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Used 2018 Ram ProMaster Cargo Van Consumer Reviews

2.3 out of 5 stars
15 reviews

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1 out of 5 stars

Worst vehicle purchase in 53 years

O'Dell Bowling Service, 09/01/2020
updated 09/06/2022
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Nexen tires have very little traction, spin and slip on 5% grade with wet pavement. Passenger compartment unconfortable . 3300 miles transmission failed, took 14 days to get a replacement.8/21/19 , AT 63771 miles ,check engine warning , miss firing ,serious lose of power, 3771 miles out of warranty, 7/31/20, (no problem found swapped components ) $420. 8/17/20 64459 miles same problem, replaced # 1cylinder power module $343. 8/21/20 65660 miles problem is back (has bad injector wiring harness) repair estimate $785.like hell BUYER BEWARE!!!!!!!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

After 40,000 miles

Yani, 10/12/2018
updated 10/14/2020
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 13 people found this review helpful

It's been 24 months living with the promaster and all is good, mileage has suffered as a result of Minnesota winter, about 15-16MPG with mornings warm up. Other wise all is good, riding in a tin box full of tools is not a joy, so I hung two moving blankets between the cargo area and the front which quieted things down a lot, also helps with AC and heat. Love all the room! I’ve had two issues one was a factory recall which was no problem and I had a leaky radiator which was replaced under warranty all good. I’m now shopping for a new set a tires and plan to use the van another year or two before I trade it in. I am a Landlord and I do a lot of my own repairs and turnovers, so one day I may be mowing grass, the next day I may be fixing a sink, or remodeling an apartment and hauling building materials. The van has great cargo room, I can drive my 46" riding mower right into the back, or wheel in a new fridge and not have to lay it on it's side. I have installed Dewalt toughsystem racks that hold all my tools, and fold away when I need the extra cargo room. On the highway I average 22 MPG, combined city highway I average 17.5. The van is easy to drive, great visibility, plenty of power to get onto the highway, great bluetooth feature, good by commercial radio. The radio turns on with out the key which is nice, the dual locking system is harder to get use to, one button to lock, but one button for cargo area and another for cab access. Great van, ride is a little rough, but it's a cargo van, not a limo.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Warning transmission switch!!!

Leonardo Acosta, 01/04/2019
updated 07/05/2019
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" WB (3.6L 6cyl 6A)
14 of 20 people found this review helpful

For accident I touch the transmission switch when back to reverse i almost broke the transmission. Transmission switch have not security to put reverse.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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4 out of 5 stars

Great work van.

Me, 05/08/2021
updated 11/10/2021
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
1 of 3 people found this review helpful

I bought my 2018 Promaster brand new. I have only had issues with the sliding door catch mechanisms, which is an expensive fix. The warranty covered it for both sliding doors a little over a year into me having it, then they both went bad again, but I had to fork out the expensive repair bill for it that time. Almost $500 for a latch catch. Other than that I do regular maintenance on it from the dealership I bought it from (oil & transmission filter change) and it has been very reliable on that part. Runs great and never left me along the side of the road. I bought it in 2018 and it has almost 65k miles on it now.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I loved this van!!

Lori, 10/18/2022
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
0 of 1 people found this review helpful

I am a pool technician with a service area that's over 9,000 square miles. Put approx 35,000 miles a year on it. Yes, it ate headlights, until I invested in some good ones. Had a misfire condition at about 80,000 miles. Rear door handle crapped out at 116,000 miles, but could still open door from inside. Other than that, no problems whatsoever.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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