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Used 2020 Tesla Model 3 Consumer Reviews

4.1 out of 5 stars
49 reviews
3...

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Pros
Cons
3 out of 5 stars

Okay, but some issues

G, 06/14/2021
2020 Tesla Model 3 Standard Range Plus 4dr Sedan (electric DD)
9 of 9 people found this review helpful

I bought my base Model 3 in the Fall of 2019. I like it, but I have some issues with it. The biggest issue is that the range is nowhere near what Tesla claims. Even when I drive gently and don't run the air conditioner or heater, I get about 85-90% of the mileage that my car claims I'll get from a full charge. Also, the full-charge range is supposed to be 240 miles, but after a year or so it went down to 220 miles. And the 85-90% mentioned above is with respect to the 220 miles! Keep in mind that you're not supposed to run the battery down below about 10% (to reduce battery stress), so this takes another bite out of your actual mileage. Another issue is that the exterior build quality is not at the level of more established car brands. Not all the body panels are flush with adjacent panels, and several of the panel gaps are uneven. This isn't a huge issue, but for such an expensive car I would expect better build quality. A final issue is that the display console isn't ideal. I find myself having to take my eyes off the road quite often to find buttons on the display console and it's kind of distracting. On the positive side the car is really fun to drive, and is beautiful. I don't regret buying it, but once the market settles out and there are good alternatives, I'll probably go with a different company.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great for short distance runabout

shoe owner, 11/18/2020
updated 11/21/2023
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
9 of 9 people found this review helpful

As far as all the normal car stuff, I think I will always have a similar car to the model 3 now. We only use it for short trips, less than 70 miles each way. Only charge at home, level 1 charger. We have solar panels and Tesla batteries, so car is 100% solar powered. Do not like that the car has cameras all over it, but we don't have the overhead parking view like almost every other high end car now has. Do not like that you cannot have the homelink-stlye garage door opener as a dealer installed option on this model. Do not like that the charging and battery remaining is based on "miles." Is this an airline rewards program thing? The "miles" displayed by the car do not match with the miles driven. It seems purposefully misleading, because Tesla even says that those miles are based on some kind of test average. If it's going to display miles, why not display an estimate based on historical data of the car? Or just use %? At superchargers, it seems like this would make it so you never know how much you are actually paying for the electricity since "miles" is an arbitrary variable made up by Tesla. Since I never use the superchargers this part doesn't affect me personally, but seems dishonest in general. Do not like that my free supercharger miles suddenly expired a month ago. Why would they expire? I don't remember being told that I would have to use them or lose them. Love that I never have to stop at a gas station again - other than to use the car wash. Love that it's practically silent. Didn't think I would like that after driving some pretty serious performance cars in the past. Now whenever I jump in my gas car, I feel like I'm driving a tractor or something. Someone else mentioned a lot of road noise, but I think that's because it's not being drowned out by the sound of the explosions from a fossil fuel engine. Fit and finish seem fine to me. Nobody ever has a specific issue they mention when they criticize the "fit and finish." Clearly they haven't driven a Cadillac recently, because my model 3 blows away my old CTS-V for interior fit and finish.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Ultimate All Around Sport Sedan

Alex A, 04/19/2020
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
20 of 22 people found this review helpful

I’m a car enthusiast and I’ve been running a car rental business on Turo since 2015. I typically have a fleet of 10-15 cars at a given time. Mostly Luxe cars BMW 3, 4, 5 series, X1, X5, Audi SQ5, Q5, Lex IS250, NX300, MB E300 and C300...I loved playing musical chairs with the cars but, ever since I added a couple of Model 3 LR, I only drive the Model 3. Best performance, most comfortable, most convenient, zero issues and withstands the car rental market 10x better than all of my other cars!! Even storage is amazing. Rivals my X1 with interior space and I have 2 kids! Amazing car! Can’t believe this is their FIRST MASS PRODUCED CAR!!?? Can’t wait to see gen 2 and 3 of this.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great car, lousy customer service

Rich R, 06/13/2020
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
41 of 47 people found this review helpful

We are as enthusiastic about the vehicle as all the raters who give it 5 stars. But their Customer Interface online and on their phone app--which is supposed to let you into the car--are annoyingly buggy (especially surprising in a company that concentrates so heavily on software). And finding a person to talk to cost us an hour of hunting t

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5 out of 5 stars

Best car I've ever owned

Petros, 07/24/2020
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
8 of 8 people found this review helpful

I bought a fully-equipped Model 3 sight unseen. In addition to being eco-friendly, it's the best car I've ever driven. It's quiet, unbelievable acceleration, good range, great handling, wonderful sound system, and so many gadgets, that, after 10 months, I'm still finding them. I have my doubts whether full, self-driving will come anytime soon. (When I bought mine on Sept 30, 2019, full self-driving was predicted by the end of the year. While automatic software updates have improved the feature, it is hardly ready for prime-time. With that said, however, it's still, by far, the safest car I've ever experienced because it provides warnings before turning into blind spots or approaching a slow or stopped vehicle, even when "auto-pilot" is not engaged. I had hesitations about range and availability of charging stations, but no more. In the 10 months I've owned the vehicle, I've never had a range or charging problem, although I advise others to plan their trips accordingly (which the Tesla software facilitates). I don't drive much, particularly during the pandemic. I could have gotten by with 110v charging, which charges about 4 MPH (e.g. assuming the car is charging for 10 hours, this would support up to a 20 mile, one way, daily commute). I spent a couple of hundred dollars to have an electrician install a 220v "clothes drier"-style receptacle in my garage (which already has a 100 amp 220 volt panel). It charges at a rate of about 35 MPH, which means that it will fully charge the battery from 0 to 309 in less than 9 hours. Such a scenario would be an anomaly, however, because I've never run the battery down to less than 100 miles, and except for maximizing range for trips, Tesla recommends regularly charging to 90% of capacity in order to prolong the life of the batteries.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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