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Used 2018 Lexus NX 300 Consumer Reviews

4.2 out of 5 stars
26 reviews

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Pros
Cons
3 out of 5 stars

great car but very noisy for a luxury car

angie, 08/15/2018
2018 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
25 of 34 people found this review helpful

i ha a toyota sienna for many years,i was very happy with it,but was time to downsize.we got lexus nx 300 ,very cute ,elegant,but even we had a test drive[the test drive is fast and short]didn't realize how noisy is .yes the car fills like is made of cardboard,everything from outside;[the tires,the engine,the wind ]is very loud,nothing like Toyota Sienna,even this is a luxury car and only 1mo old

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

First and last Lexus

CH, 01/23/2019
2018 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
35 of 50 people found this review helpful

We were ready to downsize and gain all the latest safety technology after years in a Nissan Armada which we dearly loved. The Lexus has underwhelmed in the following areas: 1) luggage space is very impractical. We knew it was small before we bought it but were surprised that we can't even fit a normal family's amount of groceries without either removing the luggage cover or folding down 1/2 of the back seat. 2) the feature to wave your foot under the rear bumper to open the hatch only works about 5% of the time 3) the "beep" that sounds when you open the hatch from the key fob or from the button on the dash is much too loud inside the car; we now never open it when we're still in the car because the beep is so obnoxious 3) the angle of the accelerator pedal is awkward, leading to ankle pain on a drive of more than 30 minutes - this definitely wouldn't have shown up on a test drive. 4) the car rattles at 5k miles much more than our previous Nissans did with tens of thousands of miles 5) the infotainment system - which we read about before test driving and tried out during the test drive -- is just maddening in real-world use; the mouse pad pointer is very distracting when you're actually operating the vehicle versus using it when parked; it's just about impossible to easily view and respond to a text message that comes in while you're driving 5) the built-in Lexus navigation is absolutely worthless compared to Waze or Google Maps on our phone 6) the angle of the steering wheel - while adjustable for reach and rake - is at an awkward angle with the top of the wheel further away than the bottom to such a degree that it's difficult to find a good position that doesn't obscure part of the instruments 7) the climate controls are awkward to use and it doesn't maintain temperature very well in the auto setting 8) the gas mileage is very bad for this size of vehicle especially when driving in the city 9) the sound of the engine is not refined, it sounds strained when first accelerating. The only things we really like about the car is the overall proportions and styling - minus the horrible grille that is on every Lexus, and the fact that it has a real with gears transmission - not a CVT, which we will never own from any automaker. Shame on us that we didn't notice some of these items before purchasing, but shame on Lexus for not sweating the details on many of these. We know for a fact that their competitors do most of the things that irritate better as we also have a 2018 Honda Accord 2.0T with the 10 speed automatic which is just about perfect, except for being too low to the ground. If Honda would put the 10 speed auto in the CRV instead of a CVT, we would have bought that instead of this Lexus. Thank goodness it's a lease.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Lacks adequate warranty

Linda, 07/26/2021
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
7 of 9 people found this review helpful

Auto appears nice however the $ added to auto price is over 10%. The limited warranty is definitely an issue.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great little Suv but 2022 is major upgrade .

AllanB, 08/17/2022
2018 Lexus NX 300 F SPORT 4dr SUV (2.0L 4cyl Turbo 6A)
3 of 3 people found this review helpful

Had 2016 f sport 3 RX 350 . Loved it but wanted to downsize for easier parking and didn’t need the big one since empty nested. Went to 2018 nx300 f sport 3. Happy with it with few buts . Power is bit weak compared to the upgraded 2022 model In turbo form or the new 450 h . Would say power is 7 /10. Handling with f sport adjustable shocks to me is 8 /10 on highest sport setting and I drive mountain roads . Brakes not bad not great . 7/10 Interior quality is 9/10 love my two tone red interior with silver exterior . Comfort 8/10 overall front and back . 9/10 front . Quiet ride and smooth . 9/10. That touchpad setup is not great the 2022 goes to touchscreen much better . But I adjusted to it the 2016 rx350 interface was worse than the 2018 nx300. I do plan to upgrade to nx350 in few years it was too far above my budget for now but I don’t feel like the nx300 is too much of a step down from my rx350 . And think tech rating is not like an 8/10 I like the lane departure warning like radar cruise blind spot monitoring collision detection 360 view camera . Auto headlights usually work pretty good . Anyway decent comfortable quiet smooth vehicle . Overall to me a solid 8/10 . Even 8.5 . I am happy with Lexus much more than my German cars . And will stay brand loyal to Lexus I am pretty sure .

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car

Rebecca G, 07/31/2020
2018 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
3 of 3 people found this review helpful

Just purchased a certified pre owned NX 300. This is my second Lexus. Most recently I drove a Jaguar XF and honestly, I’m glad to be back in a Lexus. The NX is a bit smaller than the RX which is perfect for me. It drives like a dream and has every bell and whistle I can imagine. I have no complaints. I also test drove the VW Atlas cross sport and the Cadillac XT5. The Lexus stood out on luxury and “feel”. If you’re looking for a luxury small SUV this is your car.

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