Used 2022 Kia Sorento Hybrid Consumer Reviews
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We have a limited number of reviews for the 2022 Sorento Hybrid, so we've included reviews for other years of the Sorento Hybrid since its last redesign.
Faulty 10.2” infotainment system
Kia-kid, 01/06/2023
updated 02/16/2023
2022 Kia Sorento Hybrid S 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
8 of 8 people found this review helpful
After only owning the sorento hybrid 2022 for 4 months, the infotainment when down twice. First time happens on the second month of ownership, maps and navigation suddenly gone, can not access to them, took it back to the dealer and looks like they reinstalled the software. They told me if this happens again that I should do a soft reset where there is little pin next to the volume knob. Now during our Christmas trip, this happens again during driving conditions, it got crazy, it restarts by itself every minute without able to turn this off. Annoying, no navigation, radio or vehicle features settings. I contacted my kia dealer and had an appointment setup tomorrow, let’s see what happens this time. Overall, is a good vehicle but tech side needs improvement. During the check after two hours service technician told me that all infotainment needs to be replaced and they will order a new replacement without cost, which I told them that I seen in YouTube people with the same issues and one said that this will be fixed by updating the infotainment software. So, since no luck at the dealership and nothing to loose, I made the software update at home, took like 3 hours and today it’s two months later everything works fine.
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Trading Places
감사합니다, 02/18/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
26 of 30 people found this review helpful
Roomy, tech-loaded, efficient, and safe. My first hybrid, but third Kia product. After having some (relatively) trouble-free products, I decided to try another one from Kia. So far, so good. I had to get used to a car that does not make any sound or vibrant but it has been good. For it's size, I get good fuel economy. The best (and sometimes worst) features are the car nannies. Even though I cut them off most of the time, when I use them, they work spectacularly well together. Think of it like Tesla Autopilot-lite. Adaptive cruise control, lane keep assist, active steering assist, and frontal collision mitigation pretty much drive for you!!
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2022 Kia Sorento Hybrid for sale near you
3 of 23 listings
- S 4dr SUVMSRP: $23,995397 mi away
- EX 4dr SUVMSRP: $26,400385 mi away
- EX 4dr SUVMSRP: $28,990312 mi away
See all 23 listings
Large luxury with 40mpg
Jeffrey Swayngim, 03/21/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
21 of 24 people found this review helpful
This big SUV has everything a vehicle can (except ventilated seats). The seats are incredibly comfortable, the performance matches that of a V6, the cargo capacity it astronomically large, the technology is top notch, the driving assistance does all but stop for gas, and most importantly, the gas mileage is unbelievable. I’m getting 40mpg in the city with a large luxury SUV. I love the panoramic roof, and parking is a breeze with the back up camera and front and rear parking sensors. This car has every feature you can search for in a car that doesn’t cost $75k or more, is absolutely gorgeous, and it does all this with the best auto warranty in the industry.
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In love!!
Claudia Martinez , 06/18/2021
2021 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
13 of 15 people found this review helpful
The first time with Kia and Hybrid, the best is the savings on fuel and not noise. Only complain the computer breaks after 1 week, due to some system wiring thing, this means my blind side is not working and the part still hasn't arrived yet. Other than that is a good car and the perfect size. For Kia is been a great improvement.
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Seeking hybrids with unfixable fault claiming it i
Bob Lessemun, 06/02/2022
2022 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
59 of 74 people found this review helpful
A 10 years warranty is worthless if the company fails to respond to complaints and issues. There is a known fault in the Kia Sorento hybrid concerning the warning light to refill the inverter coolant. There is no logical explanation as to why this warning light is lit and no means of fixing it according to the Kia Dealer who sold us the car. Trying to get an answer from customer care is akin to getting blood from a stone. after 22 attempts and requests at management level they failed to contact me. When I eventually spoke to the escalation team he told me to take it to another dealer and I did only to be told there was Noth8ng they can do either. Is it a software program or a safety issue. I have reported it to the National Road safety Agency. I await there actions. In the interim I await answers to written correspondence with both the Dealer and Kia. It seems when there is a problem one blames the other. Both are at fault in my book. I do say but for this issue we are delighted with the car. My tip before expecting a 10 year warranty read the reviews. I wish I did
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