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We have a limited number of reviews for the 2023 Carnival, so we've included reviews for other years of the Carnival since its last redesign.

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Pros
Cons
5 out of 5 stars

Quietest and most comfortable vehicle ever owned!

Joe C, 01/30/2023
2023 Kia Carnival SX Prestige 4dr Minivan (3.5L 6cyl 8A)
48 of 49 people found this review helpful

I am 78 and have owned everything from a Chevy vega to a BMW M3 convertible. At last count, I believe we have owned 43 or 44 new vehicles over the years, Lexus, BMW, Infiniti, Honda, Toyota, etc. This time we wanted a minivan as they are the most practical when you get older. the seats are slightly higher, but the ground clearance is lower. We wanted the 2023 Toyota Sienna Hybrid Platinum addition. But once we got to see one, and test drive it, the noise of the engine, the comfort, and the price at 54,110, it made sense to buy the KIA. Especially with an additional 6K upcharge and a 14-month wait!! We purchased a 2023 KIA Carnival SX Prestige in October at an MSRP of 48,612. We live in a retirement community where we take folks with wheelchairs and walkers. It is very roomy for these extra items and easy to get in and out of. The 3rd row comes in handy when our grandchildren visit. We drove to Florida and back in October and December. We average 27.6 MPG. The front seats are very comfortable with good electric adjustments. The adaptive cruise control works extremely well, and I can drive for 4 to 6 hours without stopping and have no pain, stiffness, or leg cramps! The middle row is comfortable, but it should have electric adjustments for moving forward, backward, and side to side. The prestige seats require you to slide in for you fully recline. We found the OEM tires on the Carnival were noisy, so I put Michelina snow tires on for the winter. The car is amazingly quiet, even at a cruising speed of 70 to 80 MPH. We have owned several SUVs We now realize they are impractical and overrated. I do wish Carnival was an all-wheel drive. Folks should get over the stigma of a minivan and be comfortable and safe. this is a great car. Give it a chance, neigh sayers?

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4 out of 5 stars

Pretty Sweet Ride

Kayla , 04/17/2021
2022 Kia Carnival SX 4dr Minivan (3.5L 6cyl 8A)
64 of 67 people found this review helpful

I said I would never drive a minivan but really needed the space of a van and then boom Kia comes out with this MPV Carnival. If you ask why they decided to call it that its because the kids are the circus thats my thought anyways. This Carnival has lots of leg room for all passengers in the second and third row. The seats will actually slide up and back for more or less room as well. It can hold 8 passengers but the middle second row seat can be removed to have captain seats and make easy access to the 3rd row. All the tech in the front is great. The front could have more storage space but over all I still love it. I am very unpleased with the entertainment system in the second row. The car itself does not have wifi so you can't use it unless you have a Hotspot. I am also currently having some issues with it randomly wanting to turn off while using it and the screen sometimes gives off a fuzzy resolution. There is only YouTube and Netflix on the system which I believe there should be more streaming options or I should be able to stream anything I want from my phone but unfortunately that is not an option. I would have been fine with a DVD player in the back so kids could watch what they want whenever and not hace to worry about connecting the system to wifi. The ride is great and very smooth. Overall great vehicle but there are definitely some things I would change or could have been better from a moms perspective and at the price point its at. I would definitely recommend this vehicle to other moms.

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1 out of 5 stars

Attractive Junk

brig, 05/04/2021
2022 Kia Carnival SX 4dr Minivan (3.5L 6cyl 8A)
106 of 115 people found this review helpful

This vehicle has some issues, but it's biggest issue is Kia Customer Care. It's brand new and already subject to two recalls. The outlets don't work (minor issue) and there's a faulty fuel pump which makes it a safety hazard to drive. It could have been a simple fix but there are no parts available. Kia blames the dealership. The dealership blames Kia. No one from Kia will call back after NINE days, and there has been no progress made whatsoever. No rental car or loaner vehicle is being provided. Buyer beware! If you do buy it, choose a local dealership you know and trust. Also, there's no Kia tow hitch currently available.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

New car with recalls and Kia dropped the ball

Cac, 12/19/2021
2022 Kia Carnival SX 4dr Minivan (3.5L 6cyl 8A)
122 of 133 people found this review helpful

In July, I put down a deposit for a new 2022 Kia Carnival. 4 months later on October 27, I picked it up at Safford Kia of Fredericksburg. On November 16, I dropped off our daughter at school, and as I drove out of the parking lot, the side door slid open by itself. It took 2 hours before I could actually get the door to shut and latch. I drove it to Kia of Woodbridge (the closest Kia) so they could look at it. A couple of hours later a service tech says “we were able to replicate what happened and see that the door doesn’t latch. We put in a part order and see that there is a nation wide back order for the part.” I called the dealership I bought it from - left multiple messages. Got a call back from the sales man telling me it wasn’t his fault and he wanted to be sure I knew. I called and emailed Kia headquarters and executives - nothing. Kept calling and emailing- finally heard from Kia that because it was a safety issue, “we’ve escalated it to Jeff”. Not sure who Jeff is because we haven’t heard a word from Jeff and it certainly wasn’t escalated. After another week of reaching out, I got a call from someone who kept telling me she “understood” my concern about the safety of a brand new car that I drove with our 7 year old in, with a door that didn’t secure And could just open. She just kept saying I understand but nothing has really happened. We checked our lemon law and told Kia we wanted them to buy the car back. Safety didn’t seem to be a priority, communication was horrible, and the entire experience has been beyond disappointing. “I understand” is all we have heard for weeks. The lemon law essentially says if a car sits for 30 days unusable that is a reason a car can be bought back by the company. Well surprise - on December 15 (29 days after the door slid open) it’s now a safety recall for the Carnival and fixed. What a miracle - that it can be fixed - 1 day shy of the 30 days. How so very convenient for Kia. We joke now that our problems will just be escalated to Jeff. They won’t get solved but they are escalated so - we’re good. I write this sitting in Kia of Woodbridge as they prepare a check to buy my car for a few hundred dollars less than I paid for it. I know they will flip it today and sell it for $5000 more at least. It’s a rare SX version with a tow hitch - I order exactly what I wanted. This entire process has me tired, sad, and disappointed. Kia didn’t care about safety - if they did they would have owned up right away. Kia didn’t care about us - if they did they would have returned an email or voicemail message. At the least - “Jeff” would have called since it was “escalated to him”. They got their money at one dealership and will manage to get even more at another one. I’m not done with Kia - they still owe me money, but the car is back in their hands and I don’t have to worry about whether a door will open or not when it shouldn’t. The only good out of this was the service department at Kia of Woodbridge who was handed a lemon and did the best they could to make things right - it wasn’t their problem. I will never set foot in a Kia again and I’m still waiting for Kia and “Jeff” to do what is right. I’m sure it will happen soon, it was after all escalated to Jeff.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

An okay car

Drew, 01/07/2022
2022 Kia Carnival SX Prestige 4dr Minivan (3.5L 6cyl 8A)
18 of 19 people found this review helpful

Not much leg room on the passengers side. Some of the controls are in weird locations so you actually have to look for them while you are driving, which means your head is down alot while moving. We have the rear video screens, the Kia ad says it comes with wireless headphones, it doesn't, you have to buy your own. Every time you turn the car off, you need to reconnect them to your Bluetooth, very annoying with little kids. Winter time driving is absolutely horrendous with these piece of crap Continental tires. I give them a -3 on a 1-5 scale rating. No traction at all on the tiniest amount of snow. Less than 1/8" and you are spinning. Get some freezing rain in there and you are not going anywhere. The second row cup holders are in a location where the cups hit the driver and passengers elbows, very annoying. The middle row reclining seats are a cool feature but takes up alot of room to use, not worth it if you have more than four people or are hauling stuff behind this row as the seats are not removable like the lower priced version. I love the interior coloring though. Some of the electronic temperature controls revert back to a factory setting, so once you turn the car off, you need to reselect how you want the airflow. It has some really neat exterior features though, from the driver assisted screen cameras, to how the doors will automatically unlock and open if you are standing next to that door with a key fob.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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