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Used 2018 Mazda CX-9 Consumer Reviews

4.5 out of 5 stars
52 reviews

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Pros
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5 out of 5 stars

Awesome vehicle

David, 09/04/2018
2018 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
14 of 14 people found this review helpful

Absolutely love the ride quality and quality of interior. Feels like an upscale European car with fit and finish as well as layout of controls. Was deciding between pilot and cx9 and cx9 was hands down winner. They only gripes I have are with the location of climate controls which are partially blocked by the shift knob and controls. The rear cargo space is also limited with three rows up but most cars I looked at had same issues. Haven't really checked on gas mileage and safety and reliability are too new to comment on but overall very happy with car.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Almost 5 starts BUT...

VK, 09/19/2018
2018 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
22 of 23 people found this review helpful

Replaced one of our BMWs with CX-9 as we need 3-row SUV occasionally. Love: windshield-projected display, how it drives. Good: steering feeling is exceptional, engine and transmission are good, 3rd row is good enough for kids, a lot of techs that work pretty well. Weird: when you shut the engine it turns off the audio and Bluetooth, no light in the glove box, the Bose surround mode is awful so I disabled it. Bad: black leather interior gets too hot in FL (compare to my other BMW), AC not very powerful but very noisy when on full, backup camera is so-so. Personal bad: the left foot rest is located too close to the driver and unlike BMW you cannot straight out your left leg (in Mazda the rest is closer to the driver than the pedals, in BMW the pedals are closer). Makes a big difference not in a good way. If not the issue with the left foot rest I would give it 5. My wife doesn’t have that issue, she is not using the foot rest at all.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2018 CX-9 Signature on Family Trip

Mike Bot a Mazda, 06/24/2018
2018 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
21 of 22 people found this review helpful

With only 200 miles on the odo, I took my new CX-9 on a 700 mile trip (1400 RT). Me up front and three kids in the back. I've made this drive in a XLE Sienna a half dozen times. The Mazda crushed it by comparison. No fatigue. Made the trip seem half as long as usual due to the quiet interior, overall comfort, heads up display and tech (adaptive cruise, lane assist, etc). Then when we arrived, it was a blast to drive. The driving experience is great for the size of its vehicle. Fun family vehicle (with budget in mind) was my primary buying criteria. Originally wanted a 6 speed manual Jeep Wrangler Unlimited Sahara due to the unmatched fun factor. Wife nixed that. At first I was bummed, but then I found the Mazda and its indeed fun to drive, albeit in a completely different way than the Jeep. There are a ton great vehicles in the CX-9's segment, but for the money, the Mazda is refined, great for bombing around turns on short trips, and super comfy on long rides. Overall, very pleased with the purchase. Only regret is that the 2019 models are rumored to have CarPlay.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Large enough for me!

TB012, 10/31/2018
2018 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
20 of 21 people found this review helpful

I bought my CX9 12 months ago and I’ve been super happy with the vehicle. Great outside style and the interior looks close to a luxury vehicle. It drives extremely well for an SUV/Crossover. My wife has an Audi Q7 and my Mazda drives much better (not as heavy and light on its feet). Only knock is that it is not as big as some other three row SUVs but it MPG is better than those vehicle so that’s the compromise you need to make. I hardly ever (never) have used the third row so it’s basically a two row for me. I bought a rubber trunk cover and primarily use two rows. Great vehicle for the price! Great value!

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5 out of 5 stars

Drives two sizes smaller

Mike Knibbs, 06/09/2018
2018 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
10 of 10 people found this review helpful

Love the torque, power is decent. But the connection to the driver is unbelievable in this class. I was prepared to go to Audi, Volvo, MDX or similar, but the quality of this Mazda was startling. My first from this maker. It's early days so reliability from the turbo is something to watch. Unlike my V8 Jeep Grand Cherokee where the raw power was apparent and tempting (albeit noisy) this AWD feels refined, subtle and puts a satisfied smile on my face (the Jeep was a teenage wide open grin). I guess this is a grown-ups SUV. Terrific Mazda !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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