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Used 2014 Ram ProMaster Cargo Van Consumer Reviews

2.0 out of 5 stars
30 reviews

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Pros
Cons
1 out of 5 stars

I really wanted to love this van

Long Time Chrysler Buyer Feeling Cheated, 08/30/2017
2014 Ram ProMaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Plagued with numerous problems. Tons of recalls. Less than 20,000 miles and needs all new brakes and rotors. When I drive it, the wheels are hot to touch and sometimes smoking. Headlight bulb replacement 3 to 4 times a year, and not an easy change. leaks everywhere. Bad wiring everywhere. Very few dealerships can work on them, and in my case, they are pretty incompetent. Ram doesn't seem to care about this. Servicing the engine is horrible. location of the fluid fills are horrible. Same for oil filter location. The trans leaks, but there is no dip stick to check level! Front clanking bump sounds developed after about 10k miles. Trans periodically slips and changes gears for no reason. As someone who uses this van to earn their living, not only it has cost me lots of money to maintain, I have probably lost triple that in lost work because it was in the shop. If the engine or trans goes, it will put me out of business.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Leaky ProMaster that cant be fixed

Tom, 12/12/2015
2014 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
5 of 5 people found this review helpful

I have had this vehicle with 26K miles in the shop seven times for a coolant leak. Service manager at Napleton Dodge in Arlington Heights Il says "I give up. I can't find it" I had to take vehicle to another dealer. This vehicle is making me pull my hair out. Its not a RAM the new dealer told me. It is really a Fiat. I dont care what it is but it is crap. The manufacturr has not updated the part for the radiator which are bad from the vendor. This is my observation and personal hands on experience

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2014 Ram ProMaster Cargo Van for sale near you
3 of 124 listings

1 out of 5 stars

Never ending problems

Ron Hamblin, 12/19/2018
2014 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Where do I start.... Bought new. Transmission gave out after 1 year of service covered by warranty but took 2 months to fix. Was told the pump was bad and they had to order over and over again because if the pump came to the dealership as a 2014 they would trash and reorder until they received a 2015 pump. Thought that was strange but I took it as the 2015 part was improved. I find myself having to replace the headlight bulbs every 5 to 6 months for some reason. Had a tick in the motor after 3 years. Ram did cover the labor but the expence of the cam shaft was on me. Currently I am replacing the ball joint on the right side twice in the last 6 months which when the ball joint goes it rips the 450.00 CV axel in half. So after labor that's 1200 repair back to back not to mention had it come apart on the highway the vehicle could have flipped. I'm lucky to be alive. I called commercial Dept for Ram and no help. It's time to trade in but my next van won't be a Ram.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

I loved it until the transmission fell out...

Chris, 12/20/2017
updated 01/06/2023
2014 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
3 of 3 people found this review helpful

Transmission mount broke at 28,000 miles, Chrysler said mount is not covered under Limited Warranty. Dealership did cover it though, I got lucky. Brakes and struts bad at 30,000. Trans-axle bad at 31,000 miles. When it rains it pours with this mistake of a Van. It probably was a decent van until Chrysler got a hold of it. Update: After all the work has been done on the van the breaks still aren't right. It's running good though and people say it's a great looking van. It's comfortable, good acceleration for a v6 and hope it last me a while. If I had it to do over again I probably would have gone with the Ford, possibly the Nissan. Update: 2 years from original review and van has been dependable. No problems at all. Update: 4 years later and van has been a workhorse. Breaks still rattle over bumpy roads. Nobody including dealership can fix it. It stops on a dime though and turning radius is better than Sprinter and Ford it seems. Uturns are a breeze. I have about 160000 miles on her now.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Go with the Transit or the Sprinter

Ken, 04/23/2017
2014 Ram ProMaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
3 of 3 people found this review helpful

Last company I worked for leased a fleet of these overpriced dung-heaps. The electronics are glitchy, and the factory rushes these things to the lots. That being said, connectors come loose (mainly with lights), and during the first cold snap, half of these things spit out EVERY error and warning message stored within the vehicle's computer. Fuel economy is CRAP compared to the Transit, Sprinter, and even the Nissan NV (the NV was HUGE). Don't buy these unless you wanna spend a lot of quality time in Firestone's lobby.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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