Used 2016 Mercedes-Benz GLC-Class Consumer Reviews
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2017 GLC - Excellent Mid Size SUV
Jeff Thomas, 08/10/2016
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful
The new 2016/2017 Mercedes GLC is very refined, smooth, quiet and has a lot of technology. The ride is great and materials are top notch in the interior. Acceleration is very good for its class and handling is pretty good. I would consider it at or near the top of its class compared to BMW X3, Jaguar F Pace, Acura RDX, etc. Price is competitive.
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Very nice package
Michael Ellis, 08/22/2016
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
12 of 17 people found this review helpful
I have absolutely no complaints! Great interior and technology package! Shopped Porsche Macan, BMW, Audi Q5. Mercedes gives you a lot of car for the price! I simply was not willing to spend over $55000!
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2016 Mercedes-Benz GLC-Class for sale near you
3 of 18 listings
- GLC 300 4MATIC 4dr SUVMSRP: $18,99011 mi away
- GLC 300 4MATIC 4dr SUVMSRP: $12,49911 mi away
- GLC 300 4dr SUVMSRP: $17,99011 mi away
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I expected a lot - but - a huge disapointment
GLC owner, 08/19/2016
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
48 of 74 people found this review helpful
I really wanted to love this GLC. On paper, it looked perfect. Ive owned 5 previous Mercedes and expected it to be a modern state of art design with traditional MB quality and driving dynamics. I custom ordered it and waited several months for delivery. The similar designed C300 sedan loaned me while awaiting delivery was a fantastic vehicle. It does has a lot of great features; classy design, great looking interior, a refined strong drivetrain, high overall quality. BUT..... This vehicle has SEVERE driving flaws, terrible controls and layout, the worst NAV/audio/infotainment system Ive ever experienced in any vehicle [and had the priviledge of paying $4K extra for]. These flaws have ruined the ownership experience for us. On smooth roads, it drives and handles fine. On certain rough surfaces, the car shakes, rocks, shudders, bottoms out, and feels like the front suspension or front frame is loose and disconnected from the road . Scary and unsafe to drive. I NEVER expected this in a Benz since all previous ones had a " locked down" driving quality on poor road surfaces. I dont know [or care] if this is result of bad tuning, run flat tires, or a flaw in this particular GLC....but its scary and unsafe to drive on rough roads. The wiper/wheel adjustment/cruise stalk controls and transmission shifter are all on the steering column, all milimeters apart from each other causing you to activate the wrong feature. Who thought of this confusing lever layout and what were they thinking ? The NAV/audio features and controls seem thought up by tweens that never...well ever used them in a moving vehicle. The IPad style screen stuck in the middle of the dash looks tacky and PepBoys classless, voice controls rarely work reliably, the radio has no ability to seek/scan stations, the double wheel/touchpad controller on console interfere with each other [Hans, marketing says we MUST have a touch entry because Audi does, I dont care how you do it, stick it on top of the control wheel !] making sure you never select the right control on the first try, NAV system has a great display but takes 5 minutes to tap & dial, tap and dial an address....excuse me, this is 2016 where flawless Google voice entry is the design standard, who is going to take the time to use that ? Mercedes carefully dances around the subject of CarPlay and Android Auto in the GLC..but after a long conversation with MB helpline they admitted.....you guessed it...not availabe and not upgradeable for the GLC. The bad features overwhelm the good features in the GLC .... a real shame in what could have been ..but isnt...a great vehicle.
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Love this car!
Joshua Fenton, 07/26/2016
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
6 of 8 people found this review helpful
I really enjoy the ride and how my GLC drives but I am going to highlight a few nits for those considering this model. This is my first Mercedes so I did have to get used to the multimedia/nav controls which are a bit less intuitive that my old 2007 Acura RDX. While the 9 speed auto transmission is very efficient, I personally think it does not downshift enough when slowing for a rolling turn at an intersection. This can lead to either a soft acceleration or a light jump as you hit the gas to make your turn. As I pull up to a Stop sign, the transmission can still be in D5 even when the speedometer reads 10-15 mph. There is no issue starting with good acceleration from full stop, though. The USB ports for charging my iPhone are great and I like how they are both hidden and accessible. However, pausing my music player also seems to silence any vocal queues from Google Maps or Waze. If I have the music playing, then the vocal queues work over the bluetooth but I have to have both or neither. This might be human error, though I have tried to figure it out.
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Great Car but somewhat un-Mercedes
al frank, 05/25/2017
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
4 of 5 people found this review helpful
I've driven Mercedes 30 years. I have had 300E, E300, S500, and C320. But I needed high seats and an ease of entry/exit for my bad back. So, I got a GLC300. Well, well! While the ride is Mercedes like, suspension is awful. It jerks, bobs, bounces, vibrates, and wiggles. Some vibration is very unpleasant frequency. There're other issues too. My tires went bald at 20.5K miles. What happened? Well, a simple accounting trick. MB installs run-flat tires but doesn't include a spare and installation kit. It saves MB money but at the expense of the buyers replacing tires 3 times faster. So, after 1 year of service I spent $1400 on Michelins and must buy a spare kit (from MB, of course) for $800. There! Didn't expect this from MB.
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