Used 2021 Mazda CX-9 Consumer Reviews
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2021 Mazda CX-9 has all the room and luxury
If you are looking for a lot of room, but not really looking for a vehicle to go 4 wheeling and towing a boat with, then the CX-9 is the car for you. We have had the car for a month now and talked to several previous owners of the CX-9 and they all recommend this car. We love all the options and the room. We opted for the Grand Touring, not the Signature because we didn't want the console between the captains chairs in the 2nd row. We prefer the walk through. But we didn't lose any other options except for the Napa Leather....which is nice but the regular leather is nice as well. For that reason we couldn't see spending an extra 5K on the Signature version.
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Great car and a great value
The CX9 is luxurious and fun to drive. We have the CX5 as well. The power from the 2.5 turbo is great. We live in the mountains and the torque is plentiful. Not as big as some of the competition, but makes up for it in nimble handling.
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- Grand Touring 4dr SUVMSRP: $24,49537 mi away
- Touring 4dr SUVMSRP: $27,50063 mi away
- Touring 4dr SUVMSRP: $29,15063 mi away
Great Value
Like the design, handling, comfort and smooth ride. Much better than fthe Pilot, Explorer and Highlander,
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Love My CX9
I traded my 2019 Lincoln Nautilus Reserve in on a 2021 Mazda CX 9 Carbon Edition. I thought I would miss my V6 twin turbo but I do not. My Mazda is fun and easy to drive, has a lot of features, the color in the Carbon Edition is great with the red leather, and overall I am completely impressed with this vehicle while also saving $20k compared to my Nautilus. The storage in most 3 row SUV’s in this class is smaller. I think it’s fine.
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The 3 row SUV for the driving enthusiast
After moving back to the city, it was apparent that my 20 Toyota Tundra Platinum was no longer in it's element. I moved into a house with a small garage and could barely fit the truck in the garage, and driving in the city was cumbersome. It was a difficult decision to let this fine truck go, but now I own a 21 CX-9 GT in soul red. Initially I wanted a Signature, but decided that the 2nd row bench seats was going to more useful than the captain chairs. The Mazda is such a joy to drive. It feels much smaller on the road than any other 3 row. The driver inputs are met with precision. The powertrain is smooth and well calibrated. The 2.5L turbo with its 300+ft of torque gives a nice shove at low rpms. This engine is not a screamer, very seldom will you need more than 4k rpms. Because of this, the engine never feels taxed. The transmission shifts quickly and is always ready to downshift. The paddle shifters are very useful for saving the brakes on mountain drives. The brakes are powerful and direct. The cornering limits are very high with very little body roll. The driving position is perfect and the seats are very supportive. The heated and ventilated function work well for keeping my back comfortable. I love the infotainment setup. The scroll wheel takes about 5 minutes to figure out and is much better than the distracting push button screens found in most of the competition. The Bose stereo is very impressive, it has a very clean sound. The HUD is easier to read and keeps my eyes on the road. Another feature that I love is the front camera and 360 degree camera. A big plus for getting my car in my small garage. With all the positives of the CX-9, the only weakness would be the lack of cargo/people space. I rarely have more than two passengers in my car but it is nice to have the third row for occasional use. And honestly if you need something to haul 6 or more passengers, a minivan would be a better choice than any 3 row crossover. If you enjoy driving and need something a little larger than a 5 passenger crossover, I would highly recommend an extended test drive of a CX-9. It will put a big smile on your face.
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Fantastic Choice
I knew the CX-9 was a good suv but I didn't it to be a GREAT suv! Styling is superb, engine is very smooth and torquey. The materials on the inside of the driver cabin is on par with brands costing thousands of dollars more.....I traded in my 2016 C300 and never looked back. Really didn't need the 3rd row for it just my wife and I so we fold it down when we need extra cargo space. I would recommend this vehicle for anyone looking to not look like the others
Can't Beat the Value
Been looking at a lot of SUV's to replace my wife's 2015 Toyota Highlander XLE. By far the Mazda is the most luxurious option for the price. Went with the Grand Touring for all the features plus wanted a second row bench seat. Rarely use third row but need the cargo space. I drive a BMW X3 and I have to say this car is loaded for the price with the same quality, fit and finish. To get all the features in a BMW you would pay another $10-15k. Considered another Highlander, Santa Fe did not look at Palisade. After seeing it and driving it there was no comparison - it's that good. Time will tell if it is as reliable as the Highlander was for us buy Mazda rates high on all the quality surveys. Recommend you add this to your list!
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So much fun to drive!
Get the extra's - it's so nice to have heated/cooled seats and the extra features that come with a Grand Touring model are so worth it!
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Navigation, heads up display and electronic issues
Took my 2021 CX-9 Grand Touring into Mazda 3 weeks ago for the entire computer/electronic systems not working. No radio, no navigation, no heads up display, the charging ports were not working, no clock, etc. They had NO fix for it and said that Mazda is aware of the problem and working on it. This was 3 weeks ago and still no fix and no one is returning my calls. I only had the car for 9 weeks when all this happened. Not happy and Mazda is not offering any help, answers or doing anything to make this right. UPDATE: Mazda says they finally have a fix for the computer system. It needs an update and they say all the 2021 Mazda CX-9's will need this update. They have taken care of the issue. Will let you know how the update/fix works after a few thousand miles.
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Love This Car!!
Love driving this car and all the bells and whistles it has! I had a Mazda CX-5 before this and it is one of my favorite owned vehicles.