Used 2020 Mazda CX-9 Consumer Reviews
Used CX-9 for sale
5...
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.
CX-9 Signature greatness
Jeff Riendeau, 08/14/2019
updated 08/15/2022
2019 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 10 people found this review helpful
We needed to add a third vehicle to the household and test drove many vehicles including the Forester, Honda Passport, Kia Telluride, CX-5, Subaru Ascent and the Santa Fe. Overall we liked the CX-9 the best based on driving dynamics, power delivery, luxury look inside and out, and it’s uniqueness overall. We did not need a third row or a ton of space so it was perfect for us. 8/15 update: We still very much enjoy our CX-9. Our one complaint is the slow entertainment system.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car
Paul M, 06/01/2019
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
16 of 17 people found this review helpful
The technology is cutting edge and the styling superior. I just took my new one on a 1700 mile trip and loved it. It is on the narrow side for a young family for sure. That is the only drawback I see in general. It is very quiet and tracks well on the road. Great for us folks without young children. A value in it's class.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best Driving Vehicle that I have Ever Owned
Kevin, 09/08/2020
2020 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
16 of 17 people found this review helpful
I started looking for a new SUV back in June as I had a lease vehicle with a contract soon to expire. I test drove the Palisade, Telluride, Explorer, Highlander, Grand Cherokee, Passport, Blazer, and Traverse. The Palisade, Highlander, and Telluride were high on my list because these vehicles had overwhelmingly positive reviews. However, they were ALL too expensive. I previously owned a Highlander and was disappointed the new XLE had faux leather seats. I found this to be unacceptable for a vehicle that costs upwards of $45,000 dollars. Same story with the Ford Explorer which I thought drove incredibly. Not only did it have faux seats (XLT), but there has been a number of stories in print and on Youtube about transmission and other problems. The Grand Cherokee had poor safety ratings (IIHS-HLDI). In my area, only high end Palisade's and Telluride's were generally delivered to lots. My budget was below 40k, so that wasn't going to work for me. The CX9 wasn't on my radar but it came up on just about every best midsize suv website that I looked at. I test drove it and the rest is history. I purchased the Touring trim level with premium package. It has everything we need and literally drives and feels like a luxury car. It's just me and the wife so we didn't need a large suv or a third row for that matter. As such, we'll keep the third row seats down because the extra cargo space is more important for us. I highly recommend this vehicle for small families, it's a really great car with exceptional safety ratings.
Great Driveability-Give it a look/test drive-
Chris, 11/06/2019
updated 05/07/2020
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
16 of 17 people found this review helpful
Update May 2020: Center console piano black and chrome trim is too brittle and scratches/chips very easily, so annoying, looks great in showroom but not functional. Also, side plastic piece ear seat beat release chips and pits when seat belt is released. C'mon Mazda these are easy fixes. Had a 2007 Honda Pilot with 220,000 miles on it and it was time for a replacement. Didn't plan on buying a Mazda. Test drove Acura MDX and RDX, Honda Pilot Elite, Toyota Highlander and Rav 4, Lexus RX350 and GX460, Subaru Outback 3.5 six cylinder, and Mazda CX-5. (No Audis or BMWs for me--been there done that with the high repair bills and sticker prices.) Anyways, nothing matched the Mazda CX-9 in handling, acceleration, cornering, shifting, braking, comfort and overall driveability. Hands down winner. Car is also beautifully designed inside and out. I like the Grand Touring model better than the Signature; I'm not a fan of the reddish nappa leather with the Signature. The "black" leather with the GT model is more of a very dark gray matted leather and not the shiny black leather found in other SUVs. Apple Car Play is nice and just takes some time getting use to--satellite maps feature on Google Maps looks sharp. Bose sound system is top notch. Numerous safety features. Wish remote start was standard and also started the heated seats and steering wheel. Third row seat may be tight if you're over 5'10"/hefty. Got a nice discount on price along with the 0.9% financing. Highly recommend.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
WOW!
Terri Slade, 03/12/2019
2019 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
22 of 24 people found this review helpful
Love the 2019 CX9 Signature Edition! The interior is fantastic. I drove the new Acura MDX and absolutely could not see paying the difference. It handles like a sports car but also has a heavy and safe feel to it. This is my third Mazda in seven years.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
5...