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Used 2018 Ram ProMaster Cargo Van Consumer Reviews

2.4 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2018 ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.

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Pros
Cons
1 out of 5 stars

No Pro Master

Frank, 04/27/2019
2017 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
10 of 10 people found this review helpful

Bought two 2017 1500 high roof brand new for plumbing business in NYC. Consecutive Vin #'s. Both now around 10,000 miles. Both had numerous headlight failures. Roof lights also failed on both. Some parts are not available yet. Both have horrible gas mileage around 7mpg not fully loaded. Horrible in the snow or wet roads. They lurch forward when trying to accelerate. Transmission shifts sound like a hammer against steel. One has now been at the dealer for repair for a month. The emergency brake linkage came apart. Truck was stuck in customers driveway blocking her from getting kids from school. My plumber had to crawl underneath and was able to dislodge. How embarrassing. Would never ever buy Dodge again. Switched from Chevy because we needed the high roof that Chevy doesn't have yet. The repair dealer White Plains Dodge is great and honest. Unfortunately they are working on a crappy product. The only good things about these trucks are the room in front and back, the 3 seat option, and the windshield view. Can't find anything else nice to say. Totally disappointed. Stay far away from Promaster. Update: 5/6/19. Ram corporate just called me back. My truck has been at the dealer for e-brake since 3/29/19. Corporate just said the part should be in 7/10/19. 4 months without truck @ $577 per month. They won't guarantee a rental reimbursement. Next call is to Consumer Affairs, Attorney General etc.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

how could dodge screw up a van this badly?

mw, 05/26/2019
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
15 of 16 people found this review helpful

simple, they bought a fiat and rebadged it. engine top end covered under warranty. transmission replaced under warranty. head lights keep blowing out. serpentine belt comes off. the lit goes on. absolute pos.

Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2018 Ram ProMaster Cargo Van for sale near you
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1 out of 5 stars

Absolute trash

Fad, 01/08/2021
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
7 of 7 people found this review helpful

Bought brand new. Currently 25,000. Just out of 3 year 60k warranty. Chrysler won't cover anything. Will never buy one of their products again. Period.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

stay away

dsybo000, 06/27/2019
2017 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
7 of 7 people found this review helpful

I have had both a 2014 and 2017 promoter 1500 low roof. Both had huge problems with the doors. Six trips to the dealer in 45,000 miles and worse than ever, won't close well and leaks when washed or during rain. Poor tire wear. noisy and average ride at best. Good fuel economy and front wheel drive and turning radius are great. I was told by the dealerships 'certified' body shop that the hinges are bad and the doors can not be fixed. Service writer told me they need to scrap the van and start over.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

The worst work truck ever and I own 8 of this

Mario Rojas, 12/12/2018
2017 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
16 of 19 people found this review helpful

I'm not kidding, at 27000 miles one transmission gone, at 52000 miles same truck engine gone. Other truck 48 K engine gone, from day one every other week we change a head lights, radiator fans gone in 2 more. Plus that the dealers do not have parts ever and take forever to repair this piece of junk. Do your self a favor and do not buy this European piece of crab, yes you hear me good I saw all this trucks over Europe tag under Fiat, Peugeot and more. So disappointing that dodge do this to a loyal contractors.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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