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Used 2022 Mazda CX-9 Consumer Reviews

4.2 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2022 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
5 out of 5 stars

Low key Luxury

Mike, 01/11/2022
2021 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 3 people found this review helpful

Not a better low key luxury vehicle for the money!!! Smooth quiet ride, and drives great in the snow.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

#TEAMCX9

Reign Beyond , 12/22/2022
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 4 people found this review helpful

There is nothing I don’t like about this vehicle. I love this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great Car w two Glaring Annoyances

B. Jones, 12/10/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful

The 2021 CX-9 Signature is a beautiful car. The red paint is incredible. The captains chairs, front and back, the wood trim, interior/exterior lighting are all high end. The new grille really stands out as well. It dampens road/engine noise very nicely. It’s other features carried over from previous years are still top-notch: iActive cruise control, lane departure, head’s up display, and more. The infotainment display has been enlarged with much improved resolution. A lot of aspects of the vehicle can be customized by the owner such as interior lighting, turn signals and headlights. The car is fun to drive. The new paddle shifters are fun, but I rarely use them. I find them awkward to use when turning - which isn’t an issue with one hand free to operate a shift lever. But that isn’t a complaint. Why does this review get three stars? Two reasons: 1) The infotainment is always on and it is annoying especially when starting the engine remotely after forgetting to turn the volume down (hitting mute before stoping the engine doesn’t work. It comes on unmuted next time you start the car). This is incredibly annoying. I don’t know why other reviewers don’t comment on this. So many features are customizable but you can’t turn off the radio (or at least let it stay muted until the owner chooses to unmute)? (Update: I’ve since discovered that it can be turned off in the “Source” menu. I’m glad to know this, but it takes several steps to navigate there. What ever happened to “On/Off” switches?) The outside rear view mirrors are not programed with the driver’s seat position. How does this continue to get past the designers? This is a Signature edition car? Related issue: If you start the car remotely and then unlock it using your fob to get in, the engine stops (OK) but the custom seat position is disabled.?? I’m sure this has something to do with the added level of security (engine shuts down when opening the door). I wonder if the same thing happens with a Lexus?

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Too small for 7

Mark, 09/15/2022
2022 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 7 people found this review helpful

Very nice SUV and well equipped. We needed a bigger SUV to haul around grandkids.

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5 out of 5 stars

My second CX-9

Simone Bryant, 06/20/2024
2021 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I loved my first one, 2008 car of the year, but decided after 13 perfect years (53,000 miles) that I should learn the new technology so I essentially gave it away. It is still running today. Regarding my 2021, I have read that it's not good for tall people but it turns out that it isn't really good for very short people. I am 4'11" and seat is as high as possible but I feel it should be higher. I bought this car online during covid and therefore never saw interior. I requested light colored headliner and seats and assumed incorrectly that rest of interior would be light, like my tan interior in 2008. It turned out to be black, like so many other vehicles today. I really hate the black interior and may have decided against this car had I seen it. One other complaint is the heated seats never get as warm as domestic vehicle seats. The dealer lied and tried to tell me my car does not have "heated" seats, only "seat warmers." My vehicle sticker says heated. Other than these complaints, I still love my CX-9 and I was unhappy to hear Mazda will no longer manufacture the CX-9 model. I am hoping my 2021 will be as great overall as my 2008.

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