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Used 2015 Ram ProMaster Cargo Van Consumer Reviews

2.3 out of 5 stars
49 reviews

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1 out of 5 stars

Don't waste your time or money!!

Dillion, 02/05/2016
2015 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
22 of 24 people found this review helpful

I bought a 2015 Promaster 2500 hight roof.. Test drove it, thought it was great ,I fell in love with the cargo space..Two days driving it the brakes were making grinding noise and at 5,000 miles later the airbag light kept coming on and off .. At 52,000 miles my engine my blow.. It was in the shop 20 times!! Lost money couldn't work for weeks because the Dodge dealer took forever trying to fix it.. They never found the problem why the airbag would come on and off and why the brakes keep making noise.. Had a get a lemon lawyer so dodge could buy it back ...which they did..

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

ProMaster Ram 1500 with Sherrod conversion JUNK!!

Richard Marsh, 10/24/2017
updated 04/26/2018
2015 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
15 of 16 people found this review helpful

WHAT A PIECE OF CRAP!!!!!!! Within the first couple of days the passenger door mirror fell off, rear tag light didn't work. The conversion company put different tires on and the tire pressure light stayed on because failed to adjust computer. The back seat bed would not got down. Dealer got new motor from Sherrod. Dealer put it wrong so bed went up sideways. We had an antifreeze leak. dealer said it was a Sherrod pump. Hard to get pump since they changed models. FINALLY got the correct pump installed by dealer. More on that later. Now the brakes started to squeal. Dealer said "most do that" Not a good answer. SO I took the brakes apart my self. There is NO anti squeak lube between the brake pads and the caliper. Fixed that myself front only. NO squeal. NOW the latest, the car will not start sometimes. The key goes into start position but the starter motor will not engage, at times the key cannot be removed. Dealer said they have to order a new key assembly . The old one is about to fall out. Now back to antifreeze pump, started to smell antifreeze again. When pump was changed hoses were crimped and hose clamps were loose on pump and leaked. I fixed that put in a new hose with insulation. Still have trouble starting the car....... DON'T BUY DON'T BUY... I'm putting L-E-M-O-N on the windows with the dealerships name . Ps dealer is in Canton Ga. I've only had the car 8 months. UPDATE: 4/26/18 We no longer have the van it stranded us 4 times I originally said it was JUNK.... My update now is SUPER SUPER JUNK....I can't emphasize this enough DON'T BUY a Sherrod Ram 1500 PROMASTER Period don't even look at one ....I now have a Ford Transit converted by Explorer MUCH MUCH better, but don't get the tire and wheel upgrade for $1800. That is a rip off. They originally put on junk tires instead of what we ordered , we made them change them to what we ordered.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2015 Ram ProMaster Cargo Van for sale near you
3 of 138 listings

1 out of 5 stars

2500 diesel run away from it.

Alpha Tech, 08/31/2017
2015 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
8 of 8 people found this review helpful

Our company put about 2 to 3000 miles every two weeks on the vehicle. Vehicle is in the shop every two weeks diesel exhaust problems. Vehicle will slowdown in the left lane to 5 miles an hour sometime right after service due to diesel exhaust system. Headlight will go every few months( very hard to change without going to dealer). Our probables began at 6 to 8000 miles and escalated by 21,000 miles. Parts very slow to get to dealer many dealers do not know how to work on the vehicle. Radio antenna will blow off. At a little over 100,000 miles we sold the vehicle off to auction.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Lemon

Jeremy Main, 04/09/2017
2015 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
17 of 19 people found this review helpful

Worst vehicle my company has ever purchased. In the shop more than its on the road. Dodge customer support is terrible at best. Problems included brakes locking up when below 32 degrees outside, side door broke and wouldn't close, headlight housing full of water when raining, engine light on a total of 20 different times each time going into limp mode and needingredients 1,000.00 and up repairs. Ended up having to write out a check for 6,000.00 just to trade it in on a different vehicle as the resale value is the worst I've ever seen.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Just Bought Our Third

Mike, 09/27/2016
2015 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
16 of 18 people found this review helpful

I am surprised by some of the negative reviews here. I purchased a 2014 ProMaster, and added another last year. Just purchased our third one, a 2017. Very happy so far. Yes the driving position is unusual compared to a car, but having grown up on VW Buses, I like it. The power door locks are a bit goofy, but otherwise the van is sensible and well thought out. Compared to the Sprinter that we also own, this van feels light, but more responsive. It makes our Ford E series feel like the dinosaur it is. I like the low load floor the FWD offers , and it has been OK in the snow-no better or worse than our front engine/rear drive vans. The dealer has been great to us for both sales and service, although I do drive about 15 miles for it. Our much closer local dealer was very rude both when I went to look at the ProMaster for purchase and when we brought the Sprinter in for service (they were a Sprinter dealer at one time). It is not a Mercedes S class in terms of refinement, but it is a work van and as a work van this has proven to be a functional, reliable tool. I own a plumbing service business in Chicago, so we deal with very harsh weather changes, brutal potholes, tons of traffic, and many stops.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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