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Used 2016 Mercedes-Benz GLC-Class Consumer Reviews

3.9 out of 5 stars
60 reviews

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5 out of 5 stars

Great SUV alternative to X3 and Q5 - worth a look!

FL guy, 02/01/2017
updated 10/26/2020
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

I've had my '16 GLC300 for almost a year. I bought it CPO from Mercedes Benz Palm Beach and had an excellent experience overall with a fantastic extended warranty. I am nearing my year 1 visit (service A) with 8,000 on it and have absolutely NO complaints or issues. This is my first luxury brand purchase, having always owned more practical cars (Honda, Nissan, Mazda, etc.) and I am very pleased with my purchase. I love the handling, steering, acceleration, highway handling, ride in general, fuel economy. My friends are all envious of my vehicle and a very reasonable purchase price for a Mercedes. I have friends who are long time MB loyalists and I now can finally understand why! Thanks, MB - I am a new lifetime member. Thanks for making vehicles that are meant to be enjoyed and driven! Kudos to MB Palm Beach for making the experience outstanding! 2/4/18 - I've had my GLC now for almost 2 years - no issues at all! Great all around vehicle for everyday commuting & traveling. I have about 16,000 miles on it now and no issues! I love the 1 year service visit for oil change, etc. 10/23/20 - vehicle will be 5 years old as of March '21 - I still have the same positive qualities to share since the day I drove it off the dealership lot. A lot of fun to drive, great handling and gas mileage - no issues other than the run flat tires which (as designed) need to be replaced between 16k to 20k miles - it is what it is (I knew that about run flats going into the purchase). I do not regret this purchase and plan to keep the vehicle for a long time to come!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Love my new GLC

Lwilde, 07/19/2016
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

This is my first Mercedes and it is a v good small SUV. I love it except for the computer. The controls are awkward. The screen is propped on the dashboard and it is strange. I wish it was built in.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2016 Mercedes-Benz GLC-Class for sale near you
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5 out of 5 stars

Simply the best SUV in it's class.

Craig T, 03/23/2020
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

I recently traded in my Audi 2018 Q5 for a 2016 certified GLC300 4Matic; so happy I did because the Mercedes outshines Audi hands-down. Much sportier, especially with Mercedes running boards; the ride is incredible and if you don't miss current technologies like Apple Car Play you may too want to take another look at Mercedes. Audi in my opinion, having owned a Q5; is highly overrated.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Brakes sound like nails on a chalkboard!!!!!!!!!!

laundry queen, 01/18/2017
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

Don't buy or lease this vehicle until Mercedes figures out the deafening brake screeching issue. (This happens when backing up the vehicle mostly, then over time when driving forward and braking as well). The dealer makes excuses but it's basically good luck sucker!! The whole neighborhood knows when you're backing out of the garage. Very rough ride. I hate the suspension. Poor example of an SUV, I think it's more of a crossover. I would take my Toyota 4Runner back in 3 seconds. Garage door opener works when it wants to, but only at close range. Good on gas, good acceleration, great leg room for driver and front seat passenger, I must say. Can't find a comfortable headrest position. Most important, my engine light has been on for a week. The only reason the dealer HAD to take it in and give me a loner car, which I am in love with! A 2017 GLE 350....love it. It's what I expect from Mercedes, and an SUV. Hoping for a solution soon.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Some great,, some terrible

Rich ziminski, 07/23/2016
updated 01/28/2021
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
16 of 20 people found this review helpful

I have a love hate relationship wth this car... It has a great,comfortable ride,the mileage is great ,the is plenty of power ,the mechanical aspects good...my big complaint is that the controls on this car are terrible. The controls are very poor designed and hard to use. The mbrace is no substitute for onstar.in addition to my previous comments the navigation system including controls are terrible . The logic and ability of this system is really poor. My 100$ Garmin is more user friendly and more reliable.the service dept is top notch

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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