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Used 2014 Ram ProMaster Cargo Van Consumer Reviews

2.0 out of 5 stars
30 reviews

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1 out of 5 stars

Nightmare Vehicle

Ted Yasi, 02/02/2019
updated 08/05/2019
2014 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
3 of 3 people found this review helpful

God, where do I start? This vehicle was purchased for my small business. I purchased it new in 2014. Let me list some of my issues. Permanently leaking roof, dealer unable to fix, $1500 leaking oil pan issue. Sensors on brakes did not function causing me to need to replace calipers twice. Have spent $1000 replacing side door latching mechanisms three times, leaky transmission, leaky I can safely say this is the worst vehicle I have ever owned, I would never purchase another or recommend to anyone at all!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Ugh!

DP, 01/23/2019
2014 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
3 of 3 people found this review helpful

22K miles and a lifter spring broke and it needed a new head! Was in the shop for 4 weeks before they could properly diagnose it. Tech had to tear it apart and put it all back together three different times. Transmission slips, doors don’t open at times, back door doesn’t lock, interior light stays on in the rear and the radio stays on FOREVER after the engine is turned off. Can’t wait to see what the next 22K miles is like. Having an unreliable cargo van kills my business and to have it take weeks instead of days to fix is unacceptable.

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2014 Ram ProMaster Cargo Van for sale near you
3 of 124 listings

3 out of 5 stars

Sad Support

Pat, 08/13/2019
2014 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
3 of 3 people found this review helpful

Our local RAM dealer service department cannot ever fix the problem the first time and acts like the Promaster is a big pain. The style works well with our fleet. We have seven Promasters High Roof years ranging 2014-2019. They do chew up tires, we replace tires on average every 24000 miles. Tried several brands of tires same result. We will continue to use the Promasters because the design and front wheel drive works well in Montana weather.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Go with the Transit or the Sprinter

Ken, 04/23/2017
2014 Ram ProMaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
3 of 3 people found this review helpful

Last company I worked for leased a fleet of these overpriced dung-heaps. The electronics are glitchy, and the factory rushes these things to the lots. That being said, connectors come loose (mainly with lights), and during the first cold snap, half of these things spit out EVERY error and warning message stored within the vehicle's computer. Fuel economy is CRAP compared to the Transit, Sprinter, and even the Nissan NV (the NV was HUGE). Don't buy these unless you wanna spend a lot of quality time in Firestone's lobby.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

So far so good.

Joseph DeLacruz, 07/09/2016
2014 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
6 of 8 people found this review helpful

I've had this van since December of 2013 and have only racked up 34K miles on it. I don't use it commercially, it was just a better replacement for my full size pickup. It's basically used as a REAL sport utility vehicle for my dirt bikes, kayak, snowboarding, camping and hauling things once in a while. I'm 5'8" and find the seating position very comfy, longest drive I've done in one day was 550 miles. I love the cavernous interior, it was the widest and tallest of all the low roof contemporary euro style vans, with the lowest step up height. It's performed well in snow due to the front wheel drive (which was a selling point for me, I only wish there was a 4WD version). So far the only problem I had was front parking lights contacts corroding, but it was fixed during a recall, it had a bunch of other various recalls that were fixed at the same time (so I hope). The other HUGE gripe I have was when filling up with gas I have to hold the trigger the whole time because the gas trigger lock unlocks probably due to the gas filler hose angle (?), but it only happens in California with the vapor recovery boot. Ive averged 20mpg, which was alot better than my pickup. Time will tell if I get any of the problems mentioned in the other review, but my experience have been positive so far. I do all of my maintenance on all of my vehicles because I'm a mechanic by trade and don't trust dealerships. I think if you read into specific vehicle forums, you'll get a better perspective of how owners think of their vehicles, because many people that give reviews on automotive sites are just the mad ones with that have had problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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