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Used 2019 Lincoln Navigator SUV Consumer Reviews

3.5 out of 5 stars
19 reviews
1

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Pros
Cons
5 out of 5 stars

No replacement for displacement

USN, 10/09/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
24 of 24 people found this review helpful

We’re a Ford family, a new Superduty every 3-4 years for towing and still have my 2003 F-150 for routine ranch duties. I can count on one hand the number of check engine lights in >15 years and hundreds of thousands of miles (and tons), on multiple trucks. That being said there was a lot of gripes for my last Navigator (‘08), wallowing with every breeze or rut, gutlessly, down the highway. Grudgingly we stuck with the always-something-wrong but more planted and fun to drive Escalade ESV’s—just never past the end of the warranty. Lincoln finally did it right and this is easily the most comfortable vehicle I’ve ever owned: the seats are unparalleled, ergonomics are perfect, great storage and it drives like a crossover. My only gripe is I miss the Caddy’s V8 punch. Although the speedometer climbs faster it just doesn’t feel as fast or confident during 2-lane highway passing. It linearly hurdles into, and calmly/quietly handles, speeds which get you one free phone call and maybe that’s why it doesn’t feel as fast but I really wish the turbos were blowing into two banks of 4 cylinders. Well and the rear TV’s can only be figured out by the kids. Of note we’ve averaged 16.6 MPG over ~8,300 miles of mixed driving, albeit we live in rural Texas so not much city and higher-speed highway.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Love! Love! Love it!!!

KAP, 09/12/2019
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
32 of 33 people found this review helpful

I moved from the Cadillac Escalade to the Lincoln Navigator and I am so happy I did. The seats are so amazingly comfortable, I feel like we all have more room (even though I went from extended version of Cadillac to the smaller sized navigator) and the technology is amazing! It drives so smooth and has so many wonderful features! Couldn’t be happier!

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1 out of 5 stars

Lipstick on a Pig - Junk

Heidi Seeger, 07/07/2020
2019 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
38 of 40 people found this review helpful

After 15 months, nine times in the shop and 45 days without my car, my brand new 2019 Navigator has FINALLY been deemed a lemon. The transmission was slipping and the engine was burning oil. Lincoln told the dealership to put oil in the car and give it back to me!!! Lincoln refused to replace the engine as well as the transmission. Sadly, I absolutely loved my Navigator. It had all the bells and whistles you could ever want but mechanically the car was junk. Please don’t fall into the same trap we did. These are beautiful luxury cars but they are horrible and Lincoln’s customer service is by far worse than the vehicle they built. There is no customer service whatsoever! It was a horrible experience and I’m glad it is finally over. We are one and done for any Lincoln product in the future. As we went through this process we have discovered several other people that have had the same problem.

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1 out of 5 stars

Dealer crashed the vehicle due to computer problem

Bruce, 05/22/2020
updated 11/29/2021
2019 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
20 of 21 people found this review helpful

UPDATE!!! I FILED FOR LEMON LAW AND FORD HAD TO BUY THE NAVIGATOR BACK FROM ME!!! Three months ago, my dealer picked up my 2019 Navigator L Black Label for service. While in their possession they crashed it due to an ongoing technical problem and backed it into their building causing over $44,000 in damage to the vehicle. Now, three months later, Ford is unable to provide some of the parts. In particular, the glass for the rear tailgate; the sensors for the cross vehicle detection system, and others. The crash was caused because when one of their employees went to put the car in reverse, it lunged backward apparently at full throttle and crashed through a wall in the dealership, causing over $44,000 in damage to the Navigator. While the dealership has been very helpful, getting the parts from Ford is a problem. Also, since I have had ongoing issues with the vehicle's computers, I am now scared to drive it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Have owned for a year now... here’s the take on it

Kim P., 09/01/2020
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 12 people found this review helpful

I traded my 2015 Cadillac Escalade for the Navigator L. After one year, here are the facts... Hate and I mean hate the rear seat entertainment system - DO NOT opt for it - it was a $2000 con (it can’t be controlled from the front so toddlers can’t use it) - Lincoln just shrugged its shoulders. After a year, mine still has the plastic on the screens - useless. Love the seats and the ride compared to the Escalade. Hate the piano key shift - thought it was cool until doing 3 point turns. Getting any parts for the car is a nightmare right now (COVID). Safety features like the backup cameras are much better on the Escalade (camera does not auto switch to front camera when put in drive after backing up - the Escalade does this automatically). If Cadillac upgrades their seats and reliability, I will be returning my business to them.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

The luxury SUV you’ll ever want to drive.

Brosky, 11/23/2018
2019 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
16 of 19 people found this review helpful

I went from luxury sedans all of my life to a Black Label Navigator. By far the most comfortable vehicle I have ever driven. Just drive one first to see if if the size to too difficult to maneuver. It took me a couple of days but piece of cake now. At stop lights on lookers stare. It an awesome ride. Brosky

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

i expected more

mike bowersox, 12/29/2021
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
5 of 5 people found this review helpful

! rear entertainment system is not good. picture is not clear and does not play CD`s, only memory sticks. I have not tried a Roku. 2. Engines sounds like chains are loose when starting 3 Engines sounds like lifters are tapping when running 4 Dealership in Frederick lost its Lincoln Franchise, so when it comes to service, they won't pick up and deliver because I live more than 20 miles away. 5 recall was terrible, took them 3 months to get a fix, that I don't thing worked. 6 my wife is short and she is uncomfortable driving because the head rest won't go back far enough. 7 trans seems to slip but 8 android auto won't answer incoming calls, it did when I first had the car 9 Their call in service is a joke, I explained to them my problems and nothing happened. 10 it is big and roomy It is my first and last ford product. $98k of not happy, going to look at a bmw x7

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Beautiful suv

DrivR04, 01/22/2021
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

I've had this SUV for a year now and I drive it up and down steep, curvy mountains in PA often and drive 8+ hrs straight on trips. I love it. I've only had one issue so far, and it seems like it was a freak thing...the driver side door would not close during a cold winter day right after I got it. But Lincoln sent a tow truck (for free) to pick it up and they replaced the latch just in case. The seal must have froze, which has never happened to any of my cars without rain, ice or snow involved. It was a dry day, so not sure how it happened; faulty seal? I love driving this thing, you sit very high up, like a typical large truck and the seats are SOOO comfy. The front seats massage and are heated, with soft leather. So nice. And the controls are intuitive, easy to change settings, and just very nicely organized. We use the back seat row all the time...it's good for constant use for adults. They're not "just in case" seats to use occasionally like other SUVs. The rear could use better suspension, I think they improved this on the newer models. You feel the motion in the back more than middle or front seats. Not a place to be if you get car sick. A big down side of having a Lincoln is the service department was terrible at my dealer. Was NOT luxury treatment. For a car this expensive, I expected better service. On the physical side, the storage is limited...the trunk size in this non-L version is tight. I have to put back seats down constantly to haul ANYTHING. I went from a Honda Odyssey to this, and I miss that trunk space. But this SUV is powerful and very pretty. Great safety features, fun to drive, very fast, nice sound system, good tow capacity. Love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2019 Lincoln Navigator L Reserve

DC, 03/03/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 13 people found this review helpful

Shop before you buy. Look for best deals. Don't settle. Great SUV. Good Performance

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Engine noise

LynnAnn, 06/21/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
21 of 30 people found this review helpful

This a review of a 2019. The engine has a loud noise when starting it. I have found one other person experiencing this same issue. I am now experiencing a vibration under the gas pedal. When I am coming to a stop the vehicle jerks a little.

Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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