Used 2016 Lincoln MKX Consumer Reviews
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Buyer Beware!!
debbie harwood, 03/21/2016
2016 Lincoln MKX Select 4dr SUV (3.7L 6cyl 6A)
26 of 32 people found this review helpful
I purchased the MKX in Oct. 2015. Loved the car until it stalled on the freeway in traffic with only 2200 miles on it. It has now stalled 2 more times with trips to the dealer and no definitive answers. They have called technical support and re calibrated RPMS and replaced temperature sensors. This is a brand new car with only 3800 miles. Hugh mistake and disappointment in Lincoln Customer service and Dealership.
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I would not buy this car...it is unreliable
Michelle, 06/24/2016
updated 12/27/2016
2016 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
19 of 23 people found this review helpful
This care is so comfortable and drives fantastic... BUT do not let them sell you on the My Touch navigation system. They are moving all this year to Sync 3 which is great but are still selling early 2016 models with My Touch - It is frustrating, slow and will leave you stranded. I had a loaner with the Sync 3 and it was night and day. I love this car but I bet I will get rid of it within 3 years due to the navigation system....It takes forever to compute and randomly the keyboard just disappears. I have taken it in and they can't do anything about it... I would recommend this car to anyone as long as you don't get suckered into the old nav system. I do have to say that the service folks and Gwinnett Lincoln have been a pleasure to deal with. I do wish the Lincoln dealership/Service was completely separate from Ford due to it is very busy but the staff does go above and beyond. 12/26/16 updated review - the car has been in the shop 7 time in less than 9K mile for various forms of issues. Twice for throttle rod where the car just dies in traffic and then will only go 5 mph which is extremely dangerous in ATL traffic. The computer is this car is buggy - errors show up on the dash and I take pics with my cell and then Lincoln can not replicate it. The lift gate sensors are unpredictable and come down on you for no reason. I would never purchase this car again due to the computer system...It is great when it wants to work. The navigation system still blacks out for no reason. It still drives like a dream and is very comfortable, I love all the cameras to park, back up etc. The other think I absolutely hate is since I spend so much time at the Lincoln service center is that it is also mixed with the Gwinnett ford dealership and therefore it is always chaotic. If you want to buy a luxury car then my advice is to avoid this car and also go with someone that has a stand alone dealership and is has a longer time in the marketplace - Maybe 2017 they will get the bugs worked out. I did not pay 50K plus for a car that I have to drive 45 min each way to the dealership every other week to drive a loaner.
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2016 Lincoln MKX for sale near you
3 of 51 listings
- Reserve 4dr SUVMSRP: $10,98971 mi away
- Premiere 4dr SUVMSRP: $11,69954 mi away
- Reserve 4dr SUVMSRP: $14,890129 mi away
See all 51 listings
So far very good.
John Bernheisel, 09/15/2016
2016 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
Only 2000 mi. On it so far enjoying it and absoulty no issues.
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Smooth, Attractive & Comfortable
Vette Owner, 10/06/2018
2016 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
The MKX Reserve with the 2.7 turbo V6 and just about every option available represents the perfect SUV that rides comfortably - which is what you want a people mover to do rather the harsh rides of several “sportier” competitors. It has been a trouble free 23,000 miles thus far. Only complaints would be to have better tires than the standard Hankooks and better quality plastics on the center console. The rest of the vehicle is solid with very good quality materials and build. I have been impressed with it after owning Mercedes, Audi, Cadillac and Audi products and will consider the new Nautilus when it comes time to turn the MKX in.
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Lemon Law Applies
Kathy Davis, 04/24/2016
2016 Lincoln MKX Premiere 4dr SUV (3.7L 6cyl 6A)
30 of 40 people found this review helpful
A 62k piece of junk. Right front running light went out before owning the car 2MONTHS. It has been the dealer SIX times and they can not fix it. In additional to that I have had many, many, many electrical problems with this car. The odometer has disappeared, the left turn signal light comes on when I have not activated it, the radio turns on all by itself, I get a gray shadow of the car on the center screen at the end of my driveway and the indicator alerts me with a red light, front left always, when I'm in the middle of a double wide driveway (this has happened too many times to count) , back windshield wiper turns on by itself, once after leaving the dealership I had a repeating message about Pre Collision Assist Not Available & Service AdvnceTrac in a constant loop until I turned off the car. Ford has been unable to duplicate all of the issues even after given proof of. I was told that the 2016 has a new Sync System and that could be part of the reason. I have had to contact an attorney and file a Lemon Law Suit against Ford as they just want to keep trying to "fix" the issues. Extremely disappointed in Ford. Should have bought another Lexus - I never had one problem with my RX330 in 12 years!
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