Used 2023 Lincoln Nautilus Consumer Reviews
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A very quiet, comfortable and delightful SUV.
My 2021 Nautilus an extremely capable, comfortable and quiet vehicle. The car is even more quiet on the freeway than my 2017 Continental was - and it was very quiet. The Nautilus is a delight to drive and has lots of leg room and head room (I am 6' 6"). The seats are very comfortable and have excellent adjustments to fit any size person. I love the push button gear selector and easy to use controls on the steering wheel and center console. I bought the model without the sun roof because the sun is so hot in Florida I never used the last sun roof I had and it also let in a lot of heat. Not having the sunroof also gives me extra headroom. Everything about the Nautilus feels like quality. I ordered the turbo four cylinder engine and it has more than enough power. The car is responsive and quick and fun to drive. Acceleration and braking are excellent. I like the automatic fold-down rear seats that greatly increase the rear cargo space. I think this is an excellent quality vehicle and I fully expect it to be as reliable and trouble free as my previous two Lincolns. The Nautilus comes with a 4 year warranty and that is a nice back up to have if there ever is a problem. I think this is a beautiful vehicle and get many compliments on it. The only thing I would suggest to Lincoln is to offer some more color choices for the interior. The beige leather is beautiful and very nice, but I would have chosen blue or red if those colors were available. I have been extremely pleased with my Lincoln dealer over the years. They do a great job and are very customer focused. This is my third Lincoln after owning many high end European luxury cars. The Lincoln is as good or better than those cars and much less expensive for maintenance and repairs. If you are looking for a top quality SUV, you should give the Nautilus a look. UPDATE: I love my 2021 Nautilus. It is attractive, quick, quiet, comfortable and handles well. The seats are very comfortable and the Synch system is easy to use and does many things. It gets 21.6 mpg around town. So far everything works exactly like it did when new. I have had zero issues. This is perfect sized crossover and very well made with quality materiels.
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First Lincoln. Not the last
Had no intention of buying a Lincoln. Had found a Cadillac XT5 that I liked. Decided on the way to finalize the deal to stop at the Lincoln dealer. Very glad I did. I drove it 1/2 a block and fell in love with it. Bought it that afternoon. One month and still excited to drive anywhere. “Buttery” smooth drive. Exceptionally quiet interior. Lots of tech to learn. Well done Lincoln!!
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- Reserve 4dr SUVMSRP: $36,80053 mi away
- Reserve 4dr SUVMSRP: $41,884166 mi away
- Reserve 4dr SUVMSRP: $39,900160 mi away
Burgandy Velvet Royalty
I love this ride! it drives and handles like a dream and is more feature rich then anything out there, i mean 24 way heated and cooled massaging seats? Superbly comfy, and I don't even have to try that hard. And it is sooo reliable, I've always loved Lincolns, WAYYYY better than any Cadillac my sisters Escalade Platinum which was 0ver 120k new doesn't even compare and this isn't even the Navigator. The 19-speaker concert hall and the Lincoln experience are also amazing, when my car needs to be serviced it calls Lincoln who then calls me back to confirm and then picks up my car leaving a brand-new Lincoln in it's place which I get to keep until they drop my baby back off. I've owned cars and SUV's from all the desireable companies but none has been a better buy then my Black Label Lincoln. I get so many perks including Double upgrades every time I rent a car just because I own this amazing piece of machinery. UPDATE: I have about 75000.mes now on my Black Label Nautilus and it's still the best vehicle I could have bought. It's needed 4 oil changes, two sets of windshield wipers, and a tie rotation then just bought a new set of tires. And it still purrs like new. THATS LIXURY!! Also it saved our life one night, it was late and rainy and couldn't see very well and wanted to get home to bed. Started to pass the car ahead of me and my Lincoln saved our lives, it slowed back down and steered back into the lane when a car doing about 75 passed us going the wrong way on the wrong side of the highway. It actually prevented a head on collision that night. Thank you Lincoln!! I'll never own anything else, except my husband's Volvo. We each have a Volvo and Lincoln but this is the best. And don't even get me started on my sisters new Escalade. Anyway, hope this helps you, and long live Lincoln.
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Terrible service - dont buy!
We just purchased a 2021 Nautilus. With 1500 miles we are on a road trip and the electronics go haywire. Our Lincoln App (that they are so proud of) shows 102 errors with the car. While 3 hours from home the AC doesn't work - the steering wheel goes up and down the blind side assist doesn't work - the back hatch doesn't open, etc. We call their concierge service and spend an hour on the phone for the lady to tell us we have problem and it needs service ASAP at the nearest Lincoln dealership. Now we are in Michigan 200 miles from home on a Sunday holiday weekend and they don't open until Tuesday. She said we could try and limp the $60,000 car home and she would get us an appointment as soon as possible. So today (4 days later) they call with an appointment Oct 27th, (48 days from now). Hard to believe.
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Great SUV
I leased my first SUV last week. After being a sedan driver all my adult life, I made the jump to an SUV. I have no regrets. The V6 Nautilus handles as well as any sedan and rides as well as a sedan. My only regret...not moving to an SUV sooner. Great vehicle!
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My Nautilus is my favorite place to be
The Screen is fantastic, interior features flow, display info integrated into front gauge panel as well. Seats amazing, with the air cooling even in Texas heat my car is cool and comfortable within a minute. Cabin is quiet, drive smooth, power exceptional (6cyl), features are intuitive. This weeks favorite feature is turning off ignition automatically puts car in park so 1 push and done when parking. 1 year update- Still love my car. Comfort is superior, seat heater plus massage let's you tune out everything and relax as a passenger. I feel confident in the power abd acceleration available while still offering the smooth comfort of a Lincoln. Few glitches with phone connection, hoping to have it corrected in first service appt.
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From MKX to Nautilus
***UPDATE*** I've had my 2023 Nautilus Black Label for about 9 months now and it is still my favorite vehicle. Everything I mentioned in my original post below still holds true. I love the power from the V6, the gorgeous and comfortable interior, and the handsome exterior profile. What I love even more is that this generation of Nautilus is one of the best and most reliable mid-size luxury SUV/Crossovers you can buy, according to multiple automotive resources including but not limited to Motortrend, U.S. News, Consumer Reports (a recommended buy!), etc. The only "nay-sayer" was Car & Driver and from what I could read, they give it low marks because it doesn't have the cache and driving dynamics of a BMW or Mercedes Benz....well, guess what....not everyone wants a German corner carver. Some of us prefer a little bit of relaxed luxury. The fact that Car & Driver acts like that's a detriment is beyond me. They do praise it for its comfort, power, and refinement though. All that aside, I'm still so pleased with my purchase and think that given the opportunity people should definitely put Lincoln on their radar. Original Post: I purchased a 2017 Lincoln MKX when new and fell in love with it before and after the sale. I had the Reserve model back then, still with the 2.7 liter V6. It was a wonderful car and gave me several years of trouble-free/worry-free enjoyment. In 2022, I sold it to my sister who coveted it since the first day she saw it. I was happy to sell it to her, but immediately missed it when I started driving our Jeep on a daily basis. A little over a year went by and I saw the redesigned 2024 Nautilus debut and although I love the redesign, I was very disappointed to learn that it would no longer be available with a V6 option. That coupled with the fact that production was being moved to China made me re-think buying one. Having said that, I made the decision to purchase a 2023 Nautilus Black Label because I knew what I was buying....an extremely luxurious and comfortable vehicle with great performance. I understand why some want to criticize Lincoln for being nothing but gussied-up Fords, and that may have been true about 10-15 years ago, but the same can truly be said for any luxury auto manufacturer and their mainstream counterparts. My new Nautilus is a great value with all the trappings one could want in a comfortable cruiser with some slight performance chops (with the V6, I'm not a fan of the four-banger). The 22-way massaging seats are wonderful because they not only massage the seat back, but also the seat bottom. They're highly adjustable. Soft touch material is laid out everywhere except for the lower door panels and you really don't want soft touch material down there to protect from scuffs, etc. The Bridge of Weir leather is some of the softest leather I've ever experienced in a vehicle. If I had a gripe, and it's a small one, it's that the rearview/360 degree cameras are not high-definition. I don't know if it was a supply chain issue that prevented them from putting them on the Nautilus...I know other Lincolns and Fords with the Sync 4 system have better resolution. However, it's not a dealbreaker for me and maybe they will be able to retrofit better cameras down the road. I'm sure the 2024 model will alleviate this issue. Again, trivial but noticeable. Outside of that, I'm very pleased with my purchase and, although no vehicle is perfect, I'm confident that I will have the same wonderful experience with this vehicle as I did my 2017 MKX. If you haven't driven one, do yourself a favor and cross-shop it with other midsize luxury SUV's, i.e., Cadillac XT5, Lexus RX, etc. I think you might be pleasantly surprised when comparing apples to apples.
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Luxury meets Performance provides Utility
This is my first SUV, after driving luxury sedans for the last 30 years. It took me about 2,500 miles to “forget” about my last car. This Nautilus Black Label provides all the comfort of a luxury sedan plus the power and performance of a sport car and the utility of a SUV. I really love this vehicle! A couple times this SUV almost got away from me at the start — very quick with the twin turbos. The leather and seats are very luxurious and the massaging seats are something else. But if I were to buy this vehicle for only one thing it would be the stereo system — wow! How can a luxurious SUV also deliver performance on the road? With a V6 twin turbos, active airbag suspension and 21” inch wheels — how can it not? Now if I can drive this vehicle for 100k miles without problems — this will be a dream come true 😊
Great Features, Smooth Ride and Fantastic Vehicle
I have owned the Lincoln Nautilus for 8 years and before that the Navigator and MKX. I absolutely love me vehicle. It is luxurious and drives like a dream. Best attributes are the quiet cabin even when driving at high speeds on the highway. Electronics are easy and plentiful. The screen is great as well. I do not like the piano key for Drive, Reverse, etc. Quite often, I will park and forget to hit the "Park" key and my vehicle rolls. Frankly, it needs to be removed for the next edition as it is really dangerous and I still have not gotten used to it. The stereo system is top of the line and as though you are in a concert hall. Seats are super comfortable, plenty of room and the cooled AC front seats are a great plus. The AC is iceberg cold. Wife has a new Mercedes at a high price tag and frankly, I would take my Lincoln any day. Lastly, best SUV out there in my opinion. Will be getting yet another when this lease is up.
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Not up to what I expected from a Lincoln
I have a new 2021 Nautilus and am extremely disappointed in this auto. The backup camera has already been replaced and is still terrible and glitchy. The radio will occasionally come on of its own accord, the windshield wipers will randomly start, and the trunk has tried to close on me three times. The worst is probably the wind noise when driving - it's bad enough that I worry about it developing leaks. I like the large screen but wish that it could be more customized to have the most used features on the first screen. Overall the ride is nice (but noisy) and the seats are cushy which is appreciated. I'm not pleased at all with my Nautilus and am very disappointed. **Update Sept 2022** Still experiencing issues with the audio system and the wind noise.
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WHAT A DISSAPOINTMENT!!
In July 2022 I took in my 2019 Nautilus (lease ended) to Caruso Lincoln in Long Beach, CA. I drove out with a 2022 Nautilus. This was my 5th lincoln Nautilus (previously MKX) I've leased since 2012. I've had zero problem with the previous 4. Really happy with them which is why I leased a 5th one. But this 2022 which is the same as the previous 4 (Reserves with 20" wheels) rides terribly. It is rough, hard and noisy. Things rattle. Sad for a supposed luxury vehicle. It feels like a starter entry level vehicle. I've done everything I can to improve this situation, but to no avail. Lincoln just says it is what it is. I dread that I still have 2 1/2 years left on this lease. Everytime I'm in it I get upset. Sad.
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Responsive Power - 2.7 Torque
I can not comment on the 2.0 Engine. The 2.7 is brute power. On the freeway at 60 MPH, just a little push on the accelerator and instant speed up for passing.
Startrek - To Go Where No One Has Gone Before.
Sitting in this vehicle is like sitting on the bridge of the Enterprise Space Ship, It is the most beautiful and feature rich vehicle I have ever purchase. And I've own a BMW and a Mercedes Benz. This 2022 Nautilus is by far the best Vehicle I have ever owned.
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My Third Lincoln and Still Happy!
This is my third Lincoln, and I am still excited and happy to still be a Lincoln owner. I've owned my Nautilus for just over a year and bought it after my first test drive (This was during the car shortage period, and I was glad to get a vehicle I really liked). The vehicle is supper quiet, comfortable, and has plenty of pep when needed. I feel the style is great and the redesigned interior striking. I love the sound system and the large display screen. My one minor dislike is the push button gear shifter, which is hard to get used to. My other Lincolns all had over 100,000 of carefree miles, and I anticipate the same with the Nautilus. There have been no warranty issues, and so far the only service needed has been normal maintenance. I would highly recommend this vehicle to family and friends.
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Nautilus is a Winner
The SUV exceeded my expectations in all categories. Style, comfort, handling, power, interior appointments, and cargo space. Not fond of the gas saving restart feature. Would definitely purchase a newer vehicle again.
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I had my reservations but am pleasantly surprised!
Smooth, quiet, stylish SUV that looks nice, refined and gets decent gas mileage. I own the 2020 Cadillac XT6 which is a little larger but is very similar to the 2021 Nautilus. I also own the much smaller 2019 Lincoln MKC. The Nautilus is much better than I expected and enjoyable to drive. The car also gets attention from other folks. The only complaint is the stereo system. It is not the upgraded one and falls behind the sound systems in my other cars... not terrible by any means, just not as good sound quality. I recommend this car (and I don't say that often about American made cars). UPDATE: Still happy with the Nautilus.
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big
smooth ride, like the auto brake feature, decent mileage, easy to use features
Most comfortable SUV out there!
Due to my wife's nerve pain I was seeking the most comfortable mid-size SUV I could find. Drove the top five and settled on the Nautilus as best meeting her needs. I'll be honest, I never thought I'd be driving a Lincoln. The car is loading, over two years remaining warranty and seemed to be fairly priced. Other than not wanting a red or black color we had one must have - dark interior (large dog). Today she even suggested taking a drive out to the coast. Doesn't sound like much but this is the first time in years she even wanted to get in a car. Bottom line - this is a beautiful, very quiet and smooth riding vehicle. It meets our needs in most every way, even the dog is happy.
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Nothing but problems.
Nothing but a pretty car. Under 30k miles needed a new transmutation. Had to go back in for more transmission work after the “new” transmission was put in. The sunroof constantly makes a loud knocking noise. It has been in 4 times for this noise and still wasn’t remedied only to be made worse. They have replaced the shade, deflector (twice) and the front pano glass. Not only is it still knocking, but it’s now crooked and the entire thing rattles and has the worst wind noise. The stereo blacks out. The leather is soft but stretches quickly making it wrinkly so we resorted to everyone sitting on towels. The seat’s bolsters are too close together making it uncomfortable. We loved the beauty of this car but after everything we traded it and have walked away from Lincoln permanently. Oh and the trunk! I can’t count how many times the trunk hatch tried to kill me and my daughter when unloading groceries. It is foot sensitive so if your foot even barely goes under the car when you try to get things out, it closes on you without warning. My 12 year old wouldn’t help me get anything out of the trunk after the third time when o had to yank her out before it completely closed on her back. Lincoln’s are just a beautiful lot of lemons and this one is no exception.
Garbage - avoid at all cost
We bought on car on 7/8/23 and today is 7/12/23 and the car has been in the shop twice - in fact it is still there and we have no idea when we will get it back. Three times the steering has quit working, no not 'firmer' steering as the disinterested Service Manager said, put you cannot turn the wheel with both hands So we are praying for a 3rd failure so we can get out of this piece of garbage and get on to another car line.
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WHAT A RIDE !
If you want a luxury SUV Crossover with all the bells and whistles this is the ride for you. My second Lincoln and a loyal driver.
A Lincoln Disappointment
The 2023 Nautilus has been a huge disappointment. 1. The road noise doesn’t allow you to enjoy your ride with windows down or partially down. 2. Position of the drivers side mirror creates a blind spot for the driver. I’m shocked this hasn’t been a concern since it is a safety issue. 3. Poor stereo sound. No matter how many times we’ve adjusted the fade, bass etc features we cannot get a rich surround sound in our Nautilus. 4. When compared to the three Ford Edges we’ve had we are shocked how Lincoln eliminated storage compartments in the Nautilus. 5. There are only two features the Nautilus has that the Edges did not, very comfortable seats and the navigation monitor. We assumed since we were moving up to a Lincoln the car would automatically be an improvement over the Edge. We were wrong. The Nautilus is not worth the price. The features in the Edge were superior to the Nautilus (except for the monitor and seat comfort) Our second car is an Audi A4 (10 years old) and it is better designed then our Nautilus.
Comfortable vehicle
The first year with 2021 nautilus was a rough one. Engine shaking, transmission locking and braking issues but weirdly, they self corrected after turning the engine off and leaving it for awhile. Since then only one issue fixed with a new battery. The car has numerous bells and whistles and I really enjoy driving it. The multi tone interior is impressive, comfortable and convenient. I would recommend this vehicle to anyone wanting to drive a luxury type SUV.
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It's all about the comfort, quality and beauty!
I purchased my CPO '21 Nautilus when it was already three years old with 45K miles. I traded in a 2015 Lexus RX450h, which was OK, but I missed all the special features of a Lincoln, having previously owned a '16 Lincoln MKX, which I absolutely loved! There's just something special about driving a beautiful Lincoln that makes me want to get in it, get comfortable and drive. Mine has the 2.0 4-cylinder, which has been fine, and consistently gets 25-28 mpg in mixed city/highway driving. According to Consumer Reports, Lincoln vehicles have a lower cost to maintain and repair than most other vehicles. That's been my experience too. Mine also has the optional 22-way power seats with massage function, that are the epitome of comfort and relaxation. Some of the little things I love about the car: the welcome lighting when you approach the car with the key in your pocket, absolutely beautiful! Also, there are cornering lights that activate when you turn the wheel in either direction that give you better visibility at night. There are other thoughtful touches. For example, if a call comes in while the fan is blowing on high, it automatically lowers the fan speed to provide a quieter environment during the call. That's clever. The Revel audio system is excellent, and the instrumentation is clear and pleasant to look at. The ride is comfortable, smooth and quiet. I really love driving and looking at my Nautilus, and highly recommend it!
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Build Quality is Substandard
Love the ride / low noise levels / comfort features / style / color scheme. The build quality is poor as far as fit. Excessive gaps on doors and trunk and uneven alignment. Paint in general is OK but some sags and blotchiness in visible areas. Chrome burns chrome misses and dirt particles beyond acceptable limits. The cloth-wrapped A-pillars are not supported properly in the middle (design flaw) and after 2 years of sun exposure they have deformed beyond the blackout area. I will be very critical on fit form and function when I buy my next Lincoln as I do enjoy the comforts. BTW this vehicle was built in Canada St Thomas assembly plant.
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Am in love....🥰
Everything I wanted and more...in love with my Nautilus 🥰
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Getting used to it
Getting used to touch screen controls. Many features same as MKX just in new location. Would really like hard copy owner's manual. Nice to read when not in the car. Once understood seldom looked at again. So far very satisfied ((7 miles on OD)
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Disappointing!!
The technology does not live up to the hype. Apple car play is far from dependable. Typically Google maps does not load the full screen. At times, the sound system sometimes only works on one side of the vehicle. But, by far my largest disappointment is the quietness of the ride. The wind noise is ridiculous. With all the claims of “luxury”, this should be a basic requirement. It has been back at the dealer several times with no fix. I have been told that it is no different from other Lincolns. My prior vehicle that costed at least $25,000 less was much quieter!!
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Amazing confort and luxery
Surpass our expectations
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Super Fun & Beautiful Vehicle
This is the past luxury SUV I have ever owned. The features are easy to use and make this vehicle a pleasure to drive.
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Wow! I'm driving a Lincoln!
It's been almoat a week and we love our Nautilus
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Black Label/ Black Tie Time
So far My Lincoln is perfection No buyers remorse with me Highly recommend
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Becoming my favorite
Bought it used with 2,000 miles. I’ve owned a lot of cars (I’m 70 yrs old). Replaced our MKZ, the nautilus rides smoother, my wife has a bad back and loves it? Quiet, very comfortable seats. Decent gas mileage. I’m surprised how quickly I adapted to push button gear selector. Computer screen looks like an afterthought but works quite well. It’s a keeper!
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What a magnificent car
It has every bell & whistle including a massage to both passenger & driver & powered headrest. The ride is wonderful & quiet plus the adaptive cruise control is the most smooth we have seen.
My nautilus
The car is lovely however I didn’t realize that it didn’t have front sensors when I bought it. I’m now looking at having this added which is an added expense. Otherwise, I’m very happy.
2023 Nautilus / Not perfect but I am very happy
I previously owned a 2013 MKX, which was a solid and reliable vehicle, though the engine power was a bit lacking. It was a great ride overall. Now, after six months with my new Nautilus, I’ve noticed some differences. While it has a much more powerful engine (V6), it doesn’t feel quite as solid as the MKX. The interior, however, is fantastic—especially with the premium seats (highly recommend getting these!). The cabin has some minor rattles, and the exterior paint quality doesn’t seem to match the standard of my old MKX. I chose the Nautilus based on my positive past experience with the brand, the convenience of getting parts (particularly on road trips), and the overall comfort, along with a great financing deal.
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Smooth sailing
Like everything about this nautilus. Comfortable, I’m getting 26.5 gas mileage. I have no complaints
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What's not to like?
Good smooth acceleration and 20 miles to the gallon. Good ride and good handling.
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Comfort All Around
The price was right for comfortable leather seats with lumbar power button...yeah! The ride is better than the BMW and Mercedes so you can keep their badges. Would advise bigger tires for the hiway and the bigger engine as well which was a barn burner but not needed for a 65 year old. The screen is easy to read and locks in Pandora nicely. Rode in friends Yukon and feel like I'm in a truck,,no thanks. Really upset Lincoln thinks we need a 3 seater or smaller car after my 2022 model is replaced.
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updated BUT
Nice all around, but very much just updated from 2016.
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