Used 2018 Ram ProMaster Cargo Van Consumer Reviews
HEADSLIGHTS or wiring is JUNK
I purchased this van to try out for our company. I had HIGH hopes for it. I am now considering .....lets say reconsidering if i still want a fleet that's constantly having electrical issues. These problems started happening out of the dealership. we are changing bulbs on the headlight almost every other month.
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Solid and versatile
I’ve been driving this van for almost two years now as a service rep in the music industry. Routinely, I do about 35,000 miles a year and currently have 53,000 miles on the van. For the capacity (2500 extended high roof), the MPG has been outstanding at 18.3mpg average over the 53,000 miles. I’ve not had any mechanical issues except for one: They shop that put in the aftermarket trailer brake controller put a screw through a wire. It didn’t cause issues at first, but after several thousand miles it caused an intermittent short that left me dead on the road. I can’t directly blame RAM for that fault but I will say that it is foolish that RAM makes a van with this towing capacity but doesn’t offer a factory trailer brake option. With the addition of a lumbar support cushion, I find the van to be very comfortable. Yes, it rides like a cargo van, but it’s actually not as rough as most 2500 pickups I’ve driven. The heater and A/C keep up just barely when your driving on a day in the extremes. Where I’m at that means anywhere from 0 to 100 degrees. As a driver, my only real complaint is that the passenger A pillar is a HUGE blind spot at intersections. This has caused a few close calls. I have towed a 7x14 enclosed double axle trailer weighing about 5,000lbs when loaded and the van does just fine with it. Due to the van blocking the wind, I still get a remarkable 13.5mpg towing this trailer at 70mph on a calm day. I’ve towed it maybe 3000 miles and not had any issues. Just remember that you’re towing a trailer in a big van: you won’t do jackrabbit starts. All in all, I’m very pleased with this van for the work that I do. I see a lot of negative reviews here on them and the negative reviews far outweigh the positive ones. I’m not sure if this is because these are prone to issues or whether it’s because people are more likely to comment if their experience is negative. My experience has been almost 100% positive so I think it is probably the latter.
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- 1500 Low Roof Cargo Van w/136" WBMSRP: $19,999116 mi away
- 2500 High Roof Cargo Van w/159" WBMSRP: N/A104 mi away
- 2500 High Roof Cargo Van w/136" WBMSRP: $18,99517 mi away
Can we do a Class - Action Here?
2014 2500, 2016 2500, 2017 2500 & 2018 3500 Dodge ProMaster. I have had 4. The one I have now is a 2018 with 46,000 miles. The lifters, cams, transmission flex plate and torque converter was replaced. It took 4 weeks to repair. Had it out of shop a week and transmission issues with hard clunky shifting now going on. It didn't have a transmission issue when I took it into the shop???? I have spoke to 3 dealerships. They blame Dodge and Dodge blames the dealerships for these extensive amounts of time they are required to be in the shop. I have spoken to countless other owners and simply put - if you need these vehicles to be on the road earning revenue, you simply can not afford to have these in your fleet. I wrecked one and it was out 6 months at a Dodge dealer for repair. ANY repair, you have to leave the vehicle 3 days to 2 months. All but one had Lifters, Cams & Flex Plate Issues
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Junkiest piece of crap ever made!!!!
If I could meet all the Idiots involved in the decision to build this fiat made in Mexico POS I would slap them all!!! I wasted 32,000 on mine. After 13 complaints in 500 miles, yes thats right, FIVE HUNDRED MILES, my transmission gave out and finally got the lemon law and an attorney to shove this crap up the FCA gazoo. Back in 2017 there were not a bunch of reviews yet to warn consumers about the trash being made by FCA. Now there are hundreds of thousands of enlightened consumers about the promaster junk. I'm surprised it gets 2 stars but that is due to the FCA rumor control and whats left of marketing. Very soon they will need to take every one of these to the scrap pile for recycling. Maybe then it will be worth something. For anyone who still has doubts about this mistake of a van just take some time to read reviews, there are thousands of them....
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The van from hell!
Always at dealership! Replaced the cams 5 times, two radiators, control arms, Tie rods, sliding door, and now getting ready to go back in for front axle boot leak. Non stop headlight replacements and a dummy light that never goes off. I will never ever buy a Ram/ Dodge vehicle again. Needs to be a class action lawsuit against Ram for us buyers. I don’t feel safe driving it!!!!
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