Used 2019 MINI Countryman Consumer Reviews
MINI company does not support vehicle
I liked my new 2017 countryman when I first got it but after trying to get service for it... I WOULD NEVER BUY A MINI AGAIN! The service people at Global Imports MINI in Atlanta have had my car at the shop for almost 11 weeks. They keep claiming that they cannot get the part shipped from Europe. After 9 weeks the part finally shipped from MINI but when it arrive the part was missing a part! Now it has been 2 weeks and that part has still not arrived. The MINI company has been terrible with customer service with complete lack of followup and a complete inability to be able to track a part being shipped. This is the most disorganized company I have ever seen with the worst customer service. I could have ordered a whole new car in the time it is taking them to provide one part.
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Disappointing
Don't Buy. Originally our salesman, Ryan George in Palm Harbor, Florida mentioned the mileage would be about 65 miles per gallon and that was also in the advertising. This was appealing to us as I do a lot of driving in my business. So we traded the Countryman we had just purchased for the hybrid. The mileage is much less than expected or advertised. So far, in less than 1,000 miles, 38.7 mpg. Even fully charged, the battery gets less than 15 miles before switching over to the engine. Very disappointing. We are going on facebook to see how many other people are having these results and if we come up with 100 or more, we may bring a class action suit against Mini Cooper/BMW for false advertising. I am a little embarrassed too, as I told a lot of clients and friends that I was going to do this because of the mileage as well as the overall appearance and performance of the Countryman, so with such a disappointing performance, I really can't justify the investment.
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- Cooper WagonMSRP: $19,99019 mi away
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A surprisingly fun car to drive
Although I had a couple of hiccups in buying the car, the vehicle itself is proving to be a delight to drive. Its the fully loaded automatic 4ALL version. It’s been incredibly stable and sure-footed during torrential downpours and the bad weather we’ve been having. There are only two bits I would consider changing. A more comfortable seat (it’s not the worst seat but the VW Golf I drove before this was pretty comfortable straight out. This requires more work.) and slightly less tire noise. Quality of materials is high. I only wish a better hybrid was more widely available.
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Great car
High quality, strong, fun to drive. Expensive, but I'm okay with it.
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Loving the Mini Cooper
Love all the features on the car, it's a blast to drive. One thing missing is starting it remotely
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