Used 2015 Mazda CX-9 Consumer Reviews
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A Great Vehicle, Except for the Mileage
I'm in the final couple of months of my 39 month lease. My CX-9 has been absolutely flawless in comfort, interior cargo space, handling and mechanicals. The only thing I can't live with anymore is the mileage. My average has never risen above 18.3 MPG in three years, at least according to the dash readout. I had expected better, but that is my only disappointment.
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Water pump failure is a major issue
Purchased a used 2014 model year with 100k miles. Less than a year and 4K miles later, the car failed while driving with loss of steering power. Did some research and learned that this is due to water pump failure and that this is ranked #1 issue with this car. Apparently there is a class action lawsuit against Mazda on this very issue. The water pump is located in a difficult place so a local Mazda dealer quoted $2,300 for the replacement. The car itself is very nice, but I felt compelled to write this review based on my experience, so that hopefully others won’t go through what I went through. Losing power and steering while driving was very scary. If you are going to get it used, highly recommend you get an extended warranty. However, looking back, if I had known a possibility of a car losing power and steering while driving, I would not have purchase it even with an extended warranty. Serious accident could have occurred, such as veering and hitting an oncoming car. Trying to steer without power is extremely difficult.
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- Grand Touring 4dr SUVMSRP: $12,71016 mi away
- Touring 4dr SUVMSRP: $10,491In-stock online
- Grand Touring 4dr SUVMSRP: $15,998In-stock online
Th CX 9 Has No Idea its a Utility Vehicle!
This is my second one (first was a '10). The fun factor is off the scale. Maintenance schedule presumes we all live in a dusty choking climate with a 4 month oil change - according to my dealer. Otherwise it has been fine, and needed nothing in the first couple of years. It is a pleasure to report that neither of my CX 9's required a trip back to the dealer to correct things from the factory. I knocked it a star for tire/road noise (common complaint on line) which is significant. The brakes are much better than the '10 - however, my wife's car is from Germany (!) and its all about braking. So in comparison it gets a ding. Overall, I must say that were I replacing this vehicle tomorrow, I would absolutely head for the row of CX 9's to pick my color! This is pretty amazing. I'm ask to update my Rating at a time that is perfect for me. Unfortunately my 2015 got "t-boned" and while the repairs were perfect, I had gotten interested in the turbo, and some of the goodies Mazda had added. My dealer made me a great offer, and I wound up in a 2018 Signature model. All I can say about that is WOW! I have about 4000 miles on it, and it's a great vehicle. Hard to believe I've had three or these, and they still perform, and excite just like the first one! Mazda has really worked hard to get this model into the premium class of family vehicles. I will admit that the turbo four, in normal setting, lags behind the 6 cylinder of the 2015. However, I am quick to point out that flipping the "sport" switch, changes everything! I promise this, you cannot drive this vehicle, and not like it!!
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5 years and still strong
So after 5 years just did all around brake and rotors and 300 mile trip to Boston MA and only 58000 miles on the CX9. She was a beauty on the highway and the power is still amazing on the 3.7 V6. Love it and will not give her up. Lots of room for the kids and dog.
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Excellent vehicle
I purchased this vehicle used (Touring trim, 2WD) in 2017 when it had 24,000 miles on it. The price I paid was excellent compared to similarly equipped competitors (Honda, Toyota). I'll get the standard criticisms out of the way first... This vehicle has a small touchscreen and hard plastics in the dash. My previous vehicle had hard plastics and no touchscreen (or even Bluetooth) so for me there was no issue. Once you get past these issues you have an excellent vehicle. I love that it drives sporty, gets about 20 mpg combined gas mileage in the time I've owned it, I carry 7-8 people (4-5 who are kids) without trouble around town, and most importantly it has been incredibly reliable. In fact, 50,000 miles of driving and not a single repair, ever. Only standard maintenance and this vehicle runs like a charm. I place a premium on vehicles that last without troubles. I also love the blind spot monitor and backup monitor. If function, reliability, good pricing, and sportiness are your priorities, this car will be great. If you want aesthetics like soft touches and great electronics, not so much. I chose the former but I can understand everyone has different interests with their vehicle choices. Overall, I highly recommend this vehicle. Best wishes on your vehicle selection.