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Used 2021 Lexus NX 300h Consumer Reviews

4.2 out of 5 stars
28 reviews
2...

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We have a limited number of reviews for the 2021 NX 300h, so we've included reviews for other years of the NX 300h since its last redesign.

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Pros
Cons
5 out of 5 stars

Out of date information in this review.

Bernie Kitts, 10/31/2018
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
36 of 42 people found this review helpful

Edmunds needs to do better research. The 2019 edition of the NX300h is quite different from the 2018. October production will begin the CarPlay era for this model. Apple recently added both Waze and Google maps to its suite of apps. You could buy a multimedia version that would offer 4 navigation systems without the need for the factory system. The early model also has an updated version of Scout GPS with mapping while tethered. The factory navigation is the cloud based generation 10 with self updating maps and cloud sourced traffic. Alexa capability is also on the horizon. Want a smaller crossover? The UX urban explorer debuts in December and is CarPlay ready. Both the NX and UX use regular 87 Octane.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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2 out of 5 stars

No power and extremely noisy!

Morris, 05/04/2021
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
14 of 18 people found this review helpful

We purchased the 2021 NX Hybrid with the expectation it would live up to the quality of our other six Lexus purchases. Two of the six were hybrids. The lack of power has been extremely frustrating. However, the noise level in the cabin is nothing short of disappointing. In addition, Lexus has created the new hybrid system which makes excessive noise when the car is driven at low speeds. We were told that the new system was created to let pedestrians know a car is in their vicinity. The outcome is very distracting and downright moronic. To date, Lexus has failed to even acknowledge the concerns. I am afraid this will be our last Lexus purchase.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Its an average SUV

PoppaBear, 04/16/2022
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

I owned this for about 1 year, I got rid of it. The car is just not up to Lexus standards, the loud sequel when in reverse scares the hell out of people. At low speed in forward gear the sequel is less but really annoying to the driver. If you are expecting this car to be a quick off the start as most Hybrid you should look elsewhere. This car is a dog. Previous to this I had a regular NX with the turbo engine, that car was great. BTW, I only got about 24mpg in town with this car. Lexus told me I did not drive it enough to get better. I don't understand that comment at all.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Updated Review For The Lexus NX300h Premium

Joe Patrick, 08/06/2021
updated 05/31/2022
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

This is a changed review because the NX 300h is growing on me!! The look (inside and out) is sporty (best quality) The horsepower and torque of the NX300h is less than the Toyota Venza/Rav 4, so they say. However, it has speed and pickup when you need it (whether in eco/normal/sport modes). It’s just not super quick on initial pedal to the floor. I expect a smooth soft ride in the city and on the highway. I did notice more smoothness on the highway. For city I noticed it was a bit noisier and you feel the bumps a wee bit more. I also hear a rattle every now and then in the rear somewhere (could be road debris). My gas mileage has been 31.5 mostly city and that's in ECO & Normal mode. Update. . . I just made it to 33 mpg at 2000 miles on normal mode. I do like the safety features, the headlight lighting/adaptive mode. The normal 8 speaker system is sweeet!! remember, keep it in surround sound., car play, manual track system for the infotainment (blah), steering feels like a new 2016 Mazda CX5 (sporty & firm handling). What's with this silly mirror on the arm console? Could of made that the wireless charging area or pullout change gizmo or a cell phone holder. The biggest gripe for me is there's nowhere to put your phone! Somehow this vehicle is growing on me probably, because its my first Luxury vehicle. I like Luxury/techie stuff/initial fast-ness!! "Are you listening LEXUS? Good warranty on the car and better warranty on the hybrid batteries. Here's an idea . . . Lets have the batteries kick in for the initial punch of the gas so we can get some nice torque and fastness when we need it! I noticed when you have the lane assist on with the radar cruise set on a certain speed it feels like the car wants to take control of the steering. It feels firm and pulls as the car needs to, so turn off lane assist while the radar cruise is on (unless I'm doing something) and set it then it doesn’t have the feel of taking over the wheel! I wish Lexus would have a descriptive-video on each button/tech item because learning it from the manual is tedious. Maybe even a free tech course on everything after 2 months of owning.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

This car is very luxurious and easy to drive.

ALLYSON TAYLOR , 06/25/2020
updated 01/04/2022
2020 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

I got my car. Red with a beige interior. It is beautifully appointed and I am familiar with the TouchPad for the entertainment section. The trunk is not big, but adequate for the size of the car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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