Used 2020 Mazda CX-9 Consumer Reviews
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We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.
This car rocks
mdumond, 01/01/2019
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
124 of 133 people found this review helpful
This car rocks. I've had the 2018 GT model for 3 months now and I can honestly say that even beyond that “new car feeling” phase, I really love this car. The good: 1) It is downright stylish and beautiful, both inside and out. It really is a head-turner. There aren’t many other CX9’s out there, and I often get asked about the car. 2) It is plenty powerful albeit with a very short turbo lag. I can’t think of any occasion where the engine wasn’t putting out what I needed. I can even burn rubber from a stop if ever I feel the need. 3) Has just about every safety feature. And unlike other cars I have driven, all these features are “well-tuned” and rarely do I get a false warning. 4) Handles like a sport car. Takes corners well, and instills confidence in the drive – feedback is good and you just know what the car is going to do. 5) Rides well – takes bumps very nicely and is, for the most part, quiet inside. 6) The Bose stereo is great. My gripes: 1) You cannot use the touchscreen when driving. Mazda disables this for safety. 2) The center console is extra wide and my knee hits up against it. 3) The stop-and-go cruise control takes you down to a stop in traffic jams, but you have to press resume or press the gas pedal once the car in front of you moves forward. This resume process can get tedious and I can’t imagine any safety reason why this is required. Just go already. 4) The adaptive cruise control is not smart enough to know that a car has just cut in front of you until that car is about ½ way into your lane, which often times requires intervention especially if that car did so aggressively. 5) Although you can roll up the windows after turning off the car, you can not close the sunroof unless the ignition is on. 6) There is no light in the glove box, nor does it lock. 7) Although it sounds like a great idea, I really don’t get much use out of the sign recognition system and find it gimmicky. It only shows you stop signs and speed limit signs. Don’t get me wrong, the feature is fine, I really don’t pay attention to it and don’t find it useful. 8) The built-in navigation system is not very good – hard to enter addresses, and the graphics are mediocre, nor does it include integrated traffic. I have added Mazda Carplay which has helped, but you lose turn-by-turn guidance on the head-up display when you use Google Maps/Apple Maps/Waze. 9) The lines on the backup camera don’t move with your steering wheel. 10) The Mazda Connect info system is not as intuitive to use as it could be and could be laid out a little better. Seems like there are a few more clicks than are necessary to get around. 11) The engine can be a little loud when accelerating. 12) The fuel economy readings are tightly-coupled with the tripometers. The readings that show on the dashboard are not current readings – they are readings since you last reset your tripometer. You can get current gas mileage readings, but it is buried as an app on the Mazda connect system and something you have to navigate to and open up to see. In summary…. If you are looking for an SUV with this style and size, then this car is definetly worth considering. Sitting in it is like sitting in a cockpit. Stylish, comfortable, sporting, powerful, quiet, and fully-loaded. Attention to details like nothing else in its class (Jeep, Explorer, Highlander, etc), and I dare say that it rivals the luxury brands. And a Mazda, right? Who knew?
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Beautiful, fun to drive love my CX9 Signature
Doug H, 07/23/2019
2019 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
17 of 17 people found this review helpful
I bought 2 Hondas in 80's, two Acura in 90's, then a CX-7 Grand Touring AWD several years ago. Loved it! I saw the redesigned CX-9 a couple years back and loved the new styling! The wait was over last month. While researching 3 row crossovers I noticed the CX-9 had great feedback, on par with luxury models. I decided to drive a Grand Touring FWD, but then I saw and drove the Signature, WOW! I used a buying service to get a negotiating price, then went to a nearby dealer and was surprised at the deal I was able to negotiate at end-of-month on a new Signature. The Mazda CX-9 Signature may not carry the prestige or have a 6 cylinder like Audi or ACURA, but handles / rides / accelerates as well, and is actually better looking (in my humble opinion. I went with Black, and love the Sedona leather interior and great trim accents - very classy! Also surprised to learn the CX-9 doesn't require premium gas (like the older CX-7) and yet it delivers the 310 ft-lbs of torque on regular or premium! Do your self a favor and check out the CX-9 Signature before you buy a Lexus, ACURA or AUDI. You'll get a great 3 row cross-over, and won't see the same vehicle next to you at every other intersection...
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2020 Mazda CX-9 for sale near you
3 of 18 listings
- Grand Touring 4dr SUVMSRP: $21,490188 mi away
- Sport 4dr SUVMSRP: $19,50016 mi away
- Grand Touring 4dr SUVMSRP: $16,9993 mi away
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Zoom Zoom wow
Sam, 02/26/2019
updated 02/29/2024
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
38 of 40 people found this review helpful
After 5 years of ownership, I am still happy with my purchase. The engine purrs like kitten when you start it up, and roars like a lion when you need to pass on a busy highway. No issues or concerns to report at this time. Still zoom zoom with my Mazda
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Can't beat it with a stick
Steve K., 06/22/2020
2020 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
38 of 40 people found this review helpful
Been looking to upgrade from my trusty, but tired Scion xD. Loved that little car but it was getting "long in the tooth" and the line was terminated by Toyota. Looked at SUVs from Nissan, Toyota, Honda, Kia, and even Audi. As an overall package none of them had the same appeal as the CX-9. I purchased the Signature in Soul Red and elected to go with the Parchment Napa leather that makes for a good color combination, in and out. The ride is outstanding, performance is great, as is the handling. As mentioned so many times in many places, the Infotainment system could be better. For me, it does what I need it and I have no complaints about it. Regarding the third row space for passengers; don't use it so it matters little to me. As long as fuel prices stay relatively affordable I will continue to feed it higher octane gas for better performance, which is really nice for the little "4 banger" with a big body wrapped around it. Purchased the extended warranty that'll go to 120K miles and just shy of a decade. I'm getting close to retirement and hope this is my last car. As my daily, round trip commute is under 20 miles I don't see me piling up the miles. I love this SUV and will talk your ear off about it if you'll stand near me long enough. If you're looking at SUVs in this class, do yourself a favor and test drive a CX-9. And if you do, don't forget to turn on Sport Mode for a bit to see if that'll tickle your fancy.
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Concern for Choice Nullified After Purchase
Eddie Smith, 06/11/2019
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
25 of 26 people found this review helpful
Was a little reluctant to look at Mazda for a more luxury experience with a SUV. After test driving (more than merely around the block) it became obvious this was in the finals for a choice. Strangely my wife liked the comfort of the drivers seat as much as I did, considering our height difference. She did not like her last SUV because of the seating comfort (cut off circulation to her legs). Love the smooth and relatively quick acceleration, low noise level, and comfortable suspension. Lots more perks than we expected, most of which are actually useful and friendly to learn how to use. It just feels good inside! I actually feel safe driving it, which says a lot considering my primary transportation is a full-size pickup truck.
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