as mentioned by one above. Their supercharging network, in fact, is also a huge benefit over other EVs out there. Highly recommend Tesla!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Truly Special

Stephen, 04/08/2018
2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)
46 of 52 people found this review helpful

The 75D Model S is more than a car — it’s a movement and Tesla found a way for us all to become part of the automotive transformation with zero sacrifices. There is something for everyone in this car. It’s fast, clean, classy, high tech, and it drives itself. I have not owned my car long enough to speak to reliability but so far so good. Customer service (Springfield NJ) has been excellent. The Model S is pricey (even with incentives applied) but never buyer’s remorse. In fact, every time I drive this car I am amazed by how much technology is at my fingertips. Autopilot is by far my favorite feature. The ability of the car to park itself into the garage is a major convenience. My garage is tight. Seeing the car perfectly position itself between walls and columns is impressive to say the least. As much as I love the 75D, there is room for improvement. Tesla needs to refine the operation of the Fronk door. No need to simulate a classic car hood. It’s a storage area not an engine compartment. As it stands, the Fronk is not set up for high volume use. The lack of Apple Car Play is a disappointment. And although the bright white seats are a highlight (stunning in fact), the seats in form, control, and sophistication lag most high-end luxury cars. In short, the value of this car is far greater than the cost. Elon Musk created something very special with the Model S and the 2018 Model demonstrates Tesla’s commitment to excellence.

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