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Used 2016 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
302 reviews

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Cons
4.75 out of 5 stars

New Mazda Fan

rickypicky, 05/06/2015
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
36 of 38 people found this review helpful

Sold my 2015 Honda CR-Vibrator back to the dealer and purchased a new 2016 Mazda CX-5 Touring. So far, I love this car! Seating is much more comfortable than the CR-V. The engine has the right oomph for me. Really fun to drive. First tank of gas got around 30 MPG. Titanium Flash Mica (deep dark brown metallic) exterior with parchment interior is a great color combo.

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4 out of 5 stars

After 30 Days

Keith Marshall, 04/20/2016
updated 04/23/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
35 of 37 people found this review helpful

I shopped around for a new car after owning a Toyota 4Runner for 15 years and my top choices were a BMW X1 or X3, Hyundai Tucson or Sante Fe Sport, Mazda CX-5, Volkswagon Tiguan and Nissan Rogue. I drove the CX-5 first in late 2015 and it was very nice, I didn't get it then because I didn't technically need a car so I kept my old 4Runner. However in March she finally gave out on me after 310k miles. My first choice was actually the Hyundai Tucson, the new style was excellent and I really enjoyed the look of the interior, CarPlay and the panoramic sunroof. Luckily the auto show was in town and I got a chance to sit and play in every model on my list except BMW. The Hyundai's were great but I am 6ft 5in tall and they lack sufficient headroom and for some reason it felt smaller inside, I think technically they are just 1 in smaller in width but it felt cramped, needless to say the headroom killed those cars for me. I priced a BMW but since I like to own my cars and I couldn't get a great deal with all the bells and whistles I decided to move on in addition to being concerned about long term reliability. The other models were either poorly designed or just didn't have the reliability I wanted. During the show I kept coming back to the Mazda and sitting in it, the display model was Pearl White Grand Touring and it just looked so elegant. I ended up going to test drive 1 more time the next day and fell in love. I simply marvel at how good the Pearl White GT package looks. It's aggressive, classy and just reminds me of a quality car, I've pulled up next to Lexus and Audi's and I don't see a significant difference in how good mine looks compared to theirs. The next part is the interior, I think Mazda really stands out here, I would say they took ques from BMW and Audi because they went with a simpler is better approach. The buttons are now trimmed with an aluminum looking accent and it just says class. The center console has killed the manual parking break and that created a smoother and more elegant centerstack. I love the Iconnect but it does takes some getting used to, sometimes I wish the logic was a little different but overall its pretty intuitive. Once I learn the voice commands which I haven't tried, I bet it's much better or easier but I am so used to using the command switch it's second nature now. I love the climate control system, it's a set it and forget it, no more adjusting the air flow direction, I just set it at 72 and I am on my way. I also love the leather padding on the bottom portion where your leg rest. Everything screams simple luxury. I am not a driving afficionado but I will say, this car is fun to drive. I have never cared about turning corners and the like, I guess having a 4Runner you don't think about those things. However when I got in this thing I really loved driving it and now I look forward to trips for no reason. I love taking corners and accelerating out of them and the engine really responds. The body roll is minimal and the ride is very nice and smooth but it's firm as well. The only negative I have to say about this car is that I got the light colored interior and it looks super classy but I can see how keeping that clean will be a beast. The rear cargo area isnt great, big enough to do what you need to do and the 40/20/40 rear seat looks versatile. Overall I love this car and I keep watching videos about this car on youtube even though I already have it, lol. I forgot to mention all of the tech, blind spot, lane departure, adaptive cruise control, all of these things are so awesome, I don't think any CSUV can compare to this car as a package. I totally love it. Maybe 1 negative is the rear window but with blind spot monitoring and most CSUVs having this issue, I don't think it's a show stopper. Overall 4.5 out of 5 stars. After over 1 year I can say I only have 2 major drawbacks and they are probably minor, the leathers seats get scuffed easily and that sucks, I am single so I don't have passengers much so the car is pretty much prestine but my seat has too many scuff marks. The other issue is the road noise, from my understanding the 2017 model has fixed this with more sound deadening insulation so it's probably not a problem on the new cars but a used one you have to deal with it. I have the 18 in low profile tires so that is also an issue and it might not be as bad with the standard tires vs GT. Other wise this car is great, I love walking up to it and it looks so freaking classy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Toyota Buyer turned Zoom Zoom convert

Kapsi, 10/05/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
25 of 26 people found this review helpful

Come from a Toyota family - the one's who do not care much about driving and a car is an appliance to them. Test drove the CX-5 / Rogue and Tucson for 2016 models. Wife did the same. We felt the CX-5 was head and shoulders above the other two. Here are some important summary points: 1. Sport mode is very responsive, for a slight pedal pressure it will go, good for merging on highways and good for passing at higher speeds. 2. The suspension is stiff - a toyota mutes even the smallest bumps in road - not this one. And the suspension being stiff is great for handling / cornering. You get more confidence riding this. 3. Skyactive engine suffers mpg hit at higher speeds - This is true for many cars, check what speeds the EPA uses to estimate - if you always go 75mph category you may not get the rated EPA. But still this beats Rav4 / CRV on mpg. Only the Rogue is close but it has a CVT and handles like a Frankenstein. 4. Value for money is great - Mazda is no Toyota, for them to get customers they have to give more features. BSM / RCTA / Power seats at a sub 26,000 MSRP is much better value than Toyota for example. 5. Crash / Safety : Frequent member on CX-5 forums, some of the ones who have been in a car crash had rollovers and were able to get out of the car safely. They are all re-buying CX-5. Solidly built vehicle. We frequently get posts about 2015 users buying 2016 with their insurance money. 6. This has all the cargo you need, you may have that one occasion a year when you will miss the extra 5 cu.ft. of space in Rav4 or CRV but the daily driving experience will make up for it. 7. Real value is driving this on scenic highways through mountains and curvy roads - Scenic Hgwy 88 in Arkansas or something similar, it will put a smile on your face. This is a good gift for a dad / car driving enthusiast who wants a car - not an appliance which can also carry out the mundane tasks of commuting / kids to school etc.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Surprising compliments on style

Joey, 02/13/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
15 of 15 people found this review helpful

This SUV is actually a sharp looking vehicle. But it was surely an adjustment for someone who has driven sports cars all of their life. Almost Everything about the car is awesome. Test drove Toyota, Buick, Honda and the handling is by far superior and the 8-level seat adjustment allowed this short lady to be comfortable and able to see the road clearly. Also Mazda was the only SUV to allow the seats to fold flat which was a big plus for me. But here are the downsides that I noticed. The tom-tom GPS sucks. It has gotten me lost five times and once in Chattanooga Tennessee. My portable five-year-old Garman GPS is more accurate than the TOM TOM. And voice command feature for the GPS gets it wrong routinely. The air-conditioner should have Vents for the second row seating. Living in Florida with the air on high in 95 degree heat gives minimal relief for rear passengers. Seat adjustment memory would be a nice feature for other drivers and me. The lumbar feature hits in the wrong place for short people. The sound system falls behind the other SUVs. I leased this vehicle and sadly at the end of my lease I will be looking for a different SUV solely because of the inaccurate GPS which has been updated three times. I travel a lot and cannot afford or waste time getting lost.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Love my CX-5

Ellen Covella, 09/28/2016
updated 04/03/2019
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
15 of 15 people found this review helpful

Coming down from both a large SUV and a LEXUS I find the CX-5 compatible. it's not fancy but has all the bells and whistles exactly where you need them. Instrumentation has everything layed out in a very simple format. The handling is exceptional and it's nice to have a car with real brakes again. The get up and go really is "zoom zoom". I find the seats and ride very comfortable though I would like more adjustments available on the drivers seat. Over time, the upholstery is a bit low end and I would prefer a more upgraded fabric. I also find that compared to Toyota, the dealer services are much more expensive for less.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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