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2020 Lexus UX 250h Review
Price Range: $21,175 - $33,990
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Below Average
7.0
out of 10
edmunds TESTED
The 2020 Lexus UX 250h is a stylish and fuel-efficient SUV. A distinctive interior design helps set it apart. But it's very slow, and traces of its Toyota Corolla roots come through in the on-road experience, making the high price tag hard to swallow.
2020 Lexus UX 250h Review
by the Edmunds Experts
What's new
- Adds Android Auto and Google Assistant functionality
- Part of the first UX generation introduced for 2019
Cost to Drive
Monthly estimates based on costs in Texas
$86/mo for UX 250h Base
UX 250h Base
vs
$144/mo
Avg. Compact SUV
Reliability
The 2020 Lexus UX 250h has a 4 years / 50,000 miles basic warranty and no recalls. Below you’ll find our owner reviews.
Recalls
There are no recalls for the 2020 Lexus UX 250hWarranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 6 years / 70,000 miles
- Hybrid component Warranty
- 8 years / 100,000 miles
- Rust Warranty
- 6 years / unlimited miles
- Roadside assistance Warranty
- 4 years / unlimited miles
- Free maintenance Warranty
- 1 years / 10,000 miles
Lexus UX 250h Owner Reviews
Most Helpful Owner Reviews
Trending topics
Want a Car or SUV? Lexus UX lets you have both.
4 out of 5 starsChris, 05/18/2019
2019 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
I first drive the regular UX as a loaner vehicle when I was getting service. I did not like the drive at all. Felt like a lower end vehicle's powertrain. Nothing about it said luxury. When I heard they had the hybrid model coming with AWD, I had to give it a test. I've always owned sedans or sports coupes. Didn't consider SUV's because I love the driving dynamics of well built cars and … worried I'd lose that with an SUV. This UX hybrid crossover fits the bill nice. Great handling, quiet, and comfortable. Very smart of Lexus to make the hybrid model AWD standard with that electric motor boost. You REALLY feel the difference. That low end torque makes the car a fun drive. I had an IS 200t before. Though it was a "faster" car the turbo lag was always a pain. With the UX hybrid, you lose speed but have the instant power. The fuel economy is the cherry on top!! It comes loaded with tons of safety tech adding to the comfort of the car. The backseats are pretty tight and the cargo isn't huge (although way better than the IS). The front columns are pretty big so you do get some wind noise there going above 65 mph. Overall its fun, practical, beautiful, comfortable. Nice job on this one Lexus.
Love my 2019 Lexus UX 250h
4 out of 5 starsLadytestarossa, 08/08/2019
2019 Lexus UX 250h F SPORT 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
I've owned my 2019 Lexus UX 250h F sport for 4 months now and love it. It feels like I'm driving a sports car, not an SUV. It hugs tightly to the road and handles great. The complaints about the small interior are valid but I knew that when I bought it knowing that most of the time I'm the only one in the vehicle.
The reason I'm only giving 4 stars is the gas mileage. All the other … reviews I've read people say they are getting around 40 MPG in the city. I'm lucky to get 32 even when I'm being extra conscious of my driving habits. I live in Colorado and there are very few level streets. I'm going up and down all the time so I don't know if that has anything to do with it.
Overall I'm very happy with my purchase. I feel as though I got a good value when comparing features and cost to other luxury brands in this class.
Very pleased!
5 out of 5 starsTim from Philly , 02/21/2020
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
I waited a month before posting my review. We purchased the UX250h with premium trim. We are delighted. We can't believe we're in a Lexus at this price point.
The interior is gorgeous and loaded with amenities. Synthetic leather is great! The rear cargo section is indeed smaller because the battery pack is below the cargo area. But we're out of family mode, no longer driving around the … boys, so it works for us. Plenty of cargo space with back seats folded down.
MPG is less than advertised. Isn't it always? I'm getting between 34 & 35 MPG in the city and 33 on the highway.
My biggest concern was the acceleration, based on the reviews. I don't get it! Plenty of guts to merge in traffic. If you really like some giddy up, there is an easy to access "sport" mode right near your right hand that gears up the transmission and gives EXCELLENT acceleration on demand.
My second largest concern was widespread complaints about infotainment interface. With respect, all I can say is you might find it weird simply because you never used it before. It works like a mouse pad. I got the hang of it in 15 minutes. Now I hardly ever use it because integrated Android Auto lets me command almost every thing with my voice.
Oh. One minor disappointment. If you are an Android user, there is no Lexus navigation app. That took me about 10 days and a trip back to the dealer to learn. But with integrated Android Auto, that's no big deal.
Sporty and luxurious hybrid
5 out of 5 starsPam, 07/22/2020
2020 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
It's my fourth Lexus so that's a good indication that not only are the cars very well built and safe, they are really attractive. I want a smaller car with a hatchback and this new one has AWD unlike my previous car the CT200h, which I also really liked.
We have a limited number of reviews for the 2020 Lexus UX 250h, so we've included reviews for other years of the UX 250h since its last redesign.
2020 UX 250h Highlights
Base
| Base MSRP Excludes Destination Fee | $34,500 |
|---|---|
| Engine Type | Hybrid |
| Combined MPG | 39 MPG |
| Cost to Drive | $86/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 17.1 cu.ft. |
| Drivetrain | all wheel drive |
| Warranty | 4 years / 50,000 miles |
Safety
Our experts like the UX 250h models:
- Lane Departure Alert with Steering Assist
- Monitors lane markings, warns you if you are drifting and can even help steer the vehicle back into the lane of travel.
- Dynamic Radar Cruise Control
- Helps drivers maintain a preset distance by adjusting the vehicle's speed in relation to the vehicle directly ahead.
- Intelligent High Beam
- Switches between high and low beams automatically by using cues from a camera that helps detect when other vehicles are present.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover14%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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