Used 2019 Ram 1500 Consumer Reviews
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Poor Workmanship on an otherwise great truck
Frank PA, 11/02/2018
2019 Ram 1500 Longhorn 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
67 of 77 people found this review helpful
I loved the Ram. I looked at other brands and decided that the Ram still had the BEST interior, excellent ergonomics (for big guys), ample power and shifting. So I did it again - 2019 Ram V8 LongHorn QUAD. HOWEVER..I was very disappointed after I noticed some poor workmanship all across my $47k investment. Since day 1, the nav has been glitchy - it won't load often and loses all presets every day. Sometimes the radio will work without the key fob anywhere close. Weird. The dealer will replace the radio, but since that complaint I found other issues. The rear sliding window unit was installed crooked and it might be leaking on the driver side where it sits 3/16" lower than the passenger side. Sloppy and it grates on my OCD nerves! The tailgate "open" light comes on every morning, so I get out and slam it shut - every day. Sometimes the rear usb ports work on the first try. These are probably very fixable issues, but what's next?? If I could swap out of this truck, I would.
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Very happy
Rob.b, 05/10/2019
updated 11/15/2022
2019 Ram 1500 Laramie 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
9 of 9 people found this review helpful
Make sure this truck is checked for roof leaks very bad with those truck has been in the shop twice for this
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2019 Ram 1500 for sale near you
3 of 141 listings
- Longhorn Crew CabMSRP: $29,32721 mi away
- Big Horn/Lone Star Crew CabMSRP: $24,99524 mi away
- Laramie Crew CabMSRP: $40,99815 mi away
See all 141 listings
AVOID
D Stephenson, 06/26/2019
updated 12/27/2019
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
20 of 22 people found this review helpful
I know, you're not going to base you decision to buy this vehicle or not on just one review. But I can tell you with absolute certainty, I am NOT alone in my frustrations with this vehicle. In the past 6 months, it's been in the service department more often than it's been in my possession. For mystery warning messages, check-engine lights, transmission and throttle errors, and unexplainable loss of engine power. Not the dealership, nor the Chrysler engineers can diagnose the problem(s). But the WORST part, that should give ANY potential buyer some very serious red flags, is the fact that Chrysler LIED during arbitration proceedings regarding how long the vehicle had been out of commission. First model year gremlins can be expected from any brand vehicle, but a company that is willing to blatantly lie just to save a buck (on their customer's back) is one you should run - not walk - very far away from. So I am currently suing them under my state's lemon law. I know the truck is sharp looking, and you get a lot of truck for the money, but it simply is not worth the volume of problems you'll likely have. Go elsewhere. UPDATE: nothing’s changed. All the same problems, and RAM refuses to fix or replace the truck.
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Hype
Forrestgump, 12/07/2018
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
30 of 34 people found this review helpful
Good rebates, watch for dealer add ons. Cost about $800, they mark it up $3000. First week, I had steering problems, took it back, they had to r/r steering rack. Trans feel like it’s starting in wrong gear when you’re cruising, hear a thump, sounds like exhaust back fire. Gas mileage not what they say. I probably should have bought the F 150.
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Great ideas and Styling, HORRIBLE Quality!
Jake, 11/20/2018
updated 06/01/2022
2019 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
71 of 83 people found this review helpful
UPDATED REVIEW An update to my previous review where I was actually beginning to like this truck and thought the problems were done. Boy, was I wrong! I continually have issues with this RAM truck. In all honesty, Fiat Chrysler should be embarrassed at the very poor build quality of this new 1500 RAM. A truck that costs nearly $60,000 should not have the long list below of issues. If RAM really wants to improve their very poor build quality image, they should buy this truck back from me, dissect it and figure out ALL of the quality issues so they can improve for future customers. 1. Major Oil Leak at Rear Main Seal – 240 miles on truck 2. Extremely loud rear brakes replaced under service bulletin – Under 5,000 miles 3. (3) Recalls 4. Sheared bolts on exhaust pipe at muffler (FCA would not cover this under warranty) – Both sheared at under 20k miles 5. Driver Side Retractable mirror failure and replacement – 24k miles 6. Passenger Side Retractable mirror failure and replacement – 48k miles 7. (2) Cracked exhaust headers (Apparently this issue has been going on with HEMI's since 2014 and FCA cannot solve it) – 47k miles 8. Engine repair light and error message, truck went into "Limp Mode" and had to be towed to dealer – 57k miles 9. Rear Window Leak – 59k miles 10. Rear Window Leak even worse than original leak – 61k miles I was optimistic that the RAM may have improved quality as the ride, styling and power is impressive. The built quality is so terrible that even with the Mopar lifetime warranty, I'm getting rid of this truck as I don't trust it and am concerned I will be stranded at some time again in the future. My new Tundra cannot come soon enough! Stay away from FCA products!!! 2ND REVIEW Below is my original review as I had an issue with oil leaking from the rear main seal on day 4 of ownership. As you can imagine, I was very upset with this happening on a brand new vehicle! I wanted to update my review because I was impressed the way FCA and the dealer I purchased it from stepped up and took of the issue. FCA has checked in with me a couple of times just to see how everything is going with the truck too. It is nice to know they actually cared for 1 customer and I wasn't just one of 600,000+ trucks they sold that year. I'm am also very happy with the RAM! It is the nicest interior and riding truck I've ever drove! It tows very nicely and has a ton of power! The transmission is very smooth and seems to shift timely at all times. The mileage is good for a 5.7 HEMI! My overall is around 20 mpg and that includes a decent amount of city driving. I’m at 36,000 miles now and since my initial issue, I haven't had any additional problems. I'm enjoying the truck a lot and hope it remains reliable for many miles to come! BTW, I have the Laramie 4dr Crew Cab 4wd 5.6 bed with the 5.7 HEMI. The correct option is not available from the drop down menu. ORIGINAL REVIEW: I was a very happy Toyota Tundra owner for 9.5 years and 141,000 miles! I loved that truck every day I owned it! I decided to check out the new 2019 Ram for all its new "features". I had to say I was impressed and ended up purchasing a new 2019 Ram Laramie after I worked in a Lifetime warranty as I Fiat Chrysler's quality has always been suspect. Well, low and behold I did indeed confirm FCA's quality and workmanship lives up to their poor quality reputation; on day 4 of owning the Ram and a total of 220 miles on it, the Ram was leaking oil from the rear main seal enough to create a puddle on the garage floor! Of course, FCA is not helpful but rather wants me to begin the eternity process of Arbitration. I want to get my experience out to as many people as possible, so they do not make the same mistake I did. I wish I could go back in time and get another Tundra.
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