Used 2016 Mazda CX-5 Consumer Reviews
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Moving from the tired CX-9 to the CX-5
CX-5 Impressions after a couple of months in on a 2016 AWD Grand Touring with Technology Package NOTE: We had a major issue the first week of ownership. We were the un-lucky few to have a major issue the first week of leasing this vehicle. The transmission started slipping. Put it in reverse to back out of a parking space, then put it in drive and the engine would rev up like it was in neutral for a few seconds, then lurch into gear. Very disconcerting considering it was brand spanking new. The dealership went out of their way to get it fixed – a free loaner, and they completely replaced the transmission. It was tempting to want another new car, but our lemon laws require four return trips for the same issue before we would have any leverage. No issues since then. This is from my perspective of owning a CX-9 (2012) which we turned in on lease. The lease was up, so we couldn’t wait until spring of 2016 for the new CX-9, so we decided to try and fit everything in on trips to the mountains in the significantly updated CX-5. The car has a very agile feel and a much more upright stance when looking out the front windshield compared to the low slope of the CX-9 windshield. The engine is peppy, but feels about the same as the six in the heavier CX-9. We’ve owned a lot of turbos in the past and they work a lot better at altitude. I think the new 4 cylinder turbo would be a great engine in the CX-5 in the mountains. The fit and finish is excellent for a car at this price point. Very solid feel without a lot loose cheap plastic that you find in so many other vehicles. Nearly on par with with a VW and even some hints of Audi interiors (MMI controller). We had a loaner 2014 CX-5 during the transmission issue and the 2016 model has a significant upgraded and more solid overall feel. The handling so far on ice and snow has been very good. Since we travel in and out of the mountains a lot, we do put on dedicated snow tires, but even with the all-seasons it felt more stable in the light snow and ice we had early on. For storage it is very tight for a family of four if you are traveling! A hitch or roof top storage unit will be needed. As for milage, we do a lot around town driving, so the average milage has been barely 20mpg, so not really that impressed with gas consumption. All around, a very agile car that performs very well and has a fit and finish way above it’s price point.
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Grab
i bought the vehicle in July of 2015. It now has 21,000+ miles on it and currently in for service to replace the Transmission. Until this happened, I was very pleased with the vehicle, especially when taking a long trip. It is a very good road car and I do not feel 'beat' to death after riding for several hours. I drove from Mississippi to Atlanta, GA all the way and when I arrived at my destination, I did not feel tired or stiff from the trip. I stopped in Mississippi on the way back and was heading home the next day. That is when the trouble started. I tried to resume my trip back home and the transmission 'went south'. When I finally got the vehicle back to my dealer for service, the service department tried to drive it into the service bay and had great difficulty driving just a short distance.
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- Grand Touring 4dr SUVMSRP: $11,49524 mi away
- Grand Touring 4dr SUVMSRP: $16,99524 mi away
- Touring 4dr SUVMSRP: $10,99524 mi away
Zoom zoomed into my heart
My 2016 Mazda CX-5 Touring is a great vehicle. Beautiful inside and out, fun to drive, and everything just feels right. The 2.5l engine is plenty and the transmission is how one should be. It is a bit noisy, but I think Mazda wants you to hear the engine and road as part of the driving experience. The infotainment system is very easy to use, with two knobs and several buttons supplementing the touch screen. After 6 months of trouble-free ownership, I still smile when I approach it. My adoration of this vehicle might be enhanced by the fact that the Mazda replaced a POS 2015 Jeep Cherokee Limited. My scathing review of that abomination and its 9 speed transmission can be found elsewhere on this site.
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From Grand Cherokee to CX-5
I've driven Jeep Grand Cherokees for the last 15 years, so switching to the Mazda CX-5 was a big jump for me. The Grand Cherokee has gotten too expensive for what you get in fuel economy and storage space. I looked at everything from the Chevy Colorado to the Nissan Pathfinder, to the CRV or RAV4. None of them touched the value, looks and quality I got in my CX-5. I'm 6'5" so I need leg room up front that didn't compromise room for a car seat in the back and had enough cargo space to fit a 100 lbs golden retriever. On top of that I wanted to improve the awful 15/19 MPG my 05 Jeep was getting. The Mazda met and exceeded all of my expectations. I ended up getting upgraded seats and a roof rack thrown in for buying a 2016 model. The pick up is quick, the vehicle has a "sport" button to give it an extra kick, but you don't really need it. I also enjoy the info-tainment package. It reminds me of the BMW 7 series with the dial control. The only real complaint I have comes from my wife, it's not easy to quickly flip through channels on the radio as the passenger, which means i'm in control with the buttons on the steering wheel. Also, visibility is a lot smaller out through the back window than it was in my Jeep, a lot of that comes from the center headrest. With the parking camera, it's not so much an issue, but I still like to look back on my own. All in all, i love my new Mazda. It's sporty and comes jam packed with extras i've been missing out on.
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Good Value...
Although the CX-5 Grand Touring is a great value for the price, the 2016 has a few quirks, some if which the 2015 I owned already had, some new ones. 1. Push button start is not in the best accessible location. 2. Wiper & light controls do not illuminate. 3. In-dashboard instrumentation glares depending on direction light enters the cabin. 4. USB port that was in the middle console storage was removed form 2015 to 2016 and positioned in the center forward, making it 2 now. Makes NO SENSE. 5. Garmin NAVI is subpar compared to the Tom-tom in 2015 model. 6. Blue Tooth is very subpar. Lots of connection problems with iPhone, especially soundtracks stored. 7. Not sure if forward collision warning actually would do the job. Tried a few times in bumper to bumper traffic but didn't want to take a chance after it did nothing when closing in on the car ahead at a speed of 4 - 20 miles/hour. 8. Sound system could be improved. Bose did a very poor job tuning it to the car specific space. 7. Other safety features, lane departure warning, blind spot, cross traffic alert etc. works perfect. 8. Car handles very well and acceleration pushing the sport lever actually does make quite a difference. 9. Smooth, comfortable ride, road handling and driving experience. 10. Absolutely love the emergency brake by push button. Never understood why it took car makers decades to eliminate the ugly "pull-up" handle! 11. Engine compartment looks clean and organized. 12. The looks and shape of the CX-5 (like any Mazda) are by far superior than any other make competing, suck as Chevrolet, Honda, Nissan, Ford etc. Not sure where they find their designers? 13. I like that Mazda has the attitude not adding extra electronics like passenger power seat, more one-touch power windows, automatic lift gate etc. but adds the value with safety features and keeps price competitive. How many of us consistently have different passengers in need to adjust seating, carry 2 shopping bags to not have one hand free or are unable to use their hand to push and hold button to roll down window, unlike driver where it's a safety issue. In my opinion, the positives outweigh the negatives even though I have listed a few, most of them are not in any way reasons not to buy. Hope Mazda is reading this and gives it some thought. listening to Mazda customers and repetitive buyers. MH
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