2024 Subaru Solterra Consumer Reviews
Pricing
A fine entry into the EV arena
Have had a touring model for 9 months. It has performed flawlessly. Have set charging to 80%. Without Ac we experience 220 miles per charge. Live in Florida, so air conditioning is a must. With AC we get 170 miles per charge. As we use this car for inner city to close regional purposes, we do not use fast chargers. At home we use a level 1 charger, which is really a trickle charger. We charge overnight and find the long charge time not inconvenient. When purchased, the car came with a charging cable. Some manufacturers want the customer to purchase the cable separately, which I liken this as someone wanting me to buy a toaster without the cord to make it work. The 360 feature along with other safety features is very helpful, particularly in close quarter parking lots. The two person driving seat position feature is well liked by both me and my wife. We are of different heights. The driver’s seat adjusts to our needs with no effort. If there is any complaint, it does not have anything to do with the quality of the car. Any car that I have owned that had built in navigation I did not have to pay to continue use of that feature. This car came with a 1 year introductory subscription for use of the navigation feature. I understand I will need a further subscription after the end of the year and that it will cost a healthily sum of $16/month. We charge at home and find it costs about 3.5 cents per mile to operate. A car getting 30 miles per gallon at $3.00/gal is 10 cents per mile, if I have my math right. Subaru has a good reputation for taking care of its customers and my experience so far is along that line. For those interested in an EV, I recommend the SOLTERRA for consideration.
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Quick, Quiet, & Comfortable!
Dual electric motor drivetrain (AWD) gives the Solterra instant traction and torque, allowing for a quick hole-shot, while also being very smooth (acceleration/braking) and comfortable (suspension damping). Leased the poverty (base) "premium" trim, because in addition to the $7500 instant credit, the dealer also discounted the price by $1500 off MSRP. The manual cloth seats are comfortable for the Florida climate. Air conditioning (HVAC) works well, and the visibility is good. Biggest disappointment is the infotainment system. Coming from the iDrive system in our BMW, the Toyota/Subaru software/hardware is a huge letdown. Toggling between touchscreen menus is cumbersome (versus BMW's round dial and controls), and there is no one-pedal driving feature. The S-Pedal button on the console will slow the Solterra fairly well, but not to a complete stop. Also, the S-Pedal feature can't be used when the battery is nearly full. The steering wheel paddle controls for braking (deceleration) give mild regeneration... wish the paddles could give true one-pedal drive. Our dealership (salesman) wasn't knowledgeable about the Solterra's battery and infotainment systems. Make sure to do your own extensive research on the vehicle's features and functions before buying. Hopefully our dealership experience isn't common across the USA. Don't let the salesperson connect your phone to the Solterra (using the "Connect" app). We regret this. It is extremely difficult to reverse this decision. If you have an iPhone, just connect it yourself and use the CarPlay app. No need to use the Solterra Connect app, unless you want those specific functions. Please research first! Concerning the exterior design, I'm not a fan of the big, black plastic panels that Subaru is using on many of their models. However, we like the Solterra for its functionality. It is extremely comfortable to drive, has plenty of cargo room in the hatch (even though our "premium" trim has a manual liftgate!), gives smooth and quick acceleration, and most of the safety features can be customized/adjusted to your preference. For example, you can turn down the volume level or mute most of the safety "nannies", and some of the functions can be turned off if you don't like them. One downside to the controls... every time the vehicle is powered on, you have to select brake regeneration/S-Pedal functions, the Solterra doesn't remember your previous choice. Also, the pre-collision feature defaults to "on" at every startup. In order to eliminate the "reverse warning buzzer", the Solterra has to be taken to the dealer service for "mute" setting (we will be doing this). Subaru/Toyota should allow the driver to select/deselect this function. I don't want to hear a backup beeper inside the cabin every time I drive in reverse! Our "Premium" trim Solterra came with wheel covers, which I removed because I prefer to see the dark gray/black alloy wheels underneath instead. However, the decorative center caps are missing, which I'll need to order (this should be a standard inclusion by Subaru!). One feature I really miss from our BMW X3 is the Harman Kardon audio system. In order to get the HK audio, you will have to buy/lease either the "Limited" or "Touring" trim of the Solterra. The base 6-speaker system in our "Premium" trim is adequate, but not up to this audiophile's standards. I wish car manufacturers would include a wide spectrum equalizer in every (audio system) head unit. Overall, I really enjoy driving the Solterra. My main gripe is with the lackluster infotainment/audio system. However, I'm excited for the future of EVs. This Solterra is our first EV, and I hope that the Subaru/Toyota joint venture will listen to customer feedback during development of future models. FYI: this is my initial first week review. Updates to come on range and efficiency... Update 7/12/2023: Returned "Premium" trim because of dealer error on lease contract. Leased "Limited" trim from a different dealer. So far, electricity cost is $0.03 per mile to power Solterra (strictly charging at home with supplied 120V cable). Enjoying the Limited trim upgrades: Light Gray & Blue interior, Power Liftgate, 12" screen, Surround View Camera system and Harman Kardon (HK) audio. However, the HK system isn't as high quality as the BMW X3 HK system because of different DSP/amp and the failure to include a full-spectrum equalizer to fine-tune the audio output. In addition, I've noticed a firmer ride and elevated noise levels attributed to the 20" wheels on the Limited trim. My previous "Premium" trim lease Solterra had the 18" wheels, which gave a notably softer and quieter ride. This is the typical trade-off between trims when upgrading to the larger wheel/tire package. Although I prefer the look of the 20" wheels, my ride preference is the 18" size. As for the EV battery range shown on the driver display: at full charge, the display will show 277 miles of range with the HVAC off. However, when I turn on the HVAC air conditioning, the range immediately drops to 205 miles on the display. Since my vehicle is driven in Southern Florida, the 205 miles has been a fairly accurate range with the AC running constantly every day. Although, I have not tested the limits of the range displayed by running the battery down to 0% charge. Typically, I keep the battery range available between 50 and 200 miles. If you regularly drive long distances of 200 miles or more, then the Solterra is probably not the best fit for convenient transportation. However, if the majority of your driving is short commutes and trips of less than 100 miles, the Solterra is a relatively efficient EV choice. One pet peeve: at startup, the display always asks for "Profile" settings, which I "Dismiss" and let the system default to "Guest" settings. This may be due to the fact that I don't use the Solterra Connect app. However, the infotainment system does hold the settings I have previously programmed. Toyota/Subaru needs to improve the user experience with their new infotainment software. Specifically, the display takes too long to refresh at startup, and the vehicle owner/user should not have to subscribe to their app in order to program/save individual settings and use the OEM navigation software. Full capability to customize the display interface and user settings should be available to the owner/customer without an app subscription and constant prompts to change user settings. Overall, I'm happy with my Solterra experience. Toyota/Subaru needs to improve the following: 1. Infotainment software usability and startup speed 2. HK audio system quality (need better DSP and full-spectrum equalizer) 3. Noise level in Limited trim (need acoustic glass and more sound-deadening materials) 4. Ventilated seats should be included in Limited trim 5. Discontinue requirement of app subscription to use full capability and customize settings 6. Replace "piano-black" trim with wood-grain veneer and/or matte finishes 7. Increase battery range for long-distance trips 8. Add battery charge percentage indicator on driver display 9. Allow S-pedal to be true one-pedal driving (more aggressive braking control) w/full stop 10. Update software to allow full-range brake regeneration with paddles on steering column
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- Premium 4dr SUVMSRP: $31,850119 mi away
- Limited 4dr SUVMSRP: $29,990In-stock online
- Premium 4dr SUVMSRP: $26,000In-stock online
Fantastic EV that works great within limitations
I change cars quite frequently and this is my third EV after Bolt EUV and Mini Cooper SE. Have elderly parents(>70) living with me now and needed something that works for them and their knees. My other car is a GR Corolla despite being a hatchback is hard for older folks. With 2023s having great deal(in April 2024), I decided to lease a Touring. I was aware of range and slow charging. I am very happy with the vehicle given the ride and handling is great for a EV and steering is precise(albeit feel is low). The Bolt EUV had terrible handling and Mini EV had great go kart like handling, and Solterra tends towards the Mini. Wet weather traction is true Subaru like and light years better than any EV(incl. Teslas) and gives you lot of confidence. Ground clearance is a big factor for EVs especially on bad roads and this is the highest riding EV(>8 inches) around. Although lot of fuss is made about range, the vehicle is more efficient than Bolt and if you are not using climate control(has heated/cooled seats,steering wheel and precondition before drive) the efficiency is phenomenal for a car this size(4 to 5 miles/kWh). Highways do take a toll on efficiency(3.5-4 miles/kWh), but that is consistent with most EVs. So 240- 250 miles in North Texas is certainly doable with mild terrain. As for infotainment, the Harmon Kardon is great for a change and 12.3 inch screen is great for Carplay. Not going to buy Toyota Connected services after trial. As for charging, I have L2 charger at home and hence I never charge outside(where Level3 and Fast DC chargers pose a problem with low charging speeds). As long as you dont expect this to be a roadtrip warrior, I believe with the current lease deals(300-350/month with 0 down), there is nothing better put there as long as you are aware of the limitations. Lots of space, comfort and refinement for 4 or 5 passengers. Only thing I wish it had would be powered passenger seat and brown interior like with other Touring trims. Subaru did this one right by infusing right amount of Subaru-ness in a Toyota. Also, please lease since I believe it is not worth buying over long term since things will definitely improve over next 4 years with hybrid/hydrogen/solid state batteries.
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A honest review by someone who never wanted an EV
Let me start by saying I never wanted an EV. I had no interest in an EV... at all. My lease on my 2021 Kia Sportage S AWD was ending so I started to look around online. I couldn't believe how high car payments have gotten. At this time many people are losing interest in EVs so car dealers were offering great deals on them. I did a little research and with my driving habits I thought maybe I'd look at them. I chatted online with a Subaru dealership who was offering a $199/mo lease with no money down 10K/36mo. I stopped on my way home that day and test drove it.... I loved it. Now it was only the base/premium model and I have always picked a higher trim but now that I'm older and have a short commute to work leather seats and a moon roof didn't seem that important if I could save money every month. I did look up reviews and they all said the same thing... It was a good car but underwhelming as an EV... now I've never had an EV so I wasn't familiar with all the technology available in other EVs, so I thought what do I have to lose... it has remote start, wireless Carplay, decent sound system and space, I didn't have to worry about oil changes, so I signed my lease the next day. I was unsure what to expect with an EV so I did keep my other car for another month just in case as that lease didn't end for another 30 days. And to be honest people had me worried with horror stories... I now realize these people probably didnt actually own an EV or had other needs than I did. I have owned my Solterra for over 3 mos. now. I can't express how happy I am with it. I haven't installed the level 2 charger at home yet but I will before the fall. I do use the Level 1 charger at home mixed with an occasional fast charge. Charging at home costs me nothing because I have solar panels. An occasional fast charge may cost me $15 and is about 2 miles away from my house and takes between 15-30 mins depending on my start range. The dealer lists the range at full charge at 222 miles. If I fully charge the battery its closer to 250 miles. I'm not sure why. Either way I have never had to worry about my battery not being charged enough. I do have access to a gas car if I was going on a long road trip (which I have no intention of doing). As far as the exterior goes, like with any car, it's a personal preference if you like it or not. I have the dark grey and I think it looks great. I also get a lot of compliments in person despite the reviews I read giving the styling negative comments. Now for the interior... again it's going to be a personal preference. I see reviews how the interior is cheap and the screen is too small, blah blah blah.... I don't know what people do with their screens but mine is more than adequate even though it's on the smaller size. I haven't had fabric seats in over a decade and I'm not sure why... I love them. I don't burn my legs on hot days or have the weird ventilated seats that never feel good for some reason. The fabric on the dashboard is also going to be a personal preference. I like it, others may not. People complain about the touch screen getting fingerprints but to be honest most things once you get driving can be changed from the steering wheel, which i prefer. This car doesn't drive itself, but it doesn't not drive itself either. I find when I hit a curve, it turns itself. When I want to change lanes without turning on my blinker, it assumes I'm drifting and doesn't let me.... which is annoying at first until you realize what good safety features they are. I'm sure I can turn them off but I like them now. I usually keep the car in ECO mode; however Sport mode feels good when I use it. And its Subaru AWD so no complaints there. I also hear people complain about battery range if you have to use your air conditioning, but it's honestly not that big of a difference for the few months out of the year I need AC and gas cars also get lower mpg when the AC is on so I don't understand why people make it seem like that's an EV problem only. Overall, I love this car. The price makes it even better. It drives very smooth and quiet. It accelerates quickly and despite complaints about range I have had no issues. I love not going to the gas station and just plugging in my car overnight. I have no complaints at this point. I recommend it to anyone interested in transitioning from a gas car who doesn't need a long range battery. I love my Solterra and glad I made the jump to an EV.
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Amazing full-package AWD !!!
Ok, so range is not the greatest. But with a level 2 home charger, it is more than enough for most needs. I think even the longest-range EV’s on the market today are still a hassle for long trips anyways. With have a top of the line Impreza for those occasions. Still the good news about the Solterra is, it’s a great car! Fun to drive, VERY solid feel, plenty of power too. Above all, we feel safer in it than all the other cars in the same price price range we tried before purchasing. And many of them were just front pull where you have a true AWD drive with the Solterra, an SUV with the ground clearance to match. Also, I must be the only one on the planet that agrees with the reverse chime. I mean, EV’s are SO quiet, I like to have confirmation that I am in reverse. With a standard car, you have the proverbial transmission clunk sound confirming, so I do like that chime in the Solterra. One annoyance, winter tires are EXPENSIVE in 20’’ size, like double the price of 18’’…in closing, absolutely no regrets, and I do get many compliments. However someone posted that the interior looks cheap, look at the competition! It is a matter of taste. Like a few other EV’s the look from inside is minimalist. I personally would have preferred a more standard interior, as I have never liked Toyota’s interior styling with complicated shapes, but it is not a deal breaker. Thanks for reading. Update Monday Nov 27th, major snow fall, the Solterra was stellar in those Continental Viking 7 snow boots!
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Very capable!!!
Love this car. Had it for over a month and changed from Outback to Solerra last min. This car handles amazingly. Best ground clearance. It has excellent acceleration. Another Subaru owner was impressed with how much it can carry with the back hatch being wide. Range can go much farther than 230 with no A/C. Closer to 294 miles per charge. Con. The trade off for the ground clearance is the battery pack and vertical rear leg room. Has plenty of horizontal leg room. Also may not have Panasonic battery but CATL. Doesn't qualify for tax benefits.
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Toyota and Subaru are trying to catch up with EV…
I have owned many EVs, the price is not bad for an AWD and over 200 mile range. The cabin is quiet and drives very smoothly, I would say better than my Tesla. I’m mostly a city driver, so the range and fast charge is not a problem for me. They have been improving with the ccs charging, so I believe will get better…
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Great entry for going with an electric car
Good value! First car I’ve ever leased at $230 a month for 3 years. Range is 250 miles per charge. Nice power to get out in traffic. I’m quite impressed so far with the vehicle. Quirky interior but I like it.
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Meh
Test drove the Soltera Limited. No experience with electric vehicles. Seemed very quick at the start. Drove well for such a heavy car, you could really feel the weight. The steering wheel was pretty small dia wise. Roof felt low. Side window was short. Rear hatch seemed real long/deep, not sure how I feel about that. Rear seat floor didn't have the well you expect in floors, feels like you're stepping up into the cabin. Not at all impressed with the interior. I should state that I have a 2020 Forester touring with the brown leather trim. I would like something like that in an EV. Very cool self-park, aerial view, wireless phone charge. Think I'll wait for the next iteration. There may be some bugs to work out, the dealer had to postpone my test drive for some obscure reason. I went online to "Build my own" Soltera. To build your own, you pick Premium, Limited, or Touring. unless you want an ashtray or weather tek floor mats you can't build your own.
Almost a good Car
The Solterra would be a great car if the range was anywhere close to what is advertised and or promised by Subaru... in reality the range is only averaging about 60 to 70 percent of the 220 miles for a full charge... the range estimates are pure fabrications and Subaru knows it... have been a Subaru owner for well over 40 years and will never buy another due to the deceptions and dealer lies and excuses... !!!
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Subaru Solterra Limited
I ❤️ my car. I can get it to be 290 instead of 228. The wheel is great to handle and it is a smooth ride.
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Short range and cheap interior
This is my 4th Subaru and I had a Legacy, Forster and Outback before and I was very impressed by all of them. This car drives nice and solid but I found couple of issues with it which is not nice: - Range is on the short side for a car of this class and this price - interior design is sloppy and cheap, location of steering wheel is very annoying, many options I had on my formers Subarus are missing here, upholstery is low quality, inter cabin nose of blinds are irritating, I think most of the designs are done with Toyota (for example cup holder) - The software and panel are poorly designed, they have to hire a UX UV designer to rebuild the interfaces, many issues are hard to find or mysterious. Also the cpu and or memory is weak and it crashes time to time (this is my main comment)
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In Love Again
This car is a joy to ride. Powerful, responsive, comfortable, yum. I am not in love with the look of the car. But god i love driving it. It costs with a very high electric company tariff about 1.40 /gal equiv. I offset that cost with solar panels. No waiting at long lines for gas, just plug into 240 or faster charge. faster does it in overnight with an empty tank. Slow in about 24 hrs. SO easy. Driving isn't the chore it once was. i liked my hybrid, but this is so far more advanced. I drive listening to my cell phone news and music over the car radio. It even steers on highway turns but tells you to put yr hands back on the wheel if you leave the helm. The steering is nice in tight situations, a friend on board. Mirror warnings of people and cars nearby. Looking forward to 4 wd in snow! Buy it. I got mine used with 6000 miles for 25000. Fantastic!
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so far good but charging sucks
doesn't stop charging at 80%, forgets setting. other than that it's pretty awesome. love the rear view camera, self parking, and probably the quickest car i've ever owned. very comfortable, smooth and quiet - except the rattle in the console (grrrr)
Really good EV, just limit long trips.
We leased a Premium (base) and got an exceptional deal. Wish it had power seats (even in the base trim because of the high price on these), but they're comfortable and supportive. Don't be discouraged on other reviews saying it doesn't have enough power, because it does! Can get to 0-60mph in 6.6 secs which is plenty fast enough for most people. It's also got Subaru's symmetrical AWD system which is great and gets instant traction on all weather conditions. It rides so smooth and is quiet despite its 8.3 inches of ground clearance. On a full charge we get around 250mi of range on a average day. Might differ in colder climates just like any other EV. It's roomy enough for our family, it's got tons of safety features standard and is quiet. The LED lighting in the front and rear are exceptional and really bright at night. The one thing I don't like is the shiny black plastic in the interior. While it looks nice and makes it look 'fancier', it gets dusty quickly and gets scratches quite easily. There's also no glove box which is a strange ommission so everything has to go in the center console. We just put the manuals in the small storage compartment in the trunk. As far as range, this is where you really have to consider if this vehicle is right for you. For us, range isn't an issue because we most drive locally. Occasionally we'll take a trip to visit family once or twice a year which is about 280mi away from us, so charging on the way isn't too big of an issue but we'll have to plan along the way. Going to work, running errands, groceries, it's great. We mostly use the included level 1 charger at home and when needed charge overnight. If we still need to charge it more we use a public charger which doesn't cost much. Never really thought about getting an EV but we might get one from now on even when our lease is up. No more going to the gas station, no more oil changes, and no more smog checks. That in itself will save you tons of money yearly. As a Solterra owner, I'd recommend this car if you mostly drive it locally and occasionally do trips.
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Subaru Solterra misreports mile range on odometer
I had a bad experience recently buying and it was claimed that the Solterra can travel 303 miles on a fully charged battery without climate control. The odometer also displays 303 miles though somewhere in the owners manual it says that the mileage may be around 220. I filed a complaint with BBB of NJ against Subaru of America but they could not care less despite my being a Subaru owner for 40 years. However, the dealership acted very responsibly and allowed me to trade the Solterra for an Outback.
no spare tire
50k for a car. Too cheap to give us a spare. This is a lease. I certainly won't buy it out.
Overall good, but the little things are annoying
First I will start with saying the estimated range is a fabrication. I’ve never even gotten the 220 they claim with ac on. Charging is unacceptably slow compared to almost every other vehicle, even at super chargers! The AC waits to turn on, and I live in Florida, so I’m forced to pay for the remote start via app. But the most egregious issue is how you must put the car in one petal driving, EVERY TIME YOU DRIVE IT. It takes 4, yes FOUR, manual process to do this and it doesn’t remember it in driver memory. (Horrible). But, it is smooth, plenty fast and comfortable ride. Luckily I chose to lease, as the technology has already changed.
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Small interior
I am just 6”, 300 lbs, and I had a tough time getting into the car. Nice when in, but my Crosstrek has much more space. Must be Toyota influence as Subaru has always made a large opening for people.
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HVAC system problems, poor range, slow DCFC.
Smooth driver, great if you never want to drive more than 150 miles. Avoid if you A) ever take a road trip and B) want a reliable vehicle.
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Couldn’t be happier
Smooth power, very comfortable seats and driving position, and the battery range has been great so far. I think I’m converted to EVs going forward!
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Nice EV for in town use
Have only had this car for 2 weeks and still learning all the technological features. We expect this car to be as dependable as our last Subaru
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Love this Subaru
This is a comfortable and solid car with smooth ride and demeanor. The app allows for pre-heating…a welcome touch on cold winter mornings! We don’t yet have a Level 2 charger in our garage, which I think will be pretty essential to this being a really great commuter proposition. Hoping for many years of smooth, quiet sailing.
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I'm in Love With This Car!
I've had over 20 cars in my life, and this by far one of my favorites. Its extremely comfortable, easy to operate even with all of the functionality that comes with it (I bought the Touring model) and it's absolutely beautiful. I was surprised to learn that it has self healing paint, which allowed me to purchase a red color for the first time in years due to my obsession with the appearance of micro scratches that you often see with dark colored cars. I do wish the car was designed for a hitch to carry small loads (our e-bikes are 50+ pounds a piece, so two on a bike rack were not recommended) but we have a Crosstrek so it wasn't a deal breaker. Overall, couldn't be happier with this car.
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A very nice car to own and drive
Great handling. Range is perfectly adequate for a commuter or city driver staying under 100 miles from home. Great safety tech features. Excellent features included in the Limited trim. Very affordable, especially if you buy a lease turn back or lightly used. Comfortable. Solid handling. No body roll. Spirited and nimble drive. Can say enough positive about it.
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nice small suc
loved THIS EV. nicely out together. great car place premier subaru in branford ct
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Definitely not Subaru quality.
I love Subaru this is my 3rd one I've now owned. Besides the Symmetrical AWD nothing about this car is a Subaru. I've always been impressed with the quality and reliability of Subarus. It seems like they cut corners on this car to get it to market. Rated for 75kwh charging,I've never once seen my speeds pass 50. Charging is painfully slow even at CCS level3s. The range is completely inaccurate. Below 50 degrees out my max range drops down to 200 miles with no climate control on. No preconditioning for the battery. So you legit have to wait for it to cool down or your "fast charging" will stop at about 18kwh. Touch screen and android auto are extremely inconsistent. Eco mode is a joke it does absolutely nothing. Good speed, good handling, interior is comfortable. As a standard car it would be a 5 star. Everything that makes it an EV is subpar. Very disappointed Subaru released this before it was ready to compete with the market. They also cheaped out on the NA model batteries. If I had to do it over again I honestly would not buy this car. This car should have absolutely been a plug in hybrid. Subaru needs to start releasing updates or issuing recalls to fix these issues or they're going to lose lifetime customers, like myself. Update:Still not happy with the car. Very cheaply made. The plastic molding on the bottom flops around, the front hood doesnt meet up flush with the rest of the car. One of the speaker covers on the dash sits flush the other doesnt. Still absolutely no updates have been released to improve charging or range. I contacted Subaru about updates or upgrading the cheap batteries they put in the 23s and was told " all my concerns have been address in the new model year" so basically buy a new car was their solution? Not to mention they charged me 50k for this car and 2 years later it's in the 30s. Tanked my value. Cold weather charging is absolutely horrendous. Even at level 2s in warm weather the charge rate never goes about 7 amps. The longer I have this car and Subaru does nothing to fix the issues the more I hate it. My next electric or hybrid vehicle will absolutely not be a Subaru. The buy a new car response, when Chevy is out here upgrading whole battery packs, really turned me off to Subaru as a company. They could care less about the quality of the car their customers are buying. Very disappointed in the brand as a whole.
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Love my car
It’s got so many bells and whistles, it’s fast af, handles and drives great, lots of range (270 miles) charges per fast while I’m grocery shopping