Used 2023 Tesla Model 3 Consumer Reviews
Great customer experience buying, driving, owning!
Needed a new car. I had no intention of buying an EV, let alone a Tesla. My wife wanted to check out EVs, so I reluctantly agreed. First we drove some plug-in hybrids. Meh. Then she showed me the price of a Model 3 and I agreed to test drive it. 1. You schedule test drive via online. We found it super convenient. Knew exactly when and where we would be test driving, no waiting in car lot for some idiot car salesman. 2. Sign in, Tesla rep greets us and lets us look around, then explains to us how to use the features. No sales pushing, just answering all our questions. 3. Supposed to be a 30 min test drive, we couldn’t stop, went for an hour. It was thought changing. I went from being EV skeptic, to Tesla enthusiast in 60 min. 4. Went online and bought a car that afternoon. Again, no scumbag slimy car salesman, everything straight forward and easy. 5. Did have to download the app to finish the process to fill out the paperwork. But, this was fine, do it from living room couch rather than in a cra##y office with some sales idiot bugging you to buy some stupid extras. 6. The only hiccup, app prompts you to pay before picking up car. I just messaged in the app that I preferred to see car before paying. Response, “No problem.” 7. Pickup fast efficient trouble free. People were great. The whole experience left us thinking,” this all works together so well. Everything is well thought out and customer experience well thought out.” Car is just a pleasure to drive. Fun, fast, quiet, fast, handles well. Relaxing to drive in traffic. With tax credits, cheaper than a Camry. We did get a wall charger, makes the ownership sooo much better. Just plug it in every night and never worry about range for normal commuting. Day three, first day commuting, we got a weird rock ding and broke front passenger door window. Got home. Called service (they answered fast) and the recommended using app to schedule service. (They offered to schedule over phone, but I wanted to try the app). Tried it, flawless to schedule service. Asked you to describe problem, take some pics and submit. Within minutes, got a message that a mobile appointment was scheduled. App asked for insurance, and that was it. Tech showed up in service time. Fixed window fast, answered a bunch of questions we had about features and then was off. No muss, no fuss. Mobile service was AWESOME! Oh, total cost to us was $0. Fit and finish great Driving in rain great 500 mile road trip with family of four great. Total cost, $16. Time at supercharger, 14 min from 30% to 95%. People complain about no car play/android auto, non issue. Tesla navigation is outstanding. Phone Bluetooth connects for calls. Connectivity lets you connect to streaming services you subscribe to. Don’t care about carplay/android auto anymore, it’s irrelevant. You do have to take some time to learn how to use everything but it’s time well spent as there’s sooo much there for you to tailor the car to how you want things. Tesla Model 3 LWD/AWD. Two months, 2000 miles. Loving it. Can’t wait for our other car to have an issue, so we can justify getting a model Y.
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love it
We've had it for almost 2 months and 3,000 miles. It was a touch overwhelming at first. There is a learning curve. Nothing a few minutes with the owners manual can't fix. My wife and I are both hooked. going back to a gas car is like considering going back to rotary dial desk phone or black and white TV. Smooth, quiet, quick, comforitable. plenty of range. It's ready to go for the wife @ 5am - full charge and the cabin is at her preferred temp. It costs us $2.40 a day for her to drive the 50 miles to work and back. There are a few complaints. The wife doesn't like the headlights on auto dim because she thinks it dims to often and prefers to do it herself. The wipers can be a little fussy on auto as well. But Ive never seen a car that is perfect on auto. The headlights are incredible. bright, white and wide angle of view. The back-up cameras are very nice. good view, clear pictures large display. One pedal driving is the only way to drive. (It has 2 pedals, brake and acceleator. you can drive by only using the acc pedal though). my biggest complaint is I hate driving my 8 yro smelly, noisy, vibrating old fashion gas car now. If you want a car like your dad's ole buick you probably won't like a tesla. If you approach it with an open mind, then the fact that this car does things differently, and mostly better but sometimes just different, won't bother you. **after 10 months nothing has really changed. If anything we have grown to like it even more. We've done a couple road trips of 200+ miles. No problems. Getting off the main interstate the chargers are fewer but we've had no difficulties so far. We didn't even really need to switch from the 110V charger to 220. At 10,000 miles we had spent $600 charging it, including super charging (~14%) *****1 year plus and 18,000 miles later. We have only grow to like and enjoy the car more. Our actaul cost for electric is about $0.20/kwh so we spend about $60/month to drive. yes, this is how much our elctric bill went up. Balanced against this a decrease in gas costs of about $200/month. Our old car would have needed 4 oil changes at this point @ $70 each and there was usually something else added on top - bulb, filter replaced etc. It goes well in the snow, a concern of my wifes. The light for wiper fluid came on yesterday making, I think, the 4th gallon of fluid needed. It's needed nothing, given no problems and the periodic updates have added features it didn't have and improved others. Love it. My wife is head over heels for it. It's been nothing but impressive.
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- Base SedanMSRP: $26,50044 mi away
- Base SedanMSRP: $27,50044 mi away
- Performance SedanMSRP: $28,00042 mi away
Say goodbye to gas forever
I bought my first EV, the dual-motor Model 3, in March of 2020. I already knew enough about this car because a friend had one. But five minutes into the test drive and I was sold. I called it life changing, because it was like driving into the future. It's unlike anything I'd ever driven in the most sensory way, from the instant torque, the glass roof, and the minimalist design and software integration. No more acceleration lag like my Infiniti EX had. Pick out a spot you want to be on the road and you are there in short order. The experience of buying online (no dealer BS) and all of the service interactions I've had since then are top notch. It was a tad better when half as many people owned Tesla's, but for me there is no going back to legacy OEMs and the dealership model. Mobil service rangers are the best thing ever. Drove from Denver to Joshua Tree during Covid. No issues at all. Just pure enjoyment.
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The Worst - MAYBE
I have owned dozens of luxury cars throughout my life. The standard 2023 model 3 is the worst auto purchase (actually lease) I have ever made. The online buying experience was a nightmare. Tesla is there for you all the way until they have your money, then they are gone with the wind. Everything is done online but you can wait a week for a simple response. The build quality of the car is horrible. Panel gaps, paint issues and more. It’s beyond frustrating. Since there is no dealership to take the car to, your frustration just mounts. I gave up a $50,000 loaded Q3 for the potential fun of an EV. Biggest mistake I ever made. Charging is another issues. I put a Tesla wall connector in my garage. It’s great but cost $1,000 with installation. Tesla does not care about their customers. They hype up the car and feed into the desirability aspects of the Tesla enthusiast. But for the average car buyer, you have to be out of your mind. Stay with ICE until you have to switch. And make sure there is a person to talk to and a dealership to go to. UPDATE after 5 weeks. Well everything I said about the customer service and pretty much everything else remains. However, after 5 weeks of ownership and a massive learning curve as it relates to all things technology and the dozens of settings and all the things you need to figure out, then learn, then implement, I gotta say I love this car. After all the bad stuff, this car is awesome. Most fun I’ve ever had driving a car and the small issues with paint and build quality I’ve sort of gotten over. The car drives like a dream. And the rear wheel model3 standard is the Best Buy for the money by far. I did get the $7500. discount which is what prompted me to begin with. The in the garage charging is awesome. No more gas stations. Love it. Actually starting to love the whole car!
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Just fun
The car's performance and feel are amazing. I love driving this car. Had it for 16 months and still look forward to getting into it. The ONLY criticism I have is the road noise is a little more than some luxury cars.
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Material & Build Quality is extremely poor
I recently purchased Model 3 (15 April 2023). After a few days of driving (mostly to groceries and Kumon - no long journeys or high speed rides), On 23 April 2023, I saw a crack on wind shield starting vertically from the center bottom all the way to the center and running horizontally. I raised a Tesla service from mobile app, the Tesla Technician inspected and reported that the crack is due to some kind of impact. I am not convinced for following reasons, firstly, the point of impact (it is on the black portion of the windshield sitting behind the wipers), secondly, barely a chip is seen coming out (cannot feel by running a finger on the impact area), thirdly, I can see some uneven dashboard fittings (seen from inside the cabin) which seems to creating tension on the windshield and be the reason for crack. Tesla has denied covering windshield replacement under warranty. I am pretty sure that even if I get it replaced, the new windshield is going to crack again since it it seems to me a manufacturing defect.
This grandmother loves her Model 3!
After owning a Leaf for 8 years, I was ready to move up to an electric car that I could drive for long trips. My Model 3 is fun to drive, even for a grandmother who is mostly interested in its practicality. My 17 month old grandson loves the sunroof over his car seat. He happily watches the view and doesn’t complain, even when we are stuck in traffic. His car seat and both of his parents can be buckled in the back seat when we all need to fit in one car. I hope to never go back to gas stations or oil changes!
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Service SUCKS
Car ride is stiff, interior makes a lot of noise. Blinkers on these are wonky and like to shut off prematurely. Cruise control is one of the worst ones ive ever used, self braking constantly. Biggest hang up is service. 1 hour job, tell me to expect to leave it 7 hours come fully charged and they can't let you charge it at the actual tesla center. Well when service is 2 hours away it turns into 11 hours to fix a simple trunk gap. They also take forever to send you registration/title. My temporary tag expired, called the dmv and Tesla hadn't submitted anything to the dmv 45 days in. Car was fully paid off. I traded it in and both me and another car dealer are waiting for tesla to do the registration/title still. They're not ready for the amount of owners they took on.
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Value for Performance and Efficiency
This car is pure joy and fun. Hard to match the value and performance of the vehicle with ICE cars. It will just go, and go lightning fast as simple as possible. No need to worry about burning though ga$$ as you step on it. Just plug it in and you get to do it again and again for a fraction of the cost of a performance gas car. Your range will suffer a bit when driving like this, but you have the option to maintain efficiency in chill driving mode. Works well as a commuter car, with a more efficient performance aspect when you want it. Step on the gas pedal and that instant torque is unlike anything i have ever felt. Handling and ride is pretty comparative to some german sports cars in my opinion, even though it may feel a bit on the hefty side because of the battery. But the battery weight placed well in the vehicle allows it to be more nimble than you think. No transmission upshifts or spooling is something you will enjoy if you don't mind the charging.
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Car is full of rattle
My car is full of rattles and squeaks. I have been to service center 6 times now and they still are not able to get rid of it. The car does not have a Blind Spot Monitor and Rear Cross Traffic Alert which should be standard for such a luxury tier pricing car. It does not have Apple Carplay or Android Auto either. FSD does not work very well and it is overpriced.