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Used 2021 Kia Niro Plug-In Hybrid Consumer Reviews

4.0 out of 5 stars
27 reviews

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We have a limited number of reviews for the 2021 Niro Plug-In Hybrid, so we've included reviews for other years of the Niro Plug-In Hybrid since its last redesign.

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Pros
Cons
5 out of 5 stars

The Right Vehicle for my needs.

Jerry, 12/28/2018
2019 Kia Niro Plug-In Hybrid EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
46 of 46 people found this review helpful

Very pleased with the NIRO PHEV. Have been driving it for six months, with one long trip. The long trip was just over 2000 miles which was broken up to four 500 mile legs. Mileage for this legs where 49, 52, 50 and 53 in the hybrid mode. Granted I drove somewhat conservative staying at the posted speed limit, which was 70 most of the way on interstate five. The remaining miles, which is also about 2000 miles, was mostly in EV mode. Depending the amount of braking and traffic situations I generally was going between 26 and 32 miles in EV mode. Also found many public charging stations that do not charge a fee, both in my home town and at my trip destination. Even though the NIRO looks small it has amble head and leg rooms for even talls drivers or passengers. I choose the EX as suggested by Edmunds which is well appointed with safety features and other nice features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Compromise Can Be Good Updated Review 5/31/24

Doug, 05/06/2019
updated 06/03/2024
2019 Kia Niro Plug-In Hybrid EX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
42 of 42 people found this review helpful

Update 5/31/24 51k on car. We’ve lost about 4 percent on the battery capacity, which isn’t terribly alarming since we charge it every night. Tires need to be replaced (first set). Had some minor trim issues, the real spoiler over the back window was rattling and needed to be tightened, and the drivers side visor anchor broke off. Both were repaired under warranty. Brakes are still good. Seems like there is a yearly recall which is an inconvenience (we live 20 miles from the dealership). Car is pretty much what we expected: reliable, utilitarian, decent comfort. It’s not exciting, just practical. Wish it had more power especially at lower speeds. We find it ironic that the 100% ev version (at least model years 19-22) is pretty zippy. We are a two car family. We own a 100% EV (Nissan Leaf) and were looking to replace our 2008 CRV. It's important to us to reduce our carbon footprint, so we agreed that we would move to a "greener" car. However, we weren't ready to purchase another 100% EV due to range and charging infrastructure concerns. The Niro PHEV is a good, but not a perfect compromise. The size of the car is great for the city and it's hard to believe that the interior is so spacious, given its outside dimensions. Back seat is particularly comfortable with nice support and generous legroom. Headroom is excellent, even for those with long torsos. Safety features are really good. We chose the EX trim and it really has everything you need. The EX trim (not the premium) has HID headlamps, which have longer range than the LED's on the premium trim (check out the insurance institute's safety ratings). Love the adjustable cruise control, though I understand that some other makes (Tesla??) will take you down to a full stop without disconnecting. Performance is OK. We thought that it would supply more of the EV Torque, which we so love about our Leaf. If you floor the pedal it shifts into ICE mode, makes a lot of noise, but really doesn't get up and go. In regular Hybrid mode there is little regeneration to the battery. I understand that shifting into sport mode will regenerate the battery, however the MPG goes down, so isn't this defeating the purpose? Don't have anything to say about reliability (only had the car for a couple of weeks) but Consumer reports and other publications give it high ratings. In another couple of years maybe the battery technology will be better and charging infrastructure improved so that we could go 100% EV on both vehicles. Until then we will live with the compromises. NOTE: we will be watching the competitors (Tesla Model Y and others) and continue to evaluate the options. Update 11/12/2021 22000 miles on the car...Thank goodness for the factory warranty. The transmission failed at around 15 K miles. Yes, on long trips we would occasionally shift into sport mode to get through the mountains and regenerate the battery, but still, isn't that normal usage? I thank myself for purchasing the mid level trim that had blind spot, rear cross traffic detection, and great headlights. The car runs well, and the seats are pretty comfortable ( drivers side has power with lumbar support).Interior is wearing well. Access is good, and there is plenty of head room. We mainly run the car on electric, I wish that the range on battery was about 60 miles, instead of 26. The car really doesn't have a heck of a lot of pickup, which is really the main fault I have with it. Aside from the tranny failing, I am satisfied. Update 5/19/22 Just came back from a 2k road trip. Odometer is at 28K. I noticed that the cruise control doesn't work well when going up steep grades through mountains. I will bring it in for service. The annoying sound coming from the steering wheel has come back. This was subject of a service bulletin. Dealership "fixed" it, but now it has come back. We have had a couple of instances where the 12 volt battery has died and had to be charged by AAA. Fortunately it occurred at home and we weren't terribly inconvenienced. We've been told by dealer that the battery is at end of life and this is normal wear and tear, and it's time to replace it. Ok, if you say so... Overall it's been a pretty good car for us. The car will be paid off in April 2023 and then we will look to retire the Leaf and purchase another fully electric vehicle. Would I buy the 100% Niro EV? I like the size and utility of the Niro. It suits our needs, but I feel that there are better options now. Early favorites: Ioniq 5 and Nissan Ariya. 11/23/22 Chugging along just fine. No rattles or strange noises. Safety systems are working well. Excellent daily driver. Gonna hold on to the car for a while, especially given the cost to purchase a new vehicle. 5/30/23 39000 miles. Issues with retractable drivers side mirror and rear liftgate struts were repaired under warranty. Drivers side sun visor clip pulled out and may require some super glue. All minor repairs, but never the less are nuisances which require multiple trips to the dealership. Comparing to my other car, a Nissan Leaf which has over double the miles and none of these issues. We were rear ended and one of the replacement moldings finally arrived after 3 months on back order. By and large it's been a good car, the size, safety features and utility work well for us.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car! except for...

Former Subaru driver, 10/25/2020
2020 Kia Niro Plug-In Hybrid EX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
25 of 25 people found this review helpful

Bought this car about 2 months ago and love it! Except for the Very Loud backup alarm. I understand that this is required to warn pedestrians and cyclists as the engine in electric mode is very quiet. Warning sound is required to be between 56 and 75 dBA - mine measures at 73 which is LOUD. Leaving our garage early in the morning is excruciating; trying to back out quickly enough to be able to shift out of reverse and silence the alarm seems to counter the intent of safety. Would be nice to be able to turn it down to the 56 level. Otherwise, mileage is fantastic at an average so far of 89 mpg, with a good mix of highway/city driving. Zippy acceleration with no hesitation. Comfortable interior (not plush on the middle of the road model) nice features and easy to navigate touch screen and controls. Except for the back up warning system, very glad we bought this car!

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Big Bucks for top of the line but I want it all!

Robert Brayley, 11/23/2018
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
33 of 34 people found this review helpful

This car is not perfect in every way, no car is. But in 1999 (the last time I bought a new car), most of the features on this car were not available at any price. I live in South Central Texas where slippery roads and traction is never a challenge, so four wheel drive is not really an issue. Edmunds and other reviewers like to characterize a zero to sixty time of 9 to ten seconds as mediocre --- how stupid is that? I remind them that in 1953 & 1954 the zero to sixty time of a Corvette was ten and a half seconds, and the VW beetle that I drove for eight great years could do zero to sixty in about thirty seconds. Did anyone complain about that, or did they drive them by the millions? I have one complaint---- Kia puts a power tailgate hatch on nearly every model EXCEPT the KIA Niro. Surely their top of the line model EX Premium should have a power rear door? I think both the car and the warranty are better than most without costing more than most!

Performance
5 out of 5 stars
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5 out of 5 stars

In love

Erin T, 09/13/2019
updated 03/15/2021
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
28 of 29 people found this review helpful

I love this car so much. I am not an impulse buyer; I started researching cars last summer, got serious in the wall, and starting doing occasional test drives in the winter. My old car is a 3-row SUV with great cargo space, roomy seats, and wretched gas mileage. I really wanted a car of the same size--we haul a lot of bulky stuff for my kids' activities. But I'm also a parent with 2 kids with deep concerns about how we as a society are destroying the planet and harming our kids' futures. What I found out in my winter and spring car shipping is that the state of large hybrid vehicles is PATHETIC. Large EVs are insanely expensive, smaller EVs have shitty ranges, and regular hybrids with more cargo space that a Prius are largely imaginary. (Note the hybrid Toyota RAV4 & Hybrid Hylander, which are charging you $10k more for MPGs that are barely better than their gas-guzzling equivalents. The hybrid Hylander practically rivals my 11-year-old gas vehcile for crappy MPGs.) By May I'd narrowed my choices down to a larger, more expensive plug-in with mediocre quality scores from trusted sources and problematic test drives; and the Kia Niro PHEV, which is somewhat smaller than the car I'm replacing--but still larger than most other hybrid vehicles. I went with the Kira Niro PHEV. My old vehicle had 140k miles on it, so I also purchased the extended warranty (10 years/150k miles) and crossbars for the roof. I wanted to get a rubber mat for the cargo space, but was told I can't, because the batteries vent back there. I have not yet bought a level 2 charger, but expect to spend a few hundred dollars on one pretty soon (I have only a carport at home, so will need to get an outdoor-rated one wired in). Friends, I LOVE this car. Yes, the cargo space could be bigger. But it's not bad. For everyday use, it's just fine. I have the Premium model because it has the most safety features, and I have two tweens who'll be learning to drive pretty soon. Features like adaptive cruise control, the backup camera, and lane monitoring work well. The screen is large and easier to use than many other systems. The seats are comfortable, and the backseat is decently roomy for a car of this size (better than most of the hybrids and small SUVs we looked at). Yes, it could have more power; when I stomp on the gas to merge on the highway, it doesn't has the kick of my old 6-cylinder SUV. But it moves smoothly between EV and hybrid/gas mode, and turns on the engine to give me more power when I need it. I LOVE driving it in EV mode. It's smooth and quiet and it drives well. It slips into gas mode without drama when I'm out of EV charge or need more power. The gas engine is, admittedly, kinda wussy sounding. But I don't have to hear it much. Charging it daily, I went 1200 miles on the first tank of gas with regular about-town driving plus longer forays once or twice a week. I've now gone 5000 miles, and generally get MPGe above 120. About about 2 months, we went on a weekend road trip during which I had no access to charging and got about 60 MPGe over ~700 miles. Aside from that trip, I've only had to visit the gas station 3 times in almost 4 months. My only actual complaint about the car is that while it's really great at estimating its electric range, the hybrid/gas range estimate is somewhat unreliable. When driving in hybrid mode, it uses gas faster than it predicts it will, so when it tells me it has a 200-mile gas range, it doesn't seem to actually go nearly that far. Maybe the actual range is 130-150. Its ability to predict gas driving range would probably be better if I did more city driving, where it can recharge its batteries when I stop, but my hybrid driving is almost entirely highway driving. I'm still giving this car 5 stars because I use EV mode most so often, the gas-only range isn't very important most of the time. -- Coming up on my 2-year anniversary of ownership, I don't have any significant updates to this review. I enjoy this car. The only thing it lacks is the ability to open the trunk from inside, which turns out to be a feature that would've been handy for a lot of pandemic curbside pickup experiences. I am now certain my next car will be 100% plug-in, gas-free electric (although as of yet there is still now fast-charging access in my town, though I think it will happen soon). I continue to regularly achieve ~100MPGe in this car--better in summer, worse in winter. In the winter it uses the gas engine more often to heat the passenger compartment which is logical, but does dent the gas mileage. My largest annoyance continues to be its unreliable measure of gas mileage when running on actual gas.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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