Skip to main content

Used 2016 Mercedes-Benz CLA-Class Consumer Reviews

4.1 out of 5 stars
59 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2016 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

A Brilliant Car! We love it, but not for everyone. . .

cla251, 06/07/2014
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
26 of 29 people found this review helpful

Upon my initial drive of CLA 250, the cabin was smaller and less traditional than any benz I had driven or rode in before, so much that the wife and I could not fall in complete love with it at first test drive. If you think of this as a sporty coupe, you will be fine. Need a roomy sedan? Look elsewhere. Proceeded to drive the A3, & BMW 320i. Truly liked each of these cars for different reasons, A3 was very fun to drive, lacked many standard comforts, VW ride 320i was a great, more solid traditional sedan, but short on innovation and a stingy w/ add ons. More same old. Drives great imo. The CLA resonated with us more after driving others in the price. We bought the CLA. Very pleased!

Report Abuse

5 out of 5 stars

4 YEARS GOING STRONG !!!!!!!!!!!!!

dibz@aim.com, 01/05/2016
updated 07/08/2019
2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)
8 of 8 people found this review helpful

I got my CLA in launch day Sept 2013 I am very happy with this car. Dont mind all the negative reviews, The car is phenomanally quick, the 7 speed is pretty quick on the highway. I would highly reccomend this car to anyone who wants a fun sporty car to drive. The ride is very smooth at high speeds and it handles like a 911 on steroids lol :) 20K Miles Black on Black 17 Inch Rims Pano/ P1/ LED Package

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2016 Mercedes-Benz CLA-Class for sale near you
Showing 3 of 11 listings
See all 11 listings

4.88 out of 5 stars

Great New Technology & MB-AMG Excellence

glineberry, 07/22/2014
2014 Mercedes-Benz CLA-Class CLA45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
11 of 12 people found this review helpful

This car's engine represents exceptional technology. The sound is quite different from the V-8 AMG CLK55 I had before. Not as deep. This one definitely lets you know it's a turbo....get on boost and it's amazing. No appreciable turbo lag! I wanted AMG performance with 4Matic in an efficient package....I am not disappointed. Brakes, suspension and handling are also exceptional. Took about 7 months after I ordered it for the car to arrive....worth the wait.

Report Abuse

5 out of 5 stars

Car is 2 and 1/2 years old

cars0153, 04/28/2015
updated 10/30/2017
2015 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
14 of 16 people found this review helpful

Don't pay any attention to the negatives for this car. It's a typical Mercedes. Well thought out design and great to drive with great looks. I have never enjoyed a car so much. Great performance and handling. The big surprise has been the gas mileage, 36-38 MPH on a trip!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

3 out of 5 stars

Great Second Car, beware if you daily

Jake, 04/12/2022
2014 Mercedes-Benz CLA-Class CLA45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
6 of 6 people found this review helpful

This car is incredibly interesting, and great if you want the cheaper AMG with the more updated styling. However, this car is very niche and definitely test it out and read a LOT of reviews before you decide to go ahead and buy. This car is really, really bad if you do a lot of driving and go on long trips. The sports seats - both the standard and upgraded seats, are really a big compromise when it comes to long drives. After about 45 minutes, my back seriously started to hurt and it became very uncomfortable. The MPG is actually pretty good, and you can get 26-30 on highway driving, which is pretty decent. But really not a road trip car. The back seats are mediocre. It'll be snug for people 5'5 - 5'6. It's basically emergency seats at that point. Also, if you're above 6'3, DO NOT BUY THIS CAR! You will not fit in the drivers seat, the seats will hug you and your hair will brush the ceiling of the car. Seriously. If you're tall, get in the car before you decide to buy. Tech is mediocre, and outdated, and interior is relatively bland. There's some nice smooth finishes depending on what package is on the car, but is full of buttons from the previous generation. This really isn't a tech focused car at all. The car is good for bad elements like rain or snow because AWD 4MATIC, but it's not something you can feel as safe and secure in like Subaru AWD or Audi Quattro. It can still be driven in these conditions, just keep careful. Reliability is mediocre. Things like oil changes require special tools and a process that is not normal for any other car. Because it's an AMG, you should be buying it knowing that any repairs or maintenance are gonna be pretty expensive. If you plan on buying any of these used, make sure there's a solid maintenance history and checkups, or you're gonna be going into debt if you buy a car like this. It's not a problem-every-week kinda car, but you should know when maintenance or a problem shows up, it'll be at least a few hundred dollars to fix it. The price is definitely a selling point for this car, as it's a pretty affordable AMG, but maintenance and repairs will blindside those who scraped the money together. However, this car is a blast to drive. The pops and bangs on downshifts are great, and it's personally the best 4 cylinder when it comes to sound. It feels zippy, and it can handle itself on the track or on twisty backroad runs. It feels secure, and it's a car you can really trust when you start to push it. It is 100% an AMG car with the way it drives in spirited ways, and one could almost forgive all its shortcomings when you really drive it around. Overall, this has been an awesome car to own for a couple years. It was an absolute blast to drive it around, and the acceleration and performance truly put a smile on my face. It's the sort of car where you look forward to driving it to work or the store. But is it fit to be a daily? No. This car would go excellently with something like a Prius that you can drive on long trips and not have back pains. This is 100% not a daily driver because of its lack of tech and VERY uncomfortable seating.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5