Used 2019 Ram 1500 Consumer Reviews
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Popping Noise
My all new 2019 Ram Laramie is my 1st truck that I’ve been wanting for the past 5 yrs. It’s a beautiful truck and get compliments often. I’ve had a couple of issues with it and and almost all were resolved except 1. I’ve got a popping noise that comes from under the truck after I get above 25mph. I’ve been to the dealership 5 times. The last visit they said to ride with the tow engaged. Well that’s a totally different drive and you don’t get the full hemi roar, that roar was a heavy selling point. Also I should be able to drive the truck the way it was intended, without having to do something to take away something else. Not only that, this is a brand new truck. Overall I like the truck. If being honest I was in love with it for the 1st month. With having to be at the dealership so much I’m losing the love. I just want to drive my truck and enjoy the ride.
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Garbage
Purchased the 2019 limited 7 months ago. Worst Truck I've ever owned. Things breaking or coming apart inside the vehicle, GPS stopped working, one recall after another..2 of them dangerous recalls, the transmission is trash, extremely clunky even after the "fix", hard shifting or wont shift at all causing the engine to dog. This is the worst experience I've ever had and I hate driving it.
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- Big Horn/Lone Star Crew CabMSRP: $27,48826 mi away
- Big Horn/Lone Star Crew CabMSRP: $22,29982 mi away
- Limited Crew CabMSRP: $26,00099 mi away
Comfortable, but UConnect disappoints.
Feb 2024 update: Edmunds keeps asking me to update my reviews. I don't know if it's worth the effort because I doubt more than a handful of people actually read these. Still... I still haven't had a more comfortable vehicle for long cross country journeys. Period. Is the car perfect? No. The onboard Nav System is brutally difficult to use. Thankfully Android Auto is just the opposite. The only knock I have with Android Auto is that you can't really use the entire screen to display the map. That's probably a limitation of Android Auto or Google Maps. But without Android Auto, adaptive cruise control, lane departure warning system and other driver assist features, I wouldn't be taking long trips. I still bristle at how inconvenient it is to do some basic things because of overly complicated implementation of UConnect. Adjusting seat cooling or heating requires multiple steps. The surround camera needs to be activated through a menu option so that I can pull this beast all the way into my garage. Alternatively, and actually faster, is for me to quickly put the car in reverse to activate the surround cameras. The forward view then is available more quickly than hunting it up in my Apps menu. Bottom line however is that I've got nearly 100,000 miles on this and am NOT thinking of replacing it. ============================================================ Original Review: First the positives: This is a very comfortable and quiet car/truck. The reviews likening the ride as being like that of a luxury sedan are spot on. Seats are comfortable, ride is serene and the bumps are mostly absorbed. You still get a bit of rocking motion over bumps, but that may have to do with the high center of gravity. This 1500 Limited is just about as comfortable on a long highway cruise as any luxo-sedan or SUV I've ever owned (Equus, QX56 and 745i). The premium stereo sound system is very nice and rivals anything I've ever had in a car. If it weren't for the UConnect issues below, I'd have given the RAM a 5 star rating. On the negative side: The highly vaunted UConnect system leaves MUCH to be desired. If you plan to use an iPod connected via USB port, be prepared for disappointment. I've got three of them containing 7500 tracks of music and audiobooks. All three are synced to my PC via iTunes, so all three have basically identical content. (I use one in each of my three cars). None of these iPods works correctly in the RAM. The worst offender is the newest iPod Touch. Just about every album I call up shows duplicate track listings. There aren't any duplicate tracks in the albums, but the UConnect system lists them twice, which wreaks havoc when you're trying to select a track from an album. This is a deal killer. Had I done more than a cursory check on the test drive, I probably would not have bought the RAM. As for my two identical iPod classics: On one, some songs and playlists do not display on UConnect, though they are definitely on the iPod. This does not seem to be a problem on the other iPod classic. However, both suffer from not being "valid" or "supported" devices when I start the car after it's been off for a while. If I disconnect and then reconnect the device, the system does indeed connect to the iPod, though the index build then takes forever (and you can't browse until this is done). Once they are finally connected, the iPod classics for the most part work well (except for the genre bug I outline below), but you'll have to disconnect and reconnect every time you start your car. One common problem with all three devices (and any USB connected flash drive for that matter) is that browsing genres skips a step. For example, when selecting genre Audiobooks, I expect to be presented with a list of book titles to choose from next. That's how the iPods themselves navigate. Not so in UConnect. The next level is the track level. In my case, I have literally hundreds of tracks in alphabetical order to scroll through to find the chapter in the book (or the track on an album) I'm looking for. Selecting genre Alternative, should return a list of albums to choose from, not every song tagged with the Alternative genre. I took the car to a RAM dealership. After several resets and an hour's worth of experimentation, the technicians threw up their hands and suggested I contact UConnect Support. UConnect Support initially suggested I try resets, and when those failed to resolve the problem, they said - take it back to the dealership. I have since placed several follow up calls with UConnect Support. Their last word on the matter was that I'd have to live with these deficiencies (and the ones below). Perhaps I'm too old school to matter, and everyone else who drives one of these uses Sirius or an iPhone connected via Bluetooth, but I find this "you gotta live with it" attitude from UConnect Support unacceptable. All three of my iPods work splendidly in my Toyota Highlander, my wife's Sienna and even my older Mercedes SL550. Other UConnect issues: In my experimentation I discovered that, if I connect the iPod touch via Bluetooth, the duplicate track listing within album problem disappears. Unfortunately, then I can't used my Android Phone to place or receive calls. To use Android Auto or Apple Play, the phone must be physically connected via USB port. This renders wireless charging useless for the phone. The phone charges via the USB connection, and if you tuck your phone into the wireless charging bay (because it seems a convenient place to store the phone), you'll get an annoying flashing red light. You'll have put the phone elsewhere. If you want to charge your phone in the wireless charging bay, you can't be plugged into a USB port, which means you can't use Android Auto or Apple Play. Design flaw! When the phone is in Android Auto mode, voice commands in Google work as well as they always do on the phone. If you use Google Maps as your nav-system, because RAM's voice commands in the car's navigation system are hit or miss, you lose the 12" display. U Connect is not all it's cracked up to be. If you're planning on using any devices (phones, iPods or USB flash drives) in your RAM, spend at least an hour on your test drive making sure these work as you would expect them to.
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Underwhelmed eTorque
I have driven 9500 miles in 3 months! The truck is an exceptional vehicle. However, my gas mileage is only 16.9 mpg on highway driving at 70 mph. If I slow to 60 mph, I’m over 20 mpg. Safety and technology are second to none. Very satisfied but eTorque not worth the additional cost.
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Less than thrilled
Power is great. 5.7 L Hemi with a 392 rear end will pull my fully loaded 30 foot travel trailer up over a mountain on a Logging Road. Should have waited for the third generation as the 12 inch touch screen on my Limited is less than desirable. Functions maybe more than half the time correctly. Sometimes it will display the satellite radio station and sometimes the screen will be blank. Yes, I checked to see if the screen was on or off. Sometimes it won't change modes from FM to satellite and sometimes it won't change from satellite to anything else. Depending on its mood it might let you change radio stations when the screen is blank but don't count on it. If you want to use voice texting you have to have your smartphone plugged into it with the c to C cable otherwise you can only use predefined messages. The map was out-of-date the moment I pulled it off the lot so you may as well use Google or Waze. Electronically speaking sometimes the aerodynamic mode will engage at the correct speed sometimes it wont. Sometimes if I use the entry exit mode it will stay in entry-exit mode on my 1 hour commute home at speeds about 70 miles an hour. Sometimes the cruise control works and sometimes it doesn't and gives me an error message on the screen. Sometimes the ventilated seat fan is noisy and sometimes it isn't. Really this goes for just about every electronic Gizmo and gadgets this truck has. I'm a gadget person and spend a ton of time in my vehicle. I've got nearly 24,000 miles on it and I bought it last December. Having a 392 rear end the fuel economy is pretty good compared to older vehicles but there is still room for improvement on this 8 speed transmission. It's already had a few recalls address. The sunroof spring that keeps the wind deflector up when the sunroof is open as already broken and I've been waiting on parts for 2 months. Usually the adaptive cruise will work correctly but once in awhile it will surprise you and not in the way you'd like to be surprised. The lane keep assist works okay but sometimes it's willing to correct you on one side and throw you into the river on the other side so you can't rely on it in the way you might think. The voice activated navigation leaves a lot to be desired when it works properly. Every time I'm in the truck and I connect the same phone I've had since I got the truck it asks me if I want to make this phone my favorite. As if I was going to change my mind. I could probably go on and on but I will spare you. I told you about the major things that bother me hopefully these will be worked out in future Generations. For the purpose of accuracy my pickup is not listed on the choices, it's got the 5.6 foot bed with the 5.7 liter Hemi and it's a limited 1500.
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