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Used 2017 Nissan Murano Consumer Reviews

4.2 out of 5 stars
71 reviews

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Pros
Cons
4 out of 5 stars

Good car, but not without little problems...

Steve, 09/11/2017
updated 03/10/2025
2017 Nissan Murano SV 4dr SUV AWD (3.5L 6cyl CVT)
28 of 32 people found this review helpful

Overall, it's a very good car. Only those that plan on towing something should consider some other car. What is the best about 2017 Murano is the comfort. I just came back from 3k miles vacation trip and, it is the first one that I can remember, I did not come back with some back pain. Driver's seat is just a bit short of amazing... The mpg that I got on my trip was not as I expected (I got 23.9 overall, and was getting 25 or bit less on highway alone). But I think I should not expect much more since I was driving at high speeds (70 - 80 mph) mostly through hills and mountains. There are two things that I found to be wrong with my car; driver side doors are slightly misaligned, and there is a tiny blemish on the paint of the driver's side back door by the door handle. I picked pearl white, and it looks very good (it cost $400 more), but everything is more visible on it, so the car has to be washed more frequently. Thinking about it now, I would pick some darker color... It is 9/14/2018 today. There is just over 15k miles on my Murano. Two weeks ago I came back from vacation in Colorado/Utah and I made over 3200 miles with average MPG on my way back home of 26.3 (highway). Murano did well in mountains, no complaints for lack of power. But the flies/dirt on white finish were ugly, and after I got back home, I found that it is very hard/time consuming to clean the front of the car. So my biggest regret is still the white color of my Murano. Perhaps, I should mention one other problem that I found; the rear window wiper arm was mounted too low so that the wiper blade was resting on car finish and not on the glass. I corrected this assembly problem myself. Other than this, everything else is O. K. 12/24/2018. I had a problem with the lift gate. The top, driver side edge was rubbing right below the roof line and stripped all the pain on that edge and creating bare-metal spot of about 4 inches long and about 1.5 inches high. First, dealer sent me to Nissan authorized body shop to get an estimate. Then nobody called from them for over a week, so I did. After some back and forth, the service manager told me that this kind of problem falls under adjustments category, and since I own my car over 12 months it is out of warranty and he can't help me. Hearing my disappointment, he advised me to try by failing complaint with Nissan. I did. The case was open for about month and a half, but at the end I heard the same thing (after 12 months out of warranty for this kind of problem). The estimate from the body shop was 1109.64 dollars and I am the one who has to take care of it. I also complained at the dealership about my Murano's CVT. While driving straight after making sharp turn, the RPM will go as high as 5000 -6000, but the speed will increase very slowly (CVT will not switch to the different ratio) The dealer checked for fault codes, but since there was none, I was told that they can't do anything. So I asked them to take a ride with me so I could demonstrate the problem but they refused, and said that since there is no fault code, they would not know what to do wit it anyway. There is similar problem reported on NHTSA website, no.11084328. And I just (today) filed my complaint about this problem as well. (No. 11163287) Because of the problems that I had/have with my 2017 Murano, and the way I was treated by Nissan, after over one year of ownership, I have to say that I am very disappointed, and regret purchase of this particular vehicle. That is why I lowered my initial ratings for this car. 6/26/2019 Took a long road trip recently (over 4000 miles). Mostly highway. GPA slightly over 24, with only 2 people. Comfortable, quiet ride. So far no other problems than those mentioned before. CVT performance sometimes still makes me feel somewhat unsafe. Looking back at the purchase, knowing the way that CVT works in Murano and remembering the problem with the tail gate, I would certainly buy some other car... 12/27/2019 No other problems with the car than previously mentioned except, I am waiting for a recall notice. It is about the possibility that "Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board. A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire." 8/8/2020 No problems, just regular maintenance. Got used to the CVT problem. Did not get called for a brake fluid problem recall. Found out that CVT does not have fluid level stick (and that is strange). I want all of my cars to have one. Not having it makes CVT fluid replacement more complicated and checking for proper fluid level impossible. Recent long trip (about 3000 miles), mostly through plains states, almost all on highways, with two people, resulted in GPA of 27.2 miles; the best I ever seen on long trips. 2/17/2021 40k on Murano. No problems. 2/24/22 54k miles, no problems. 8/25/22, 62k miles. No additional problems. What I do not like the most about this car is the side to side movement; feels a little unsafe at on curves at highway speeds. What I love is still the overall comfort. 2/25/23 66k miles. No problems. 8/27/23 73k miles, no problems. 3/4/24, 77k miles, no problems. Sold at about 82k miles. Everything still worked just fine. 8\24 Sold at 82k miles. Car did not have any issues at that time. Reflection on 7-year ownership; it was a good car.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2017.5 Platinum Murano is amazing

Mike, 08/12/2017
2017 Nissan Murano Platinum 4dr SUV (3.5L 6cyl CVT)
17 of 19 people found this review helpful

Not much else to say. Comfort level is out of this world. The interior cabin is extremely quiet from road noise and the built in technology is some of the best on the market. Add Nissan Connect for auto starting your car and Apple CarPlay to top it off. This vehicle is sharp looking on the outside and breathtaking on the inside. Power level is fine for an SUV and gas mileage is good enough for me. I go through a lot of cars and this has easily been the best one I have owned yet.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Riding on air

Cheez, 06/13/2017
updated 06/15/2018
2017 Nissan Murano SL 4dr SUV (3.5L 6cyl CVT)
12 of 13 people found this review helpful

Shopped/test drove all major comparable suvs. Best ride of all. Easy to program all the HTECH controls. Front/back camera huge for tight spots. Been on a few road trips, and feel no fatigue. Great seats.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my car

Rosemary Watt, 10/27/2017
2017 Nissan Murano SL 4dr SUV AWD (3.5L 6cyl CVT)
10 of 11 people found this review helpful

This car looks very stylish - be prepared for compliments. The drive is responsive - bigger engine than Honda or Toyota crossovers. Highway mileage is quite good for this size of engine - I got 25mph on a recent road trip. Seats are very comfortable, and all-around cameras are great for parking.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Redesign the hood angle

James Wolfe, 08/10/2018
2017 Nissan Murano SL 4dr SUV AWD (3.5L 6cyl CVT)
6 of 6 people found this review helpful

The Nissan Murano has this " bent down " piece of sheet metal on the hood, that hides the wipers, which is bent at such an angle that anytime the sun is above you or in the direction you are driving, concentrates the sun's rays directly into the divers eyes. It's a real problem and for sure I would not buy again because of it, it's that annoying. Otherwise I like the car but may trade it prematurely due to the glaring sun issue. Nissan navigation system is worthless as well.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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